new install - no webgui

[daan_SVK]

hi there, 

 

I'm just looking for some ideas on how to troubleshoot this further. 

 

I am trying to test a new build, it's a Lenovo P620 workstation. I imaged a new USB key and booted it up, I get no webgui, connection refused. 

 

- I can ping the server by hostname and IP 

- router shows the server by hostname as a connected device

- I get no local gui because the server has a P2000 and it needs a driver first 

- I can not ssh into the server as the root password hasn't been set in the webgui first 

- I tried different USB sticks and different USB ports, it's always the same 

 

the server runs headless, is there anything else I can try?

 

 

 

 

 

 

 

 

 

 

[JorgeB]

Please post the diagnostics.

[daan_SVK]

tower-diagnostics-20190101-1426.zip

 

here is the zip, thank for looking at it. 

[trurl]

Your config folder on flash is missing a lot of important stuff.

 

28 minutes ago, daan_SVK said:

imaged a new USB key

What exactly do you mean by "imaged"?

 

Did you not use any of the normal install methods?

[daan_SVK]

2 minutes ago, trurl said:

Your config folder on flash is missing a lot of important stuff.

 

What exactly do you mean by "imaged"?

 

Did you not use any of the normal install methods?

 

I used the USB creator from the website, multiple USB keys as well. 

 

Should I just extract it manually? Doesn't the creator check the USB integrity once it writes the image? 

 

[trurl]

https://docs.unraid.net/unraid-os/getting-started/manual-install-method/

[Mainfrezzer]

You can place this file nvidia-driver.plg on your usb drive under

/config/plugins

and it should download and install the required nvidia drivers, worst case is a reboot if it doesnt pop up at the first boot. You can wait a bit for it to install and after a couple minutes hit the power button for a normal shutdown procedure.


alternatively, if available to you, dont use UEFI to boot, use legacy. that should work 99% of the time for graphical output.


Edit: I just noticed. your diagnostics is dated 2019. Your timeserver/dns servers are probably screwed up. Might cause problems with downloading the required nvidia package.

Ive tested the 2 dns server designated in your diagnostics and they dont respond to any requests.

Edited February 14 by Mainfrezzer

[daan_SVK]

35 minutes ago, trurl said:

https://docs.unraid.net/unraid-os/getting-started/manual-install-method/

 

manual install indeed resolved. 

 

I wish there was a way to tell the USB creator failed to write the full image to the USB stick. All it says is "Writing done!" which really indicates it was done successfully. 

[daan_SVK]

18 minutes ago, Mainfrezzer said:

You can place this file nvidia-driver.plg on your usb drive under

/config/plugins

and it should download and install the required nvidia drivers, worst case is a reboot if it doesnt pop up at the first boot. You can wait a bit for it to install and after a couple minutes hit the power button for a normal shutdown procedure.


alternatively, if available to you, dont use UEFI to boot, use legacy. that should work 99% of the time for graphical output.


Edit: I just noticed. your diagnostics is dated 2019. Your timeserver/dns servers are probably screwed up. Might cause problems with downloading the required nvidia package.

Ive tested the 2 dns server designated in your diagnostics and they dont respond to any requests.

 

I appreciate the time you took to respond but it was indeed incomplete image on the USB stick. 

 

this was a new install in new environment so I was suspecting something wrong with the network, I never had issues with the USB creator before. I will stick with the manual USB creation, is like we used to do it in the 90's anyway.