Hi Everyone,

i need a bit of help. I'm running out of ideas. Anytime i try to copy a bigger file (eg. 7GB) to my array the network connection is lost at ~38%.

The network is dropped and the copy process is being canceled. I cannot copy a single movie anymore.

I'm running unRaid Server 5.0 Beta 14 right now but with unRaid 4.7 i had the same problem. Thats the reason i've changed in the first place.

But i had problems with unraid network since i build the server... every time when i tried to copy a movie to the array it didn't even startet... windows said that the network name is not available anymore, but when i restartet the copy process after it, it run until it was copied correctly. But now, it starts, but hangs at ~38% and the copy program says that the network resource is not available anymore and stops!

I tried to change the line "append initrd=bzroot vga=extended" in the syslinux.cfg to "append initrd=bzroot rootdelay=10 nolapic vga=extended" as said in this post from limetech Admin here:

http://lime-technology.com/forum/index.php?topic=888.msg6084#msg6084

but it didn't change anything.

 

I'm runnig unRaid on Asus P5QL-E and this is what lsmod says:

Module                  Size  Used by

md_mod              45709  3

xor                     12961  1 md_mod

asus_atk0110        6597  0

hwmon                   945  1 asus_atk0110

atl1e                  22025  0

ahci                   16609  4

libahci                13808  1 ahci

i2c_i801               6261  0

i2c_core             12720  1 i2c_i801

 

And this says ethtool -i eth0:

driver: ATL1E

version: 1.0.0.7-NAPI

firmware-version: L1e

bus-info: 0000:02:00.0

 

Please HELP!

Best regards

Gery

 

I had a strange network dropping issue with mine not long ago and it turned out to be my switch.  Have you tried using a different switch/hub?

 

Hi,

to be honest... no, i didn't. Because i have not the opportunity to do so.

Is there a compatibility list for switches?

Which switch can you suggest?

Best regards,

Gery

Try testing with a second client.

Hi mate,

 

I have a P5Q series mobo as well.  I had intermittent networking issues for around 12 months.  On large copies the server would become unresponsive, drop network and require a hard reboot.  I replaced drives, power supplies and tried multiple version of Unraid, all to no avail.

 

The problem ended up being the onboard ethernet controller - I don't think Unraid likes it.  From advice here I picked up a cheap Intel based gigabit PCI card and have not had any issues since.  (I disabled the onboard controller in BIOS)

 

 

So, i changed the NIC twice... always the same result. It's hanging after it copied around 2.7-2.8 GB.

Maybe its because of my share settings? I even tried without Switch between Client and Server... same shit.

Please check my settings, maybe you find something useful.

Best regards,

Gery

 

PS:

With this Intel Based NIC i have this driver loaded:

driver: e1000e

version: 1.4.4-k

firmware-version: 1.8-0

bus-info: 0000:02:00.0

If you want to try another switch, any should work (I'm using an 8Port D-Link Gigabit desktop one right now).  BestBuy/Futureshop etc.

 

I don't think its network relatet at all! It doesn't matter what NIC i use, and if i connect over a switch or direktly, the copy process hangs still after it copied 2.71GB of data.

It has do to something with unRaid or my Settings!

Best regards,

Gery

 

PS: Why no answer from an limetech admin? It's a mayor issue!!!

How much space do you have left?  What drive are you copying it to?  Your settings show videos and high water but no disks are included.

Post a syslog

I'm doing a parity check right now... its at 60% and no errors, after that i will post a syslog.

Here is a pic of my free space. As you can see... on disk 3 i have plenty of space left.

Best regards,

Gery

And here are my shares.

So parity check is done and there where no errors.

See my syslog attached!

Best regards,

Gery

syslog.txt

i had a very similar problem and changed the 'settings->local master' from 'no' to 'yes'

 

hope this helps,

 

steve

 

Thanks but Local Master is already set to "yes". But any help or advice is appreciated!!!

The only thing i can think of is that unraid tries to copy to disk1, and there is not enough space left.

When i leave the "included disks" field empty, unraid should use all disks, right? Another question is, what will happen to my Video files which are already on disk1 when i set "excluded disks" disk1???

Best regards,

Gery

how much ram do u have installed?

your split level & directory structure and other parms can affect which disk data is written to.

 

during the copy, watch the disk activity (unmenu-> disk performance, for example) to see where the data is going.

 

hope this helps,

 

steve

 

Hooray!

Thanks to everyone. It was my fault, the correct split level for my file structure was 2, i set it to 1 and unraid tried to copy to disk 1, where is not enough disk space left.

Thanks, thanks, thanks!!!

Best regards from vienna,

Gery