black296tuuk Posted June 26, 2022 Share Posted June 26, 2022 I am receiving an out of memory error from fix common problems and I believe that this is related to my VM shutting down/crashing every night. Restart does not help and it has been happening for a while now. I am including the diag file as requested in the instructions. Thank you. tower-diagnostics-20220626-0753.zip Quote Link to comment
Squid Posted June 26, 2022 Share Posted June 26, 2022 Try limiting the amount of memory that Plex and Jacket are able to use. Short of the VM, those were your biggest consumers at the time of the OOM Quote Link to comment
black296tuuk Posted June 27, 2022 Author Share Posted June 27, 2022 Thank you. I tried lowering just Jacket to 1gb and it still crashed last night. I will continue to test different settings until I can get it to stay on. Is the simple answer to this to buy more memory? I have used this setup for years without the problem, so I figured it was an update or a changed setting that was causing the issue. Quote Link to comment
Michael_P Posted June 27, 2022 Share Posted June 27, 2022 1 hour ago, black296tuuk said: Thank you. I tried lowering just Jacket to 1gb and it still crashed last night. I will continue to test different settings until I can get it to stay on. Is the simple answer to this to buy more memory? I have used this setup for years without the problem, so I figured it was an update or a changed setting that was causing the issue. What time is your Plex scheduled tasks set to run? Quote Link to comment
black296tuuk Posted June 27, 2022 Author Share Posted June 27, 2022 Start at 2 and end at 5. Everything on that page is checked except for "Update all Libraries During Maintenance" Quote Link to comment
Solution Michael_P Posted June 27, 2022 Solution Share Posted June 27, 2022 46 minutes ago, black296tuuk said: Start at 2 and end at 5. Everything on that page is checked except for "Update all Libraries During Maintenance" That's what's running you OOM. Mine started doing it after upgrading from 6.8.3 to 6.10.3, haven't figured out why yet, likely doesn't like a media file for some reason when it generates thumbs and runs away. Doesn't do it if you change all of these to never You can change it to whatever you want when you add media, just make sure to disable them again before the scheduled task. I set a memory limit based on @Squid's suggestion above, going to test tonight to see if it runs away again. Quote Link to comment
black296tuuk Posted June 27, 2022 Author Share Posted June 27, 2022 (edited) 47 minutes ago, Michael_P said: That's what's running you OOM. Mine started doing it after upgrading from 6.8.3 to 6.10.3, haven't figured out why yet, likely doesn't like a media file for some reason when it generates thumbs and runs away. Doesn't do it if you change all of these to never You can change it to whatever you want when you add media, just make sure to disable them again before the scheduled task. I set a memory limit based on @Squid's suggestion above, going to test tonight to see if it runs away again. How much memory do you have and what limit did you set? Edited June 27, 2022 by black296tuuk Quote Link to comment
Michael_P Posted June 27, 2022 Share Posted June 27, 2022 23 minutes ago, black296tuuk said: How much memory do you have and what limit did you set? 32GB, limited Plex to 4GB - can confirm that works and the scheduled task no longer runs the server OOM. Quote Link to comment
black296tuuk Posted June 27, 2022 Author Share Posted June 27, 2022 10 minutes ago, Michael_P said: 32GB, limited Plex to 4GB - can confirm that works and the scheduled task no longer runs the server OOM. Great, thanks. I only have 16gb but I am going to try it at 4GB too and see what happens. Quote Link to comment
Michael_P Posted June 27, 2022 Share Posted June 27, 2022 3 minutes ago, black296tuuk said: Great, thanks. I only have 16gb but I am going to try it at 4GB too and see what happens. Just make sure it's less than the amount you have free Quote Link to comment
black296tuuk Posted June 28, 2022 Author Share Posted June 28, 2022 My VM did not crash last night so it looks like that corrected my issued. Thank you for the help. 1 Quote Link to comment
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