Silhouette UK Posted September 3, 2021 Share Posted September 3, 2021 Hi guys, I'm after some guidance please! I have been trying to set up my server for the past couple of weeks. Unraid was set up and working fine and I was setting up Plex in a Docker (the Plex own) and having a few issues. My Utility company changed my meters this morning and we had power off for a while, on return of power my router was not operating properly or allowing connections! I factory reset the router and it is now ok and working, but now I cannot access my server via my servers won't connect and I get a blank screen with a cursor when I try GUI mode on boot up! So at this moment in time I have a box of electronics that is useless. Any help would be very gratefully received Quote Link to comment
ChatNoir Posted September 3, 2021 Share Posted September 3, 2021 17 minutes ago, Silhouette UK said: I factory reset the router and it is now ok and working, but now I cannot access my server It seem to me that some part of your network config changed in the factory reset. A few questions to understand your previous situation better. Are you trying to access the server with it's IP or name ? Were you using a fixed IP on the server or it is assigned via DHCP ? Do you have a monitor and keyboard attached to the server ? I'd say check your router admin page to see if the IP range is still the same and if the server is visible by the router. Quote Link to comment
Silhouette UK Posted September 3, 2021 Author Share Posted September 3, 2021 Thanks for the response! as you can probably tell, i'm a complete novice! it will not connect with IP or name. it was and is now DHCP. yes i now have a monitor and keyboard/mouse connected directly to the server. Quote Link to comment
Silhouette UK Posted September 3, 2021 Author Share Posted September 3, 2021 sorry, server is visible on router Quote Link to comment
JonathanM Posted September 3, 2021 Share Posted September 3, 2021 4 minutes ago, Silhouette UK said: sorry, server is visible on router Does the IP listed in the router match the IP shown on the attached monitor? Quote Link to comment
Silhouette UK Posted September 3, 2021 Author Share Posted September 3, 2021 yes Quote Link to comment
JonathanM Posted September 3, 2021 Share Posted September 3, 2021 Can you successfully ping an outside address from the server console? I.E. type ping www.google.com and get a reply? CTRL-C to stop it. Quote Link to comment
Silhouette UK Posted September 3, 2021 Author Share Posted September 3, 2021 How do i get to the command line on the console? i have my unraid servers name and a login request. sorry, as i previously advised i'm a total newbie! Quote Link to comment
JonathanM Posted September 3, 2021 Share Posted September 3, 2021 2 minutes ago, Silhouette UK said: How do i get to the command line on the console? i have my unraid servers name and a login request. sorry, as i previously advised i'm a total newbie! login user is root, password is what you set for the web GUI. Just like logging into the GUI. Quote Link to comment
Silhouette UK Posted September 3, 2021 Author Share Posted September 3, 2021 Yes i get a response from Google.com. my servers can see the server and its online. Quote Link to comment
JonathanM Posted September 3, 2021 Share Posted September 3, 2021 So what isn't working? Quote Link to comment
Silhouette UK Posted September 3, 2021 Author Share Posted September 3, 2021 when i try to access via the local gui ie local access on my servers i get "safari can't find the server e2234da43d etc .unraid,net" the same if i try to acces with ip or name of server. Quote Link to comment
JonathanM Posted September 3, 2021 Share Posted September 3, 2021 Use https://<IP Address> Quote Link to comment
Silhouette UK Posted September 3, 2021 Author Share Posted September 3, 2021 is it something to do with the SSL cert? Quote Link to comment
Silhouette UK Posted September 3, 2021 Author Share Posted September 3, 2021 invalid certificate! Quote Link to comment
JonathanM Posted September 3, 2021 Share Posted September 3, 2021 1 minute ago, Silhouette UK said: invalid certificate! That's normal when you specify the IP. Continue anyway. Quote Link to comment
Silhouette UK Posted September 3, 2021 Author Share Posted September 3, 2021 I'm in!! thanks for your time and effort! Quote Link to comment
JonathanM Posted September 3, 2021 Share Posted September 3, 2021 What happened was your server was assigned a different IP, and the *.unraid.net long ID hasn't been updated with the new IP yet. I can't remember what triggers an update, the information is somewhere here on the forum. Quote Link to comment
Silhouette UK Posted September 3, 2021 Author Share Posted September 3, 2021 Again, many thanks! Quote Link to comment
JonathanM Posted September 3, 2021 Share Posted September 3, 2021 You really should tell your router to reserve a specific IP for your server, that way this shouldn't happen again. Quote Link to comment
JonathanM Posted September 3, 2021 Share Posted September 3, 2021 Just now, Silhouette UK said: Again, many thanks! You're welcome! If you see another noob struggling with the same issue, pass it along. Quote Link to comment
Silhouette UK Posted September 3, 2021 Author Share Posted September 3, 2021 I shall follow Spaceinvaderone videos, as they seem to be mentioned quite a lot in this forum Quote Link to comment
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