September 3, 20214 yr Hi guys, I'm after some guidance please! I have been trying to set up my server for the past couple of weeks. Unraid was set up and working fine and I was setting up Plex in a Docker (the Plex own) and having a few issues. My Utility company changed my meters this morning and we had power off for a while, on return of power my router was not operating properly or allowing connections! I factory reset the router and it is now ok and working, but now I cannot access my server via my servers won't connect and I get a blank screen with a cursor when I try GUI mode on boot up! So at this moment in time I have a box of electronics that is useless. Any help would be very gratefully received
September 3, 20214 yr 17 minutes ago, Silhouette UK said: I factory reset the router and it is now ok and working, but now I cannot access my server It seem to me that some part of your network config changed in the factory reset. A few questions to understand your previous situation better. Are you trying to access the server with it's IP or name ? Were you using a fixed IP on the server or it is assigned via DHCP ? Do you have a monitor and keyboard attached to the server ? I'd say check your router admin page to see if the IP range is still the same and if the server is visible by the router.
September 3, 20214 yr Author Thanks for the response! as you can probably tell, i'm a complete novice! it will not connect with IP or name. it was and is now DHCP. yes i now have a monitor and keyboard/mouse connected directly to the server.
September 3, 20214 yr 4 minutes ago, Silhouette UK said: sorry, server is visible on router Does the IP listed in the router match the IP shown on the attached monitor?
September 3, 20214 yr Can you successfully ping an outside address from the server console? I.E. type ping www.google.com and get a reply? CTRL-C to stop it.
September 3, 20214 yr Author How do i get to the command line on the console? i have my unraid servers name and a login request. sorry, as i previously advised i'm a total newbie!
September 3, 20214 yr 2 minutes ago, Silhouette UK said: How do i get to the command line on the console? i have my unraid servers name and a login request. sorry, as i previously advised i'm a total newbie! login user is root, password is what you set for the web GUI. Just like logging into the GUI.
September 3, 20214 yr Author Yes i get a response from Google.com. my servers can see the server and its online.
September 3, 20214 yr Author when i try to access via the local gui ie local access on my servers i get "safari can't find the server e2234da43d etc .unraid,net" the same if i try to acces with ip or name of server.
September 3, 20214 yr 1 minute ago, Silhouette UK said: invalid certificate! That's normal when you specify the IP. Continue anyway.
September 3, 20214 yr What happened was your server was assigned a different IP, and the *.unraid.net long ID hasn't been updated with the new IP yet. I can't remember what triggers an update, the information is somewhere here on the forum.
September 3, 20214 yr You really should tell your router to reserve a specific IP for your server, that way this shouldn't happen again.
September 3, 20214 yr Just now, Silhouette UK said: Again, many thanks! You're welcome! If you see another noob struggling with the same issue, pass it along.
September 3, 20214 yr Author I shall follow Spaceinvaderone videos, as they seem to be mentioned quite a lot in this forum
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