jbrown705

I am having an issue with getting any backup to complete. I have been trying for about 2 weeks without success. I keep getting messages about "tar creation failed ..." and usually something about a file within a docker changing before it was read, then a the end it tell me at the end: "[23.08.2023 05:15:44][Main][warning] An error occurred during backup! RETENTION WILL NOT BE CHECKED! Please review the log. If you need further assistance, ask in the support forum." I have also uploaded my logs. Here is my log ID: c1b978de-a3a4-4d79-82e4-3dd8a46290ca

Yes, I first updated from macvlan to ipvlan and left run for a few days. All was fine. Then I updated to latest version and left run for a few days. All seems to be ok but I had one error that cause me all my dockers to say unavailable but they still worked. I did a force update and that fixed them one by one. I am having issues getting the new appdata backup to complete tho, but that’s my only issue so far.

@JorgeB, So I should switch to ipvlan then do the upgrade immediately or so i need to check anything before the upgrade?

@JorgeB I had to format and reinstall my main cache drive (I have 3 cache drives, nvme for all appdata, and other one for downloads only and a 3rd for just vm and the other stuff). The main nvme is the one I had to reformat. Seems ok now but if there is anything else you can share about it, I’ll try to fix. I reverted back and everything has been fine for about 2 weeks now. as for the ipvlan, I did try switching that but it was after I did the upgrade and i don’t know if that was what was causing the crashes. Should I switch that give it a day then try the upgrade or just switch the immediately so the upgrade? Was there something in the diag files indicating the issue with with that?

Hi all, hopefully this is in the right place because it's related to my docker crashing and causing issues with being able to shutdown the docker, restart it, remove it etc. After upgrading to 6.12.3 from the last version of 6.11, my docker crashes after a few hours (most I have gotten was about 12hrs after updating). I have tried 4x and the same thing keeps happening. As soon as I downgrade, it works and remains stable. I have checked and removed anything the compatibility check flags and all works perfectly fine for hours then just one after the other the dockers crash and become unresponsive. I have attached the diagnostic file it prompts you to download when downgrading and am hoping can someone can take a look and let me know what the problem might be or how to fix it? deathstar-diagnostics-20230729-0330.zip deathstar-diagnostics-20230728-1318.zip

Hi all, hopefully this is in the right place because it's related to my docker crashing and causing issues with being able to shutdown the docker, restart it, remove it etc. After upgrading to 6.12.3 from the last version of 6.11, my docker crashes after a few hours (most I have gotten was about 12hrs after updating). I have tried 4x and the same thing keeps happening. As soon as I downgrade, it works and remains stable. I have checked and removed anything the compatibility check flags and all works perfectly fine for hours then just one after the other the dockers crash and become unresponsive. I have attached the diagnostic file it prompts you to download when downgrading and am hoping can someone can take a look and let me know what the problem might be or how to fix it? deathstar-diagnostics-20230729-0330.zip

Hello- Here you go. I put several from the last few in case it helps. Thank you! backup (1).log backup (2).log backup.log

Hello- I too am also seeing the error notifications and '-error" extension on the filename but do see what appears to be a full sized backup. I am not sure if I should tick the box to ignore the errors and nothing I have found in this thread seems to inform me. How can I tell if the errors that are registering are able to be ignored? The last one in the log says "A error occurred somewhere. Not deleting old backup sets of appdata" but i do see 2 other in there that say "tar verify failed! "and "tar creation/extraction failed!" however the tar file is still created. Any help is appreciated!

I am posting this here because it seems that I am having a similar issue. I am not sure what could be holding it up but it looks like my /usr/ will not unmount during a shut down. I have the logs mirrored to the flash because I have been doing some troubleshooting possibly around bad memory slot. Would someone mind maybe taking a look and seeing if they can help? Logs attached here. Also, I have had some issue with the system crashing and going into kernel panic, so if there is anything else in here you can see I would appreciate the feedback, not too good at understanding the logs. Thanks! deathstar-diagnostics-20220215-1236.zip

Anyone around to help?

Would you mind posting how you did that I have wondered that too, but don't know how to as I am not super familiar with linux or cli?

Hello, I am hoping I can get some help troubleshooting and some issues I am having. I recently moved to some new hardware but have some random issues that seem to keep popping up. I am currently only an ASRock z690 steel legend, with an i7 12.7K, Dell H310 6Gbps SAS HBA w/ LSI 9211-8i, and 64gb corsair vengeance pro ram. There are times when it seems Plex will lock up all of a sudden and cause the docker server to get stuck which prevents me from doing a clean shut down and reboot (i think). There also seems to be times when I can't stop the docker and can't get the system to reboot. I set the syslog server to mirror the logs to the flash and have attached a few of them here that happened when I was trying to shut down (ones from 4th and 5th). Any help is appreciated. deathstar-diagnostics-20220201-0909.zip deathstar-diagnostics-20220204-2234.zip deathstar-diagnostics-20220204-2246.zip deathstar-diagnostics-20220205-0131.zip

I checked there first and the processing tab and the temp file dir match statuses. However, I was trying to check to see if the verifying step had hung. It did finish but took nearly 10 hours for some reason this time. I was just looking to see if there was a way to see what was happening during that verification stage. Not sure if it’s possible based on how the code works but do you think it’s realistic to ask that maybe in the status tab for a progress bar to be added for each step? They people would be able to see if the bar is not progressing or just moving slowly?

I realize this is an old post, but I have a backup that is going on 6 hours now and it normally does not take anywhere near that. I see the backupinprocess and verifyinprocess file in that temp dir but is there any way to see if it hung or there are any other issues? UI is saying verifying still too... Logs align with that as well.

I’m on 6.9.2. I didn’t know there was a newer version.