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SpencerJ

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Solutions

  1. SpencerJ's post in What's the point of "License Extension" if I still have to buy a new license to upgrade? was marked as the answer   
    Hello, please contact support to open a ticket and we’ll get you sorted right away.

  2. SpencerJ's post in Just have some Questions before Using was marked as the answer   
    Hey there! Please see here: https://docs.unraid.net/unraid-os/faq/licensing-faq/#what-happens-if-i-dont-extend-my-starter-or-unleashed-license

    tl;dr- nothing happens to your license. You own the license as a perpetual one. If you don't extend, you won't have access to new releases but the release you are on will still continue to work just fine!

    Thanks for your service!
  3. SpencerJ's post in Does license purchase affect my trial configuration? was marked as the answer   
    This!
     
     
  4. SpencerJ's post in can't find second license was marked as the answer   
    Please contact support to open a ticket 💪
  5. SpencerJ's post in Storage directories for v7.0.0? was marked as the answer   
    Thanks for trying us out! 
     
    here is some more info on the topics you asked out from our most recent release notes:
     
    https://docs.unraid.net/unraid-os/release-notes/7.0.0/#predefined-shares-handling
  6. SpencerJ's post in When does the license start the clock? was marked as the answer   
    When the key is activated. 
  7. SpencerJ's post in Buying starter license for another person was marked as the answer   
    yes! Just buy via Unraid.net and have your friend activate the license. Does that work?
     
    https://unraid.net/pricing
  8. SpencerJ's post in Double Purchase Refund was marked as the answer   
    Thanks for your purchase! If you logged a ticket, you’ll be refunded on Monday! 
  9. SpencerJ's post in Lincstation N1 Licensing was marked as the answer   
    Basic is an older, grandfathered license. The new equivalent is called "Starter".
     
    No.
  10. SpencerJ's post in [SOLVED] Activation code expiration. was marked as the answer   
    thank you! No, the codes do not expire. 
  11. SpencerJ's post in Duplicate Orders, need to cancel one was marked as the answer   
    hello - did you receive an automated response? Please contact support again and we will refund you. Apologies on the miscommunication 
  12. SpencerJ's post in "Problems have been found with your server" Please just STOP. was marked as the answer   
    The Fix common problems plugin.  
  13. SpencerJ's post in Broken Links was marked as the answer   
    Hello- "Manual Install Method" takes me to https://docs.unraid.net/unraid-os/manual/changing-the-flash-device/#manual-method, which resolves fine.
     
    Am I missing where you are talking about?
     
    Edit: Never mind- in the docs I will submit a PR fixing the links.
     
  14. SpencerJ's post in Website links to forums redirection broken was marked as the answer   
    Thank you! Not sure how the redirect broke but these should be fixed now.
     
  15. SpencerJ's post in Summer Sale promo code not adjusting price was marked as the answer   
    Hello,
    Per the Summer Sale details, the code is only valid for Unraid Basic and Upgrades. https://unraid.net/summer-sale
     
    Thank you for your interest
  16. SpencerJ's post in 制作USB启动盘出问题 I got some trouble while making a USB flash. was marked as the answer   
    See https://docs.unraid.net/unraid-os/manual/getting-started#manual-install-method
     
    If you need to enable UEFI boot, rename the EFI- directory to EFI  (Remove trailing - )
  17. SpencerJ's post in USB error - Unable to access WebGUI was marked as the answer   
    If it worked previously, this is not the issue posted about in that thread.
     
    Please contact support to open a ticket and we will get you back up and running.
  18. SpencerJ's post in Forum Banner urges use/enablement of MFA ... all the time, although I did enable it already was marked as the answer   
    Banners will go away by tomorrow. We wanted to give everyone a solid week to see the important info.
     
    We've done our best to spread the word around via a variety of channels while still following our email communication policies.
     
     
  19. SpencerJ's post in licensing for 2 servers was marked as the answer   
    licenses are priced per server. 
     
    cheers 
  20. SpencerJ's post in Server-side Indexing for clients was marked as the answer   
    Hey there,
     
    Off the top of my head, you could use the NerdTools plugin which has the mlocate package. 
     
    Likewise, there is the Diskover app that should do what you need.
     
     
  21. SpencerJ's post in Purchase New Licence was marked as the answer   
    Hey there,
     
    No worries, if you are signed in with the same unraid.net account, it shouldn't matter which email you use, although your gmail account is great. 
     
    Please contact support if you want to ask more specific questions privately. Thanks for your purchase!
  22. SpencerJ's post in My Experience After 3 Weeks was marked as the answer   
    thanks for trying us out and reporting back with your experience. If you haven't found this already, here are some tips and best practices for energy efficiency;
     
    https://unraid.net/blog/energy-efficient-server
  23. SpencerJ's post in Recover License to New Thumb Drive was marked as the answer   
    Please contact support to open a ticket.
  24. SpencerJ's post in Unable to update cart. 您的激活码已被兑换 was marked as the answer   
    I have replied to your support ticket.
  25. SpencerJ's post in Profile Name Change was marked as the answer   
    Please contact support! 

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