kurius Posted May 15, 2020 Share Posted May 15, 2020 (edited) Hi, I'm running a unraid server for 4 years now and i'm having my 1st little problem on a drive (device disabled contents emulated) and im not sure what to do and how to know what to do here is the smart report smartctl 7.0 2018-12-30 r4883 [x86_64-linux-4.19.88-Unraid] (local build) Copyright (C) 2002-18, Bruce Allen, Christian Franke, www.smartmontools.org === START OF INFORMATION SECTION === Model Family: Western Digital Red Device Model: WDC WD20EFRX-68EUZN0 Serial Number: WD-WCC4M0VCRDDC LU WWN Device Id: 5 0014ee 263d9efe6 Firmware Version: 82.00A82 User Capacity: 2,000,398,934,016 bytes [2.00 TB] Sector Sizes: 512 bytes logical, 4096 bytes physical Rotation Rate: 5400 rpm Device is: In smartctl database [for details use: -P show] ATA Version is: ACS-2 (minor revision not indicated) SATA Version is: SATA 3.0, 6.0 Gb/s (current: 6.0 Gb/s) Local Time is: Fri May 15 09:22:33 2020 EDT SMART support is: Available - device has SMART capability. SMART support is: Enabled AAM feature is: Unavailable APM feature is: Unavailable Rd look-ahead is: Enabled Write cache is: Enabled DSN feature is: Unavailable ATA Security is: Disabled, frozen [SEC2] Wt Cache Reorder: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x00) Offline data collection activity was never started. Auto Offline Data Collection: Disabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: (26940) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 272) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x703d) SCT Status supported. SCT Error Recovery Control supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAGS VALUE WORST THRESH FAIL RAW_VALUE 1 Raw_Read_Error_Rate POSR-K 200 200 051 - 100 3 Spin_Up_Time POS--K 171 171 021 - 4408 4 Start_Stop_Count -O--CK 100 100 000 - 37 5 Reallocated_Sector_Ct PO--CK 200 200 140 - 0 7 Seek_Error_Rate -OSR-K 200 200 000 - 0 9 Power_On_Hours -O--CK 066 066 000 - 25379 10 Spin_Retry_Count -O--CK 100 253 000 - 0 11 Calibration_Retry_Count -O--CK 100 253 000 - 0 12 Power_Cycle_Count -O--CK 100 100 000 - 31 192 Power-Off_Retract_Count -O--CK 200 200 000 - 20 193 Load_Cycle_Count -O--CK 200 200 000 - 1468 194 Temperature_Celsius -O---K 121 094 000 - 26 196 Reallocated_Event_Count -O--CK 200 200 000 - 0 197 Current_Pending_Sector -O--CK 200 200 000 - 0 198 Offline_Uncorrectable ----CK 100 253 000 - 0 199 UDMA_CRC_Error_Count -O--CK 200 200 000 - 0 200 Multi_Zone_Error_Rate ---R-- 100 253 000 - 0 ||||||_ K auto-keep |||||__ C event count ||||___ R error rate |||____ S speed/performance ||_____ O updated online |______ P prefailure warning General Purpose Log Directory Version 1 SMART Log Directory Version 1 [multi-sector log support] Address Access R/W Size Description 0x00 GPL,SL R/O 1 Log Directory 0x01 SL R/O 1 Summary SMART error log 0x02 SL R/O 5 Comprehensive SMART error log 0x03 GPL R/O 6 Ext. Comprehensive SMART error log 0x04 GPL,SL R/O 8 Device Statistics log 0x06 SL R/O 1 SMART self-test log 0x07 GPL R/O 1 Extended self-test log 0x09 SL R/W 1 Selective self-test log 0x0c GPL R/O 2048 Pending Defects log 0x10 GPL R/O 1 NCQ Command Error log 0x11 GPL R/O 1 SATA Phy Event Counters log 0x21 GPL R/O 1 Write stream error log 0x22 GPL R/O 1 Read stream error log 0x80-0x9f GPL,SL R/W 16 Host vendor specific log 0xa0-0xa7 GPL,SL VS 16 Device vendor specific log 0xa8-0xb7 GPL,SL VS 1 Device vendor specific log 0xbd GPL,SL VS 1 Device vendor specific log 0xc0 GPL,SL VS 1 Device vendor specific log 0xc1 GPL VS 93 Device vendor specific log 0xe0 GPL,SL R/W 1 SCT Command/Status 0xe1 GPL,SL R/W 1 SCT Data Transfer SMART Extended Comprehensive Error Log Version: 1 (6 sectors) Device Error Count: 15 CR = Command Register FEATR = Features Register COUNT = Count (was: Sector Count) Register LBA_48 = Upper bytes of LBA High/Mid/Low Registers ] ATA-8 LH = LBA High (was: Cylinder High) Register ] LBA LM = LBA Mid (was: Cylinder Low) Register ] Register LL = LBA Low (was: Sector Number) Register ] DV = Device (was: Device/Head) Register DC = Device Control Register ER = Error register ST = Status register Powered_Up_Time is measured from power on, and printed as DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes, SS=sec, and sss=millisec. It "wraps" after 49.710 days. Error 15 [14] occurred at disk power-on lifetime: 25229 hours (1051 days + 5 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER -- ST COUNT LBA_48 LH LM LL DV DC -- -- -- == -- == == == -- -- -- -- -- 40 -- 51 00 00 00 00 3a 84 e9 cf 40 00 Error: UNC at LBA = 0x3a84e9cf = 981789135 Commands leading to the command that caused the error were: CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name -- == -- == -- == == == -- -- -- -- -- --------------- -------------------- 60 05 40 00 30 00 00 82 1b 41 f0 40 08 12d+14:56:46.796 READ FPDMA QUEUED 60 05 00 00 48 00 00 82 1b 3c f0 40 08 12d+14:56:46.789 READ FPDMA QUEUED 60 00 68 00 40 00 00 82 1b 3c 88 40 08 12d+14:56:46.784 READ FPDMA QUEUED 60 05 40 00 38 00 00 82 1b 37 48 40 08 12d+14:56:46.784 READ FPDMA QUEUED 60 05 00 00 30 00 00 82 1b 32 48 40 08 12d+14:56:46.777 READ FPDMA QUEUED Error 14 [13] occurred at disk power-on lifetime: 25229 hours (1051 days + 5 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER -- ST COUNT LBA_48 LH LM LL DV DC -- -- -- == -- == == == -- -- -- -- -- 40 -- 51 00 00 00 00 3a 84 ed e0 40 00 Error: WP at LBA = 0x3a84ede0 = 981790176 Commands leading to the command that caused the error were: CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name -- == -- == -- == == == -- -- -- -- -- --------------- -------------------- 61 00 60 00 a8 00 00 3a 56 ef 60 40 08 12d+14:54:24.559 WRITE FPDMA QUEUED 61 00 20 00 a0 00 00 3a 56 ee c0 40 08 12d+14:54:24.558 WRITE FPDMA QUEUED 61 01 80 00 98 00 00 3a 84 e8 58 40 08 12d+14:54:24.556 WRITE FPDMA QUEUED 61 00 20 00 90 00 00 3a 76 f3 e0 40 08 12d+14:54:24.555 WRITE FPDMA QUEUED 61 00 20 00 80 00 00 3a 76 f3 40 40 08 12d+14:54:24.554 WRITE FPDMA QUEUED Error 13 [12] occurred at disk power-on lifetime: 25229 hours (1051 days + 5 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER -- ST COUNT LBA_48 LH LM LL DV DC -- -- -- == -- == == == -- -- -- -- -- 40 -- 51 00 00 00 00 3a 84 e8 58 40 00 Error: WP at LBA = 0x3a84e858 = 981788760 Commands leading to the command that caused the error were: CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name -- == -- == -- == == == -- -- -- -- -- --------------- -------------------- 61 00 20 00 48 00 00 3a 76 f1 e0 40 08 12d+14:54:17.530 WRITE FPDMA QUEUED 61 00 20 00 40 00 00 3a 56 f1 e0 40 08 12d+14:54:17.528 WRITE FPDMA QUEUED 61 00 e0 00 38 00 00 3a 57 01 e0 40 08 12d+14:54:17.517 WRITE FPDMA QUEUED 61 00 20 00 30 00 00 3a 56 f3 e0 40 08 12d+14:54:17.517 WRITE FPDMA QUEUED 61 00 20 00 28 00 00 3a 56 f3 40 40 08 12d+14:54:17.514 WRITE FPDMA QUEUED Error 12 [11] occurred at disk power-on lifetime: 25229 hours (1051 days + 5 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER -- ST COUNT LBA_48 LH LM LL DV DC -- -- -- == -- == == == -- -- -- -- -- 40 -- 51 00 00 00 00 3a 84 eb 48 40 00 Error: UNC at LBA = 0x3a84eb48 = 981789512 Commands leading to the command that caused the error were: CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name -- == -- == -- == == == -- -- -- -- -- --------------- -------------------- 60 00 18 00 40 00 00 80 6b 35 e0 40 08 12d+14:54:05.413 READ FPDMA QUEUED 60 05 40 00 38 00 00 80 6b 30 a0 40 08 12d+14:54:05.413 READ FPDMA QUEUED 60 00 28 00 20 00 00 80 6b 30 78 40 08 12d+14:54:05.412 READ FPDMA QUEUED 60 05 40 00 18 00 00 80 6b 2b 38 40 08 12d+14:54:05.412 READ FPDMA QUEUED 60 05 40 00 10 00 00 80 6b 25 f8 40 08 12d+14:54:05.411 READ FPDMA QUEUED Error 11 [10] occurred at disk power-on lifetime: 25229 hours (1051 days + 5 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER -- ST COUNT LBA_48 LH LM LL DV DC -- -- -- == -- == == == -- -- -- -- -- 40 -- 51 00 00 00 00 3a 38 9c b8 40 00 Error: WP at LBA = 0x3a389cb8 = 976788664 Commands leading to the command that caused the error were: CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name -- == -- == -- == == == -- -- -- -- -- --------------- -------------------- 61 00 40 00 30 00 00 3a 77 02 60 40 08 12d+14:53:49.819 WRITE FPDMA QUEUED 60 00 f0 00 60 00 00 80 4a a8 c8 40 08 12d+14:53:49.796 READ FPDMA QUEUED 60 05 40 00 58 00 00 80 4a a3 88 40 08 12d+14:53:49.795 READ FPDMA QUEUED 60 04 78 00 50 00 00 80 4a 9f 10 40 08 12d+14:53:49.795 READ FPDMA QUEUED 61 00 40 00 28 00 00 3a 57 02 60 40 08 12d+14:53:49.784 WRITE FPDMA QUEUED Error 10 [9] occurred at disk power-on lifetime: 25229 hours (1051 days + 5 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER -- ST COUNT LBA_48 LH LM LL DV DC -- -- -- == -- == == == -- -- -- -- -- 40 -- 51 00 00 00 00 3a 84 e7 e0 40 00 Error: WP at LBA = 0x3a84e7e0 = 981788640 Commands leading to the command that caused the error were: CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name -- == -- == -- == == == -- -- -- -- -- --------------- -------------------- 61 02 00 00 c8 00 00 3a 84 ed d8 40 08 12d+14:50:49.886 WRITE FPDMA QUEUED 60 00 40 00 88 00 00 7e 58 52 90 40 08 12d+14:50:49.886 READ FPDMA QUEUED 60 05 40 00 80 00 00 7e 58 4d 50 40 08 12d+14:50:49.886 READ FPDMA QUEUED 60 05 40 00 78 00 00 7e 58 48 10 40 08 12d+14:50:49.885 READ FPDMA QUEUED 60 05 40 00 70 00 00 7e 58 42 d0 40 08 12d+14:50:49.883 READ FPDMA QUEUED Error 9 [8] occurred at disk power-on lifetime: 25229 hours (1051 days + 5 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER -- ST COUNT LBA_48 LH LM LL DV DC -- -- -- == -- == == == -- -- -- -- -- 40 -- 51 00 00 00 00 3a 38 9c b0 40 00 Error: UNC at LBA = 0x3a389cb0 = 976788656 Commands leading to the command that caused the error were: CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name -- == -- == -- == == == -- -- -- -- -- --------------- -------------------- 60 05 40 00 00 00 00 7e 33 25 d0 40 08 12d+14:50:32.559 READ FPDMA QUEUED 60 00 18 00 f0 00 00 7e 33 25 b8 40 08 12d+14:50:32.556 READ FPDMA QUEUED 60 05 40 00 e8 00 00 7e 33 20 78 40 08 12d+14:50:32.556 READ FPDMA QUEUED 60 00 08 00 60 00 00 3a 81 89 c0 40 08 12d+14:50:32.556 READ FPDMA QUEUED 60 00 10 00 58 00 00 3a 38 9c b0 40 08 12d+14:50:32.556 READ FPDMA QUEUED Error 8 [7] occurred at disk power-on lifetime: 25229 hours (1051 days + 5 hours) When the command that caused the error occurred, the device was active or idle. After command completion occurred, registers were: ER -- ST COUNT LBA_48 LH LM LL DV DC -- -- -- == -- == == == -- -- -- -- -- 40 -- 51 00 00 00 00 3a 84 ec 6f 40 00 Error: UNC at LBA = 0x3a84ec6f = 981789807 Commands leading to the command that caused the error were: CR FEATR COUNT LBA_48 LH LM LL DV DC Powered_Up_Time Command/Feature_Name -- == -- == -- == == == -- -- -- -- -- --------------- -------------------- 60 00 28 00 48 00 00 7b 58 f2 80 40 08 12d+14:46:09.474 READ FPDMA QUEUED 60 05 40 00 40 00 00 7b 58 ed 40 40 08 12d+14:46:09.474 READ FPDMA QUEUED 60 05 40 00 38 00 00 7b 58 e8 00 40 08 12d+14:46:09.473 READ FPDMA QUEUED 60 04 00 00 70 00 00 3a 84 e9 d8 40 08 12d+14:46:09.458 READ FPDMA QUEUED 60 01 a0 00 68 00 00 3a 76 9f 00 40 08 12d+14:46:09.457 READ FPDMA QUEUED SMART Extended Self-test Log Version: 1 (1 sectors) No self-tests have been logged. [To run self-tests, use: smartctl -t] SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. SCT Status Version: 3 SCT Version (vendor specific): 258 (0x0102) Device State: Stand-by (1) Current Temperature: 26 Celsius Power Cycle Min/Max Temperature: 22/30 Celsius Lifetime Min/Max Temperature: 21/53 Celsius Under/Over Temperature Limit Count: 0/0 Vendor specific: 01 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 SCT Temperature History Version: 2 Temperature Sampling Period: 1 minute Temperature Logging Interval: 1 minute Min/Max recommended Temperature: 0/60 Celsius Min/Max Temperature Limit: -41/85 Celsius Temperature History Size (Index): 478 (387) Index Estimated Time Temperature Celsius 388 2020-05-15 01:25 26 ******* ... ..( 4 skipped). .. ******* 393 2020-05-15 01:30 26 ******* 394 2020-05-15 01:31 25 ****** ... ..( 37 skipped). .. ****** 432 2020-05-15 02:09 25 ****** 433 2020-05-15 02:10 26 ******* ... ..( 23 skipped). .. ******* 457 2020-05-15 02:34 26 ******* 458 2020-05-15 02:35 25 ****** ... ..( 33 skipped). .. ****** 14 2020-05-15 03:09 25 ****** 15 2020-05-15 03:10 26 ******* ... ..( 58 skipped). .. ******* 74 2020-05-15 04:09 26 ******* 75 2020-05-15 04:10 27 ******** ... ..( 27 skipped). .. ******** 103 2020-05-15 04:38 27 ******** 104 2020-05-15 04:39 26 ******* ... ..( 30 skipped). .. ******* 135 2020-05-15 05:10 26 ******* 136 2020-05-15 05:11 27 ******** 137 2020-05-15 05:12 27 ******** 138 2020-05-15 05:13 26 ******* ... ..( 56 skipped). .. ******* 195 2020-05-15 06:10 26 ******* 196 2020-05-15 06:11 27 ******** 197 2020-05-15 06:12 27 ******** 198 2020-05-15 06:13 27 ******** 199 2020-05-15 06:14 26 ******* ... ..(187 skipped). .. ******* 387 2020-05-15 09:22 26 ******* SCT Error Recovery Control: Read: 70 (7.0 seconds) Write: 70 (7.0 seconds) Device Statistics (GP Log 0x04) Page Offset Size Value Flags Description 0x01 ===== = = === == General Statistics (rev 2) == 0x01 0x008 4 31 --- Lifetime Power-On Resets 0x01 0x010 4 25379 --- Power-on Hours 0x01 0x018 6 27597077380 --- Logical Sectors Written 0x01 0x020 6 898397587 --- Number of Write Commands 0x01 0x028 6 4972865631223 --- Logical Sectors Read 0x01 0x030 6 18743638017 --- Number of Read Commands 0x03 ===== = = === == Rotating Media Statistics (rev 1) == 0x03 0x008 4 24076 --- Spindle Motor Power-on Hours 0x03 0x010 4 23797 --- Head Flying Hours 0x03 0x018 4 1489 --- Head Load Events 0x03 0x020 4 0 --- Number of Reallocated Logical Sectors 0x03 0x028 4 312 --- Read Recovery Attempts 0x03 0x030 4 0 --- Number of Mechanical Start Failures 0x04 ===== = = === == General Errors Statistics (rev 1) == 0x04 0x008 4 15 --- Number of Reported Uncorrectable Errors 0x04 0x010 4 524300 --- Resets Between Cmd Acceptance and Completion 0x05 ===== = = === == Temperature Statistics (rev 1) == 0x05 0x008 1 26 --- Current Temperature 0x05 0x010 1 25 --- Average Short Term Temperature 0x05 0x018 1 25 --- Average Long Term Temperature 0x05 0x020 1 52 --- Highest Temperature 0x05 0x028 1 21 --- Lowest Temperature 0x05 0x030 1 49 --- Highest Average Short Term Temperature 0x05 0x038 1 23 --- Lowest Average Short Term Temperature 0x05 0x040 1 46 --- Highest Average Long Term Temperature 0x05 0x048 1 24 --- Lowest Average Long Term Temperature 0x05 0x050 4 0 --- Time in Over-Temperature 0x05 0x058 1 60 --- Specified Maximum Operating Temperature 0x05 0x060 4 0 --- Time in Under-Temperature 0x05 0x068 1 0 --- Specified Minimum Operating Temperature 0x06 ===== = = === == Transport Statistics (rev 1) == 0x06 0x008 4 115 --- Number of Hardware Resets 0x06 0x010 4 579 --- Number of ASR Events 0x06 0x018 4 0 --- Number of Interface CRC Errors |||_ C monitored condition met ||__ D supports DSN |___ N normalized value Pending Defects log (GP Log 0x0c) Index LBA Hours 0 976782192 - 1 976782193 - 2 976782194 - 3 976782195 - 4 976782196 - 5 976782197 - 6 976782198 - 7 976782199 - SATA Phy Event Counters (GP Log 0x11) ID Size Value Description 0x0001 2 0 Command failed due to ICRC error 0x0002 2 0 R_ERR response for data FIS 0x0003 2 0 R_ERR response for device-to-host data FIS 0x0004 2 0 R_ERR response for host-to-device data FIS 0x0005 2 0 R_ERR response for non-data FIS 0x0006 2 0 R_ERR response for device-to-host non-data FIS 0x0007 2 0 R_ERR response for host-to-device non-data FIS 0x0008 2 0 Device-to-host non-data FIS retries 0x0009 2 2 Transition from drive PhyRdy to drive PhyNRdy 0x000a 2 3 Device-to-host register FISes sent due to a COMRESET 0x000b 2 0 CRC errors within host-to-device FIS 0x000f 2 0 R_ERR response for host-to-device data FIS, CRC 0x0012 2 0 R_ERR response for host-to-device non-data FIS, CRC 0x8000 4 1632277 Vendor specific Thanks a lot for your help EDIT 1: I can't post again but I started the SMART extended self-test thanks a lot for your help ! Will post as soon as its done Edited May 15, 2020 by kurius Quote Link to comment
JorgeB Posted May 15, 2020 Share Posted May 15, 2020 Possibly a disk issue, complete diags could give more clues, for now run an extended SMART test on that disk. Quote Link to comment
kurius Posted May 15, 2020 Author Share Posted May 15, 2020 5 minutes ago, johnnie.black said: Possibly a disk issue, complete diags could give more clues, for now run an extended SMART test on that disk. I started the SMART extended self-test thanks a lot for your help ! Will post as soon as its done I ordered a new disk just in case Quote Link to comment
trurl Posted May 15, 2020 Share Posted May 15, 2020 3 minutes ago, johnnie.black said: complete diags could give more clues, And might also tell us if you have other issues that might cause problems when you rebuild. Go to Tools-diagnostics and attach the complete Diagnostics ZIP file to your NEXT post. The Diagnostics would have given us that SMART you posted and a lot more. Quote Link to comment
kurius Posted May 15, 2020 Author Share Posted May 15, 2020 2 minutes ago, trurl said: And might also tell us if you have other issues that might cause problems when you rebuild. Go to Tools-diagnostics and attach the complete Diagnostics ZIP file to your NEXT post. The Diagnostics would have given us that SMART you posted and a lot more. Here is the complete Diag Thanks again very very appreciated ! diagnostics-20200515-0936.zip Quote Link to comment
kurius Posted May 15, 2020 Author Share Posted May 15, 2020 I tried a SMART Extended 5 times but every times i get "Errors occurred - Check SMART report" Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Extended offline Completed: read failure 70% 25382 976757672 Quote Link to comment
itimpi Posted May 15, 2020 Share Posted May 15, 2020 That shows the disk is failing the test and should be replaced ASAP. Quote Link to comment
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