General Array issues

[Verschup76]

Hi,

 

Since a few weeks I am having issues with two devices in particular. One is showing up as unmountable after a reboot and the other is erroring out.

For the latter I have bought a new drive and replaced it, I even selected a different drive, with the same result, that disk keeps erroring out. 

 

I have attached both Smart reports.

 

Any help would be greately appreciated.

 

Thanks,

 

Pim

tower-smart-20220715-0251.zip tower-smart-20220715-0329.zip

[JorgeB]

Please post the diagnostics.

 

[trurl]

2 hours ago, Verschup76 said:

attached both Smart reports

 

Often doesn't tell us anything useful since disk problems are not the most common cause. One of them looks fine and the other report didn't get any results. Probably connection problems.

 

2 hours ago, Verschup76 said:

bought a new drive and replaced it

 

Do you still have the original? Probably nothing wrong with it.

 

2 hours ago, JorgeB said:

Please post the diagnostics.

 

[Verschup76]

Thanks for the quick response - no I haven't thrown it away as I assumed it was something else

 

I've attached the diagnostics as requested.

 

Kr,

 

Pim

 

 

tower-diagnostics-20220715-1629.zip

[JorgeB]

Check filesystem on disk2, disk4 dropped offline, this is usually a power/connection problem, check/replace cables and post new diags.

[Verschup76]

I will have to buy some new cables and test again, but isn't it strange that for the new disk in 4, this is a new drive, a new cable and it was connected directly to my motherboard and not to the controller card, and still it errored out?

I will run a filecheck again on disk 2 and post the diagnostic log later.

 

Thanks.

 

Edited July 16, 2022 by Verschup76

[Verschup76]

So, as mentioned before, I got a new cable and connected my drive straight into my motherboard for disk4. The 8Tb drive (disk 2) is now working, so not sure what happened here.

Disk4 is again erroring out, which makes no sense to me as it's not using the controller, I changed the power and sat cable.

 

Is it possible that it's a power supply issue? I currently got an 320W power supply in my pc.

 

Any more tips or sollutions would be greatly appreciated.

 

Latest diagnostic file attached

tower-diagnostics-20220717-1329.zip

Edited July 17, 2022 by Verschup76

[trurl]

1 hour ago, Verschup76 said:

320W power supply

Might be a little low. Which model exactly?

[Verschup76]

It's a standard HP power supply in my hp elite 8200 silent home office model.

[trurl]

How are the drives attached to power?

[Arbadacarba]

I ran into a problem where my parity drive was dropping out when I would bring a drive connected to my removable bay online... The two removable drives and the parity drive were connected to the same power cable off my 1000w PSU.

 

I planned to install a capacitor in the power line but got lucky and simply connecting a separate power line from the same rail on the PSU did the trick.

 

Any chance you've got something else coming online?

 

[Verschup76]

On 7/17/2022 at 3:25 PM, trurl said:

How are the drives attached to power?

Not really sure what information you're looking for? 

[trurl]

3 hours ago, Verschup76 said:

Not really sure what information you're looking for? 

All running from the same cable from the PSU? Splitters involved?

 

On 7/17/2022 at 10:14 AM, Verschup76 said:

It's a standard HP power supply in my hp elite 8200 silent home office model.

Probably you don't have enough power for your 14 drives.

[Verschup76]

Hi,

 

Got ya. 

Yes, I use a splitter.

 

Seems like I have to order a new PSU.

 

Thanks for all the help everyone on here, much appreciated and once I have gotten my new PSU I will post the result.

 

Fingers crossed.

 

Kr,

 

Pim

[Verschup76]

I have bought the Evga 500 W1, 80+ White 500W, Power Supply 100-W1-0500-K3, Black with a power supply addapter (only got a CPU fan power error, but that's another issue and not Unraid related) and that seems to solve all my issues - thanks everyone for their input.

Kr,

Pim

[Verschup76]

Ok, I am out of options now...got a new PSU, and it still throws errors for my new 6tb drive for disk 4.

 

 

tower-diagnostics-20220724-1641.zip

[trurl]

On 7/21/2022 at 6:20 AM, Verschup76 said:

100-W1-0500-K3

Says 6 SATA connectors, how are you connecting other disks?

[JorgeB]

Swap disk4 cables (both power and SATA) with a different disk, then see if the problem follows the disk or not.

[Verschup76]

On 7/24/2022 at 9:32 PM, trurl said:

Says 6 SATA connectors, how are you connecting other disks?

I got a LSI 9211-8I PCI Express SAS/SATA HBA RAID Controller Card, 8-Port 6Gb/s, LSI SAS2008 Chip which controlls my other drives, my parity disk and this one are using the sata connectors directly from the motherboard. I have connected the drive using one of the connectors from the Raid controller and another power cable coming directly from the PSU, same problem.

 

[Verschup76]

On 7/24/2022 at 11:08 PM, JorgeB said:

Swap disk4 cables (both power and SATA) with a different disk, then see if the problem follows the disk or not.

I did that and had the same result. I have ordered a 8tb disk as I only had some 5tb's lying around so will try that next. I am running out of ideas 🙁

[JorgeB]

If the issue followed the disk it's likely a disk problem.

[Verschup76]

11 minutes ago, JorgeB said:

If the issue followed the disk it's likely a disk problem.

Yeah, I am starting to think the same...will know for sure tomorrow.