Lost access to all files

[Gragorg]

This is very strange but I lost access to all files.  Krusader and windows explorer reported back that my media directories were empty.  Plex counldn't find the files etc.  A reboot seems to fixed the issue.  Any idea what could have caused this?

tower-diagnostics-20191229-1216.zip

[Squid]

Diagnostics are after the reboot, so nothing of any interest in them.  If this happens again, then grab a new set of diagnostics before you reboot and we'll be able to see exactly what happened and advise on the most appropriate course of action

[Gragorg]

I do have a syslog captured would that help?

 

[Squid]

Yup

[Gragorg]

Here it is.  Thanks

SyslogCatchAll-2019-12-29.txt

[Squid]

Yeah, I don't see it in there.  See if it happens again then post diagnostics before rebooting.

[Gragorg]

Just happened again

tower-diagnostics-20191229-1524.zip

[Gragorg]

So when I look at the directories they show empty but about every 8-10 times the folders all show back up

 

[Gragorg]

Ok so if I look at the files by each individual disk they show up.  But if I look at the user share they don't show up.

 

[Gragorg]

Ok now all user shares seem to have vanished

 

[Squid]

Sure it's not just Windows (assuming you're using that) taking its sweet time to populate it?

[Gragorg]

No it wasn't appearing in krusader either.  Plex wasn't playing files also and all the User Shares totally disappeared.  I restarted and now they seem to be back and plex works again.

 

 

[Gragorg]

This is bad keeps happening.  The only thing that I have changed today was updating Unnassigned Devices.  Could this be it.  I'm thinking of doing a restore on my appdata.  Thoughts?

 

[Squid]

Uninstall it temporarily, reboot and try again...

[Gragorg]

How do I uninstall it?  It becomes part of settings

 

[Squid]

Plugin tab

[Gragorg]

Doh.  Thanks.  Okay rebooting so we will see.

[Gragorg]

Ok so unassigned device has been uninstalled and I have not lost access to my files since. However not sure why but my Plexinc docker was working fine but then a few hours later give me an error when playing files.  I have an appdata back that took place just before this issue that I think I should go back to. I assume I erase the appdata folder and recreate the appdata share?  Also docket I assume should be dissolved while doing the restore?  I read the rough procedure on the plugin it self but am I missing anything else.