GeeTeeNZ Posted December 2, 2021 Share Posted December 2, 2021 Have just installed an Orico 4-port USB 3.0 PCIe expansion card (https://www.orico.cc/us/product/detail/3330.html) into my HP Z800. It seems to be recognised by the hardware as it shows in the IOMMU groups, power is supplied to the USB drives, but they do not appear in Unraid UNassigned Devices. Plugging into onboard USB2.0 ports works however. I am a bit of a noobie to unraid so am totally unsure what to do from here. This is the second USB3 card I have tried. This one specifically says that it is compatible with Linux. Quote Link to comment
SimonF Posted December 2, 2021 Share Posted December 2, 2021 1 hour ago, GeeTeeNZ said: Have just installed an Orico 4-port USB 3.0 PCIe expansion card (https://www.orico.cc/us/product/detail/3330.html) into my HP Z800. It seems to be recognised by the hardware as it shows in the IOMMU groups, power is supplied to the USB drives, but they do not appear in Unraid UNassigned Devices. Plugging into onboard USB2.0 ports works however. I am a bit of a noobie to unraid so am totally unsure what to do from here. This is the second USB3 card I have tried. This one specifically says that it is compatible with Linux. If you lspci -v do you see kernel modules or drivers against your Orico? 02:00.0 Non-Volatile memory controller: Micron/Crucial Technology P2 NVMe PCIe SSD (rev 01) (prog-if 02 [NVM Express]) Subsystem: Micron/Crucial Technology P2 NVMe PCIe SSD Flags: bus master, fast devsel, latency 0, IRQ 16, NUMA node 0, IOMMU group 13 Memory at 52700000 (64-bit, non-prefetchable) [size=16K] Capabilities: [80] Express Endpoint, MSI 00 Capabilities: [d0] MSI-X: Enable+ Count=9 Masked- Capabilities: [e0] MSI: Enable- Count=1/8 Maskable+ 64bit+ Capabilities: [f8] Power Management version 3 Capabilities: [100] Latency Tolerance Reporting Capabilities: [110] L1 PM Substates Capabilities: [200] Advanced Error Reporting Capabilities: [300] Secondary PCI Express Kernel driver in use: nvme Kernel modules: nvme Quote Link to comment
trurl Posted December 2, 2021 Share Posted December 2, 2021 4 hours ago, GeeTeeNZ said: UNassigned Devices Maybe that's all you want them for but in case you had more in mind. USB not recommended for array or pool Quote Link to comment
GeeTeeNZ Posted December 4, 2021 Author Share Posted December 4, 2021 On 12/2/2021 at 8:44 PM, SimonF said: If you lspci -v do you see kernel modules or drivers against your Orico? 02:00.0 Non-Volatile memory controller: Micron/Crucial Technology P2 NVMe PCIe SSD (rev 01) (prog-if 02 [NVM Express]) Subsystem: Micron/Crucial Technology P2 NVMe PCIe SSD Flags: bus master, fast devsel, latency 0, IRQ 16, NUMA node 0, IOMMU group 13 Memory at 52700000 (64-bit, non-prefetchable) [size=16K] Capabilities: [80] Express Endpoint, MSI 00 Capabilities: [d0] MSI-X: Enable+ Count=9 Masked- Capabilities: [e0] MSI: Enable- Count=1/8 Maskable+ 64bit+ Capabilities: [f8] Power Management version 3 Capabilities: [100] Latency Tolerance Reporting Capabilities: [110] L1 PM Substates Capabilities: [200] Advanced Error Reporting Capabilities: [300] Secondary PCI Express Kernel driver in use: nvme Kernel modules: nvme Sorry for the delay in replying. Got the following: 03:00.0 USB controller: VIA Technologies, Inc. VL805/806 xHCI USB 3.0 Controller (rev 01) (prog-if 30 [XHCI]) Subsystem: VIA Technologies, Inc. VL805 USB 3.0 Host Controller Flags: bus master, fast devsel, latency 0, IRQ 36, IOMMU group 18 Memory at df000000 (64-bit, non-prefetchable) [size=4K] Capabilities: [80] Power Management version 3 Capabilities: [90] MSI: Enable+ Count=1/4 Maskable- 64bit+ Capabilities: [c4] Express Endpoint, MSI 00 Capabilities: [100] Advanced Error Reporting Kernel driver in use: xhci_hcd Have also attached the diagnostics package. What do you suggest from here? Cheers, GT xeus-diagnostics-20211202-1842.zip Quote Link to comment
GeeTeeNZ Posted December 4, 2021 Author Share Posted December 4, 2021 On 12/3/2021 at 12:19 AM, trurl said: Maybe that's all you want them for but in case you had more in mind. USB not recommended for array or pool Was thinking of using 2x 2TB for movies/tv. What is the problem with USB out of interest?? cheers, GT Quote Link to comment
JonathanM Posted December 4, 2021 Share Posted December 4, 2021 2 hours ago, GeeTeeNZ said: What is the problem with USB out of interest?? Several, worst is random disconnect / reconnect events that kick the drives from the array. Quote Link to comment
SimonF Posted December 4, 2021 Share Posted December 4, 2021 2 hours ago, GeeTeeNZ said: Sorry for the delay in replying. Got the following: 03:00.0 USB controller: VIA Technologies, Inc. VL805/806 xHCI USB 3.0 Controller (rev 01) (prog-if 30 [XHCI]) Subsystem: VIA Technologies, Inc. VL805 USB 3.0 Host Controller Flags: bus master, fast devsel, latency 0, IRQ 36, IOMMU group 18 Memory at df000000 (64-bit, non-prefetchable) [size=4K] Capabilities: [80] Power Management version 3 Capabilities: [90] MSI: Enable+ Count=1/4 Maskable- 64bit+ Capabilities: [c4] Express Endpoint, MSI 00 Capabilities: [100] Advanced Error Reporting Kernel driver in use: xhci_hcd Have also attached the diagnostics package. What do you suggest from here? Cheers, GT xeus-diagnostics-20211202-1842.zip 104.84 kB · 0 downloads Seems to be showing in lsusb also. Bus 009 Device 002: ID 2109:3431 VIA Labs, Inc. Hub But there are errors showing in the log. Dec 2 16:29:59 XEUS kernel: usb 10-1: new SuperSpeed Gen 1 USB device number 12 using xhci_hcd Dec 2 16:30:04 XEUS kernel: usb 10-1: device descriptor read/8, error -110 Dec 2 16:30:04 XEUS kernel: usb 10-1: new SuperSpeed Gen 1 USB device number 12 using xhci_hcd Dec 2 16:30:10 XEUS kernel: usb 10-1: device descriptor read/8, error -110 Maybe related to power, have you connected the SATA power connector the card if it has one like below? Quote Link to comment
GeeTeeNZ Posted December 6, 2021 Author Share Posted December 6, 2021 On 12/5/2021 at 2:15 AM, SimonF said: Seems to be showing in lsusb also. Bus 009 Device 002: ID 2109:3431 VIA Labs, Inc. Hub But there are errors showing in the log. Dec 2 16:29:59 XEUS kernel: usb 10-1: new SuperSpeed Gen 1 USB device number 12 using xhci_hcd Dec 2 16:30:04 XEUS kernel: usb 10-1: device descriptor read/8, error -110 Dec 2 16:30:04 XEUS kernel: usb 10-1: new SuperSpeed Gen 1 USB device number 12 using xhci_hcd Dec 2 16:30:10 XEUS kernel: usb 10-1: device descriptor read/8, error -110 Maybe related to power, have you connected the SATA power connector the card if it has one like below? Yes, I hadn't initially and there was no power to the USB HDDs. Connected and both drives spun up, but were still not recognised. Any other thoughts? cheers Quote Link to comment
trurl Posted December 6, 2021 Share Posted December 6, 2021 12 hours ago, GeeTeeNZ said: still not recognised. yet another reason On 12/2/2021 at 6:19 AM, trurl said: USB not recommended for array or pool Quote Link to comment
SimonF Posted December 6, 2021 Share Posted December 6, 2021 13 hours ago, GeeTeeNZ said: Yes, I hadn't initially and there was no power to the USB HDDs. Connected and both drives spun up, but were still not recognised. Any other thoughts? cheers Have you tried connecting a mouse or something that is not a disk? can you plug something in and send the log entires? Quote Link to comment
GeeTeeNZ Posted December 7, 2021 Author Share Posted December 7, 2021 8 hours ago, SimonF said: Have you tried connecting a mouse or something that is not a disk? can you plug something in and send the log entires? Tried both a mouse & keyboard - No Luck. Logs attached. cheers, GT xeus-diagnostics-20211207-1525.zip Quote Link to comment
SimonF Posted December 7, 2021 Share Posted December 7, 2021 Keyboard and mouse show in lsusb & in logs. Looks ok. What is not working with them? Bus 009 Device 004: ID 045e:00db Microsoft Corp. Natural Ergonomic Keyboard 4000 V1.0 Bus 009 Device 003: ID 045e:009d Microsoft Corp. Wireless Optical Desktop 3.0 Bus 009 Device 002: ID 2109:3431 VIA Labs, Inc. Hub Bus 009 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub usb 9-1.1: new low-speed USB device number 3 using xhci_hcd Dec 7 15:23:22 XEUS kernel: usb 2-6: new high-speed USB device number 4 using ehci-pci Dec 7 15:23:22 XEUS kernel: input: Microsoft Microsoft Wireless Optical Desktop® 2.10 as /devices/pci0000:00/0000:00:01.0/0000:03:00.0/usb9/9-1/9-1.1/9-1.1:1.0/0003:045E:009D.0001/input/input4 Dec 7 15:23:22 XEUS kernel: microsoft 0003:045E:009D.0001: input,hidraw0: USB HID v1.11 Keyboard [Microsoft Microsoft Wireless Optical Desktop® 2.10] on usb-0000:03:00.0-1.1/input0 Dec 7 15:23:22 XEUS kernel: input: Microsoft Microsoft Wireless Optical Desktop® 2.10 as /devices/pci0000:00/0000:00:01.0/0000:03:00.0/usb9/9-1/9-1.1/9-1.1:1.1/0003:045E:009D.0002/input/input5 Dec 7 15:23:22 XEUS kernel: usb-storage 2-6:1.0: USB Mass Storage device detected Dec 7 15:23:22 XEUS kernel: scsi host2: usb-storage 2-6:1.0 Dec 7 15:23:22 XEUS kernel: microsoft 0003:045E:009D.0002: input,hidraw1: USB HID v1.11 Mouse [Microsoft Microsoft Wireless Optical Desktop® 2.10] on usb-0000:03:00.0-1.1/input1 Dec 7 15:23:22 XEUS kernel: tsc: Refined TSC clocksource calibration: 2926.002 MHz Dec 7 15:23:22 XEUS kernel: clocksource: tsc: mask: 0xffffffffffffffff max_cycles: 0x2a2d367e7b2, max_idle_ns: 440795351536 ns Dec 7 15:23:22 XEUS kernel: clocksource: Switched to clocksource tsc Dec 7 15:23:22 XEUS kernel: usb 9-1.3: new low-speed USB device number 4 using xhci_hcd Dec 7 15:23:22 XEUS kernel: input: Microsoft Natural® Ergonomic Keyboard 4000 as /devices/pci0000:00/0000:00:01.0/0000:03:00.0/usb9/9-1/9-1.3/9-1.3:1.0/0003:045E:00DB.0003/input/input6 Dec 7 15:23:22 XEUS kernel: microsoft 0003:045E:00DB.0003: input,hidraw2: USB HID v1.11 Keyboard [Microsoft Natural® Ergonomic Keyboard 4000] on usb-0000:03:00.0-1.3/input0 Dec 7 15:23:22 XEUS kernel: input: Microsoft Natural® Ergonomic Keyboard 4000 as /devices/pci0000:00/0000:00:01.0/0000:03:00.0/usb9/9-1/9-1.3/9-1.3:1.1/0003:045E:00DB.0004/input/input7 Dec 7 15:23:22 XEUS kernel: microsoft 0003:045E:00DB.0004: input,hidraw3: USB HID v1.11 Device [Microsoft Natural® Ergonomic Keyboard 4000] on usb-0000:03:00.0-1.3/input1 Quote Link to comment
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