OmgImAlexis

Unraid Developer
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Everything posted by OmgImAlexis

  1. Could I please get a copy of your diagnostics.zip? That does look high compared to what I’d expect.
  2. Did you ever get anywhere with this?
  3. Thank you. In a terminal on that server can you run "unraid-api restart" and just see if that makes any difference.
  4. That's our API that's installed when you install the my servers plugin. I'd expect it to be using a lot less CPU usage though. Could you confirm you're on the latest version of the plugin and can I get a copy of your diagnostics.zip ?
  5. Sorry to bump an ancient thread but I just found the same device on my new server. Did you ever work out what it was? I did find this.
  6. Have you tried uninstalling and reinstalling? If not then give that a go and let me know how it goes.
  7. Being on a trial shouldn't effect it at all. If you goto Settings -> Management Access and scroll to the bottom. Is "Allow Remote Access" set to "Yes"? If not then that'll be the issue.
  8. Yes that's normal as it'll cache the pid on startup. I've looked through all the logs I can and honestly I can't see anything showing your server successfully connecting. I'm going to keep digging into this for you.
  9. So my bad on not checking before posting. Seems it was fixed immediately after the last release we pushed to everyone. The next update will include these changes.
  10. Can you confirm you’re on the latest plugin version? This has definitely been fixed.
  11. Would you mind reinstalling the plugin? It looks like some of the files we installed ended up corrupted.
  12. Yes, sorry for the inconvenience. I have a ticket open to fix this.
  13. We think we've found the issue, currently working on a fix.
  14. Just to confirm this was all working until you updated the plugin? I've double checked the changes we included in the latest update and I'm not seeing anything that could cause this.
  15. No these are completely different.
  16. This sounds like a permission issue with SMB not related to my servers. By default the files app will connect with the guest account that’s likely the issue you’re having here.
  17. Just to confirm, are you seeing this issue on every page of the WebUI or just the my servers settings page? Can you also check to see if your /boot/config/plugins/dynamix.my.servers/myservers.cfg looks similar to this? [remote] apikey="___REDACTED___" regWizTime="___REDACTED___" email="___REDACTED___" username="OmgImAlexis" avatar="https://ipsassets.unraid.net/uploads/___REDACTED___" [upc] apikey="___REDACTED___"
  18. Sorry for this. Currently working on getting it back online.
  19. Just pinged a team member about this. Don’t have an ETA yet but hoping to have it fixed ASAP. This is an issue on our end.
  20. Looking at the edit to your original post it looks like your unraid-api instance stopped communicating with mothership. I'd suggest next time trying `unraid-api stop` waiting 2 minutes and then `unraid-api start` in your terminal on your unraid machine and see if that resolves it. From what I can tell in the logs it looks like your unraid-api is reconnecting quite often. I'll add some more logging and see if I can get to the bottom of this.
  21. Okay but what do you mean by "working again"? If I knew what the issue was that you were having I could say if it was a bug, etc. don't really have much to go on at the moment.
  22. Could you expand on that? What exactly isn’t working?
  23. Looking on our end it seems your client is reconnecting quite often. Would you mind running `unraid-api stop` then waiting 60s and running `unraid-api start`. This should help narrow down where in our stack the connection is failing.