[Solved] WD 2TB drive not recognized in Unraid after recent upgrade

[wtfcr0w]

I got the notification today to upgrade, backed up my flash and while I was at it I upgraded the flash drive since the old was getting full.

 

After the upgrade I cleanly shut down and moved my server to another shelf. Now when I boot I get a message in the Main page saying the disk is missing. I have tried different sata cables, disconnected > booted > shutdown > reconnected > booted.

 

lsblk does not show the disk in unraid but in the bios it shows it's there every time and all smart tests pass.

 

Edit: The disk is less than a month old, havent had an issue until now.

[ChatNoir]

Your diagnostics (Tools / Diagnostics) might help to understand what is happening.

 

Attach the file to your next post.

[wtfcr0w]

This is my first time submitting to the forums. I've had everything working perfecto for a while, so I'm not sure if I need to post as the entire zip or should I move this to a github repo or pastebin?

 

 

unraid-diagnostics-20210408-1502.zip

[ChatNoir]

I am seeing some errors, not sure what is the cause.

 

Apr  8 15:00:01 Unraid kernel: ata1.00: exception Emask 0x10 SAct 0x4000 SErr 0x90202 action 0xe frozen
Apr  8 15:00:01 Unraid kernel: ata1.00: irq_stat 0x00400000, PHY RDY changed
Apr  8 15:00:01 Unraid kernel: ata1: SError: { RecovComm Persist PHYRdyChg 10B8B }
Apr  8 15:00:01 Unraid kernel: ata1.00: failed command: READ FPDMA QUEUED
Apr  8 15:00:01 Unraid kernel: ata1.00: cmd 60/08:70:00:00:00/00:00:00:00:00/40 tag 14 ncq dma 4096 in
Apr  8 15:00:01 Unraid kernel:         res 40/00:70:00:00:00/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
Apr  8 15:00:01 Unraid kernel: ata1.00: status: { DRDY }
Apr  8 15:00:01 Unraid kernel: ata1: hard resetting link

 

Apr  8 15:00:07 Unraid kernel: ata1: hard resetting link
Apr  8 15:00:07 Unraid kernel: ata1: SATA link down (SStatus 0 SControl 300)

 

[trurl]

6 hours ago, wtfcr0w said:

post as the entire zip

^this

[wtfcr0w]

4 hours ago, ChatNoir said:

I am seeing some errors, not sure what is the cause.

 

Apr  8 15:00:01 Unraid kernel: ata1.00: exception Emask 0x10 SAct 0x4000 SErr 0x90202 action 0xe frozen
Apr  8 15:00:01 Unraid kernel: ata1.00: irq_stat 0x00400000, PHY RDY changed
Apr  8 15:00:01 Unraid kernel: ata1: SError: { RecovComm Persist PHYRdyChg 10B8B }
Apr  8 15:00:01 Unraid kernel: ata1.00: failed command: READ FPDMA QUEUED
Apr  8 15:00:01 Unraid kernel: ata1.00: cmd 60/08:70:00:00:00/00:00:00:00:00/40 tag 14 ncq dma 4096 in
Apr  8 15:00:01 Unraid kernel:         res 40/00:70:00:00:00/00:00:00:00:00/40 Emask 0x10 (ATA bus error)
Apr  8 15:00:01 Unraid kernel: ata1.00: status: { DRDY }
Apr  8 15:00:01 Unraid kernel: ata1: hard resetting link

 

Apr  8 15:00:07 Unraid kernel: ata1: hard resetting link
Apr  8 15:00:07 Unraid kernel: ata1: SATA link down (SStatus 0 SControl 300)

 

Yea I cant tell what those errors indicate. I've swapped around the sata cables/ports, tried different sata power and that one Western Digital is the only one that is missing on each boot in Unraid, but the BIOS shows it's there. All of these drives, aside from the cache, have been purchased within the last month +/-.

 

I guess I'll try ordering some replacement sata cables or a sata controller to see if that resolves the issue.

 

Thanks for the help.

[wtfcr0w]

This can be marked as solved.

 

I swapped the sata power cable to a molex > sata adapter and the drive is recognized now. Weird, but resolved. Thanks again to each of you for your assistance