webGUI unaccesable after update 6.11.5 -> 6.12.8

[Milosz]

Hello,

 

After couple hours of toying around and also chatting on discord I post here. The very important thing is that this issue is most likely unrelated to the issue posted here

 

This workaround is not working for me.

 

I run dual socket Dell T640

Intel® Xeon® CPU E5-2650 v2 @ 2.60GHz x2 - so only 8 cores / processor

128 GB of RAM

 

Before the update I followed all the instructions from Discord pinned message. Plugin Fix Common Problems doesn't return any errors. Update Assistant checks all go Ok. 

I also tried manual update from separate download of new version, didn't resolve the issue either. I tried booting with autostart enabled and disabled.

 

To have complete picture, when booting with autostart enabled:

- I have access to my shares over the network

- Docker is working without any issues

- CLI works fine

- Local GUI hangs on loading, Black screen with "_" in upper left corner.

- WebGUI always returns Connection Rejected error on each an every single device in my home, no matter IP or mdns.

 

Attached diagnostics made right after booting into CLI mode.

Below there are logs from booting process

https://pastebin.com/bypag9dA

 

Currently rolled back to 6.11.5. I can try updating again if anybody would have any idea why it fails to load after update.

 

server-hp-diagnostics-20240224-0450.zip

[JorgeB]

Everything looks normal to me, @ljm42any ideas?

[Milosz]

Is there any hope for solution on this problem? Or maybe suggestion what is wrong? 

[Squid]

The flash drive is returning some weird errors 

Feb 24 04:45:35 Server-HP kernel: usb 1-1.1: reset high-speed USB device number 3 using ehci-pci
Feb 24 04:45:35 Server-HP kernel: sd 0:0:0:0: [sda] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x03 driverbyte=DRIVER_OK cmd_age=30s
Feb 24 04:45:35 Server-HP kernel: sd 0:0:0:0: [sda] tag#0 CDB: opcode=0x28 28 00 00 7c a8 28 00 00 f0 00
Feb 24 04:45:35 Server-HP kernel: I/O error, dev sda, sector 8169512 op 0x0:(READ) flags 0x84700 phys_seg 2 prio class 2
Feb 24 04:45:35 Server-HP kernel: usb 1-1.1: reset high-speed USB device number 3 using ehci-pci
Feb 24 04:45:35 Server-HP kernel: sd 0:0:0:0: [sda] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x07 driverbyte=DRIVER_OK cmd_age=0s
Feb 24 04:45:35 Server-HP kernel: sd 0:0:0:0: [sda] tag#0 CDB: opcode=0x28 28 00 00 7c b0 28 00 00 f0 00
Feb 24 04:45:35 Server-HP kernel: I/O error, dev sda, sector 8171560 op 0x0:(READ) flags 0x84700 phys_seg 2 prio class 2

Which makes it look like a bad flash.  Try reseating it and booting again or transfer it to a new device (your data is all safe)

 

You can also try from the command prompt entering in 

slim

 

and seeing if that brings up the GUI on the local monitor

 

Also, does it work if you boot up in safe mode?

[Milosz]

4 hours ago, Squid said:

The flash drive is returning some weird errors 

Feb 24 04:45:35 Server-HP kernel: usb 1-1.1: reset high-speed USB device number 3 using ehci-pci
Feb 24 04:45:35 Server-HP kernel: sd 0:0:0:0: [sda] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x03 driverbyte=DRIVER_OK cmd_age=30s
Feb 24 04:45:35 Server-HP kernel: sd 0:0:0:0: [sda] tag#0 CDB: opcode=0x28 28 00 00 7c a8 28 00 00 f0 00
Feb 24 04:45:35 Server-HP kernel: I/O error, dev sda, sector 8169512 op 0x0:(READ) flags 0x84700 phys_seg 2 prio class 2
Feb 24 04:45:35 Server-HP kernel: usb 1-1.1: reset high-speed USB device number 3 using ehci-pci
Feb 24 04:45:35 Server-HP kernel: sd 0:0:0:0: [sda] tag#0 UNKNOWN(0x2003) Result: hostbyte=0x07 driverbyte=DRIVER_OK cmd_age=0s
Feb 24 04:45:35 Server-HP kernel: sd 0:0:0:0: [sda] tag#0 CDB: opcode=0x28 28 00 00 7c b0 28 00 00 f0 00
Feb 24 04:45:35 Server-HP kernel: I/O error, dev sda, sector 8171560 op 0x0:(READ) flags 0x84700 phys_seg 2 prio class 2

Which makes it look like a bad flash.  Try reseating it and booting again or transfer it to a new device (your data is all safe)

 

You can also try from the command prompt entering in 

slim

 

and seeing if that brings up the GUI on the local monitor

 

Also, does it work if you boot up in safe mode?

 

I was doing several rollbacks and also manual update so USB was reseated several times. Using internal USB header, so shouldn't be a problem with that. I can try different flash, the question is if those errors are for sure regarding flash drive and not something else plugged in into USB, like my UPS or something.

 

Booting up in CLI and using slim command does not work. CLI boots up no problem, services start, but then when I use slim command it hangs on black screen with "_"

 

Hmmm to be honest out of everything I have no tried safe mode, because I figured out that if CLI mode works just fine and only GUI is problem then safe mode wouldn't do anything good here. Will give it a shot on the afternoon.

[itimpi]

1 hour ago, Milosz said:

the question is if those errors are for sure regarding flash drive and not something else plugged in into USB

I would say that it is definitely your flash drive as the messages mention [sda] which is standard for the flash drive.

 

1 hour ago, Milosz said:

I have no tried safe mode, because I figured out that if CLI mode works just fine and only GUI is problem then safe mode wouldn't do anything good here.

I do not think it will help in this case, but the key point of Safe Mode is that it stops plugins from being loaded (plugins can change system components) and that applies regardless of whether you are in GUI mode or not. 

[Milosz]

I managed to get it working after toying for hours. Problem with SSL & Plugins. Eventually removed every single plugin, regenerate SSL and this got it rolling.

The only weird part is that I added plugins again, rebooted and now seems to be working no problem. I think plugin to blame was nvidia driver.