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[SOLVED] print_req_error: I/O error

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  • Community Expert

hello ,i just bough a lsi 9210-8i in IT mode to expand the capacity of my motherboard ,and i started to have this strange errors in the syslog ,every disk passed smart long test before the array was build (i rebuilt it not long ago)

 

print_req_error: I/O error, dev sdl, sector 5860532992

 

can it be an HBA problem? the error was spoted ONLY in the drives attached to the HBA card ,the sata drives work flawless...

 

i think that everything points to the hba controller ,cause before this i had 2 sata card with 4 ports each and i never had any trouble...

 

all drives are mechanical ,no ssd / no cache either.

mercedes-diagnostics-20201009-1015.zip

  • Community Expert

Those are likely harmless and possibly related to APM, IIRC one could get rid of them by changing the APM level, just don't remember if it was minimum or max that worked, change one of the disks to minimum and another to max:

 

hdparm -B 1 /dev/sdX
hdparm -B 254 /dev/sdX

See if it has any effect, note that settings will revert after a reboot.

  • Author
  • Community Expert
14 minutes ago, JorgeB said:

Those are likely harmless and possibly related to APM, IIRC one could get rid of them by changing the APM level, just don't remember if it was minimum or max that worked, change one of the disks to minimum and another to max:

 


hdparm -B 1 /dev/sdX

hdparm -B 254 /dev/sdX

See if it has any effect, note that settings will revert after a reboot.

will try ,thank you ,also when i find the one that fix the issue ,i could add a script to every time the array start ,the parameter get set again :)

  • Community Expert
10 minutes ago, ARMITAGEIII said:

,i could add a script to every time the array start

Yep, and please report back if it works.

  • Author
  • Community Expert

that parameter does disable or enable  apm ,where apm= disk noise/seek speed (AAM)  ,or that apm means spin up/spin down in unraid? just curious

  • Community Expert

It changes the power saving mode, on desktops hard drives usually there's not much difference, laptop drives will usually park heads sooner, or even go to sleep.

  • Author
  • Community Expert
7 minutes ago, JorgeB said:

It changes the power saving mode, on desktops hard drives usually there's not much difference, laptop drives will usually park heads sooner, or even go to sleep.

thank you for explaining sir ;)

  • Author
  • Community Expert
21 minutes ago, JorgeB said:

It changes the power saving mode, on desktops hard drives usually there's not much difference, laptop drives will usually park heads sooner, or even go to sleep.

/dev/sdb:
 setting Advanced Power Management level to disabled
 APM_level      = off

....

/dev/sdm1:
 setting Advanced Power Management level to disabled
 APM_level      = off

 

done it was hdparm -B 255 /dev/sd* to apply to all my drives

ill check for a few days and report back

 

(edit for typo and to short the reply)

Edited by ARMITAGEIII

  • Author
  • Community Expert
On 10/9/2020 at 1:58 PM, JorgeB said:

It changes the power saving mode, on desktops hard drives usually there's not much difference, laptop drives will usually park heads sooner, or even go to sleep.

well i had no more problems since i changed the APM value to 255(disabled) the drives spin down and everything and i have notice nothing related so ,the problem is solved , thank you ^^

  • JorgeB changed the title to [SOLVED] print_req_error: I/O error
  • Author
  • Community Expert
On 10/9/2020 at 2:19 PM, ARMITAGEIII said:

/dev/sdb:
 setting Advanced Power Management level to disabled
 APM_level      = off

....

/dev/sdm1:
 setting Advanced Power Management level to disabled
 APM_level      = off

 

done it was hdparm -B 255 /dev/sd* to apply to all my drives

ill check for a few days and report back

 

(edit for typo and to short the reply)

if you can @JorgeB  mark this as the fix and close the thread , 6 days 0 problems at all :)

  • Community Expert

Thanks, already marked as SOLVED.

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