sunshine59 Posted June 19, 2022 Share Posted June 19, 2022 I wanted to upgrade the license from Plus to Pro but I can't see the Payment method info coming.... I updated Unraid to 6.10.3 and reboot server prior to upgrading the license. I tried to Brave browser and with Chrome but it's same result and I can't see the payment method options. How can I do the payment? Is there another way to do it? Thanks for helping!! Quote Link to comment
sunshine59 Posted June 19, 2022 Author Share Posted June 19, 2022 Thanks for @jorgeB, but I didn't find my answer there. I kept on trying.... but the Unraid logo animation moves forever and no payment methods are being displayed. I tried with different browsers (Brave, Chrome, Firefox) and without the discount code as well but the problem remains the same. What should I do to buy the upgrade? How to solve this problem? Quote Link to comment
JorgeB Posted June 19, 2022 Share Posted June 19, 2022 You might need to wait some time, It's the middle of the night in California now, also a Sunday. 1 Quote Link to comment
SpencerJ Posted June 19, 2022 Share Posted June 19, 2022 8 hours ago, sunshine59 said: I wanted to upgrade the license from Plus to Pro but I can't see the Payment method info coming.... I updated Unraid to 6.10.3 and reboot server prior to upgrading the license. I tried to Brave browser and with Chrome but it's same result and I can't see the payment method options. How can I do the payment? Is there another way to do it? Thanks for helping!! Hi, are you running any Adblockers or VPNs? That could be interfering. Otherwise, please create a ticket via unraid.net/contact so we can look into this further. 🙏🏼 Quote Link to comment
Solution sunshine59 Posted June 20, 2022 Author Solution Share Posted June 20, 2022 Hi Spencer, As I didn’t yet set the remote access to the server, I will be able to look at it again on Friday or Saturday… but what I can say is that the server is behind Pfsense. Is this a problem for what I’m concerned about right now? I will try to remove all AD blockers that I have. Quote Link to comment
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