disk is missing


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Over the past few weeks, in two different cases Disk 1 was missing and the array was stopped. Restarting the system solved the problem.
The SMART test is ok, and parity check has passed without issues.
What could be the problem? this is a new disk (about 5 months old).

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2 hours ago, ChatNoir said:

Could be an issue with the controller, the DATA or POWER cable, the PSU.

 

Difficult to say without the diagnostics of your system or ideally the diagnostics when the problem occurred.

 

I have attached the diagnostics of my system after rebooting. I currently don't have the diagnostics when the problem occurs, but I will try to download next time it happens.

tower-diagnostics-20220310-2128.zip

Edited by ds123
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  • 2 weeks later...
  • 11 months later...

So after about a year that this problem occured relatively rarely, in the last few weeks Disk 1 (the same disk) disappears every few days and even several times a day (until restart), so now I'm worried and looking into it more deeply.


I switched both the SATA and power cables of Disk 1 with another disk in the array to see if the problem recurs with another disk. To my surprise, today the problem occurred again with the exact same disk - Disk 1.

The log is the similiar to the log JorgeB referred above (this time with ata6) - 

 

Quote

Feb 27 12:01:15 Tower kernel: ata6: SATA link down (SStatus 4 SControl 300)

 

Since it always happens with the disk, even with different SATA and power connectors, does that mean there is a problem with the disk itself?

or maybe 7 disks are too much for the MB/PSU (still unclear why it's always the same disk).

should I replace it and activate warranty in this case? other than disappearing, the disk is healthy.

Edited by ds123
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