OmgImAlexis

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Everything posted by OmgImAlexis

  1. OmgImAlexis
    Can you try running "unraid-api stop" wait 10 minutes and then run "unraid-api start"?
  2. OmgImAlexis
    Could I please get a copy of your diagnostics.zip? That does look high compared to what I’d expect.
  3. OmgImAlexis
    Did you ever get anywhere with this?
  4. OmgImAlexis
    Thank you. In a terminal on that server can you run "unraid-api restart" and just see if that makes any difference.
  5. OmgImAlexis
    That's our API that's installed when you install the my servers plugin. I'd expect it to be using a lot less CPU usage though. Could you confirm you're on the latest version of the plugin and can I get a copy of your diagnostics.zip ?
  6. OmgImAlexis
    Sorry to bump an ancient thread but I just found the same device on my new server. Did you ever work out what it was? I did find this.
  7. OmgImAlexis
    Have you tried uninstalling and reinstalling? If not then give that a go and let me know how it goes.
  8. OmgImAlexis
    Being on a trial shouldn't effect it at all. If you goto Settings -> Management Access and scroll to the bottom. Is "Allow Remote Access" set to "Yes"? If not then that'll be the issue.
  9. OmgImAlexis
    Yes that's normal as it'll cache the pid on startup. I've looked through all the logs I can and honestly I can't see anything showing your server successfully connecting. I'm going to keep digging into this for you.
  10. OmgImAlexis
    So my bad on not checking before posting. Seems it was fixed immediately after the last release we pushed to everyone. The next update will include these changes.
  11. OmgImAlexis
    Can you confirm you’re on the latest plugin version? This has definitely been fixed.
  12. OmgImAlexis
    Would you mind reinstalling the plugin? It looks like some of the files we installed ended up corrupted.
  13. OmgImAlexis
    Yes, sorry for the inconvenience. I have a ticket open to fix this.
  14. OmgImAlexis
  15. OmgImAlexis
    We think we've found the issue, currently working on a fix.
  16. OmgImAlexis
    Just to confirm this was all working until you updated the plugin? I've double checked the changes we included in the latest update and I'm not seeing anything that could cause this.
  17. OmgImAlexis
    No these are completely different.
  18. OmgImAlexis
    This sounds like a permission issue with SMB not related to my servers. By default the files app will connect with the guest account that’s likely the issue you’re having here.
  19. OmgImAlexis
    Just to confirm, are you seeing this issue on every page of the WebUI or just the my servers settings page? Can you also check to see if your /boot/config/plugins/dynamix.my.servers/myservers.cfg looks similar to this? [remote] apikey="___REDACTED___" regWizTime="___REDACTED___" email="___REDACTED___" username="OmgImAlexis" avatar="https://ipsassets.unraid.net/uploads/___REDACTED___" [upc] apikey="___REDACTED___"
  20. OmgImAlexis
    Sorry for this. Currently working on getting it back online.
  21. OmgImAlexis
    It should be fixed now.
  22. OmgImAlexis
    Just pinged a team member about this. Don’t have an ETA yet but hoping to have it fixed ASAP. This is an issue on our end.
  23. OmgImAlexis
    Looking at the edit to your original post it looks like your unraid-api instance stopped communicating with mothership. I'd suggest next time trying `unraid-api stop` waiting 2 minutes and then `unraid-api start` in your terminal on your unraid machine and see if that resolves it. From what I can tell in the logs it looks like your unraid-api is reconnecting quite often. I'll add some more logging and see if I can get to the bottom of this.
  24. OmgImAlexis
    Okay but what do you mean by "working again"? If I knew what the issue was that you were having I could say if it was a bug, etc. don't really have much to go on at the moment.
  25. OmgImAlexis
    Could you expand on that? What exactly isn’t working?