SpencerJ

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Community Answers

  1. SpencerJ's post in [SOLVED] Activation code expiration. was marked as the answer   
    thank you! No, the codes do not expire. 
  2. SpencerJ's post in Duplicate Orders, need to cancel one was marked as the answer   
    hello - did you receive an automated response? Please contact support again and we will refund you. Apologies on the miscommunication 
  3. SpencerJ's post in "Problems have been found with your server" Please just STOP. was marked as the answer   
    The Fix common problems plugin.  
  4. SpencerJ's post in Broken Links was marked as the answer   
    Hello- "Manual Install Method" takes me to https://docs.unraid.net/unraid-os/manual/changing-the-flash-device/#manual-method, which resolves fine.
     
    Am I missing where you are talking about?
     
    Edit: Never mind- in the docs I will submit a PR fixing the links.
     
  5. SpencerJ's post in Website links to forums redirection broken was marked as the answer   
    Thank you! Not sure how the redirect broke but these should be fixed now.
     
  6. SpencerJ's post in Summer Sale promo code not adjusting price was marked as the answer   
    Hello,
    Per the Summer Sale details, the code is only valid for Unraid Basic and Upgrades. https://unraid.net/summer-sale
     
    Thank you for your interest
  7. SpencerJ's post in 制作USB启动盘出问题 I got some trouble while making a USB flash. was marked as the answer   
    See https://docs.unraid.net/unraid-os/manual/getting-started#manual-install-method
     
    If you need to enable UEFI boot, rename the EFI- directory to EFI  (Remove trailing - )
  8. SpencerJ's post in USB error - Unable to access WebGUI was marked as the answer   
    If it worked previously, this is not the issue posted about in that thread.
     
    Please contact support to open a ticket and we will get you back up and running.
  9. SpencerJ's post in Multiple keys, One email was marked as the answer   
    Sure. That’s not a problem. If you want to reassign, contact [email protected] with your receipt. 
  10. SpencerJ's post in Forum Banner urges use/enablement of MFA ... all the time, although I did enable it already was marked as the answer   
    Banners will go away by tomorrow. We wanted to give everyone a solid week to see the important info.
     
    We've done our best to spread the word around via a variety of channels while still following our email communication policies.
     
     
  11. SpencerJ's post in licensing for 2 servers was marked as the answer   
    licenses are priced per server. 
     
    cheers 
  12. SpencerJ's post in Server-side Indexing for clients was marked as the answer   
    Hey there,
     
    Off the top of my head, you could use the NerdTools plugin which has the mlocate package. 
     
    Likewise, there is the Diskover app that should do what you need.
     
     
  13. SpencerJ's post in Purchase New Licence was marked as the answer   
    Hey there,
     
    No worries, if you are signed in with the same unraid.net account, it shouldn't matter which email you use, although your gmail account is great. 
     
    Please contact support if you want to ask more specific questions privately. Thanks for your purchase!
  14. SpencerJ's post in My Experience After 3 Weeks was marked as the answer   
    thanks for trying us out and reporting back with your experience. If you haven't found this already, here are some tips and best practices for energy efficiency;
     
    https://unraid.net/blog/energy-efficient-server
  15. SpencerJ's post in Recover License to New Thumb Drive was marked as the answer   
    Please contact support to open a ticket.
  16. SpencerJ's post in Unable to update cart. 您的激活码已被兑换 was marked as the answer   
    I have replied to your support ticket.
  17. SpencerJ's post in Profile Name Change was marked as the answer   
    Please contact support! 
  18. SpencerJ's post in Prolongation période d'essai... was marked as the answer   
    Salut,
     
    Yes, if you’ve followed directions here to no avail, https://wiki.unraid.net/Articles/Frequently_Asked_Questions#How_Do_I_Extend_My_Unraid_Trial.3F
     
    please contact us 
     
    https://unraid.net/contact
  19. SpencerJ's post in CHANGE PROFILE NAME was marked as the answer   
    For display name change requests, please contact support.
  20. SpencerJ's post in usb trial to purchase? was marked as the answer   
    This.^
     
    Thanks for trying out Unraid!
  21. SpencerJ's post in Pro License Upgrade Cost using 30% discount Downsides? was marked as the answer   
    Hey there, 
    You would need to purchase and upgrade to Pro before the window closes. You can’t purchase an upgrade and activate later. 
     
    This promo was aimed at current users, hence the Pro upgrades only being a part of it but this does not preclude new users from taking part. 
     
    I can’t see any other downsides other than potential other sales down the road. 
     
    Thanks very much for trying us out and welcome to the community. 
     
     
  22. SpencerJ's post in Cannot redeem licence with activation code was marked as the answer   
    Putting this here for posterity's sake:
     
    https://wiki.unraid.net/Articles/Frequently_Asked_Questions#How_to_Redeem_a_License_Activation_Code:
     
    Video instructions:
     
    https://www.loom.com/share/3ceb40440240474aaa80a0b7e3e69cb2
  23. SpencerJ's post in Impressed after 10 days, may I ask three questions before jumping in. was marked as the answer   
    Hey @DarthKegRaider,
     
    Thanks for trying us out!
     
     
    I personally have never seen any GUID issues with Samsung USBs.
     
     
    Yes, you can do this. Easily upgrading to new hardware is a key feature that we strive to maintain.
     
     
    No. The same functionality exists across each tier other than HD limits. Your trial license acts exactly like a Pro license save for the internet connection requirement which goes away with a license purchase.
     
    Have a nice day!
  24. SpencerJ's post in 为什么支付宝支付不支持了? was marked as the answer   
    你好,
    支付宝仍然可用。
    我们最近发生了一次短暂的服务器中断,现已修复。
    如果您仍有问题,请告诉我。
  25. SpencerJ's post in So my bank told me unraid.net have not updated their purchasing security, which is why my card keeps getting declined... was marked as the answer   
    You shouldn't need broadband to initiate a trial so I think there might be another issue going on. Can you contact us at unraid.net/contact so that we can further assist?