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UPS enabled, but Unraid still shuts down

Featured Replies

HI,

Recently I have added a UPS for my Unraid server - APC Back UPS BX950MI.

Below you can check my current settings. All looks fine to me, but as soon as I cut off power to the UPS, Unraid shuts down immediately.

Additionally I got this Alert:

UPS Alert

Emergency! Batteries have failed on UPS FuxlNAS. Change them NOW

I'm grateful for any help.

P.S: Unraid 7.3.2. Internal boot enabled.

UPS_Settings.jpg

diagnostics-20260817-1058.zip

Edited by Fuxl66

  • Fuxl66 changed the title to UPS enabled, but Unraid still shuts down
  • Community Expert

You should run a test program on the UPS (on Windows or something) checking the batteries.

Maybe they are really worn out (they do not last forever, 3-5yrs are good for APC build ones to my experience).

Prepare to buy new ones and exchange them, then reload and cut power again to check if they now work.

Another possible reason for the shutoff maybe an overload. UNRAID usually shows you the percentage used on the UPS, make sure you have quite a lot of reserve.

{5F44BD3F-4A5D-4AEE-A3FE-F823E581B1E9}.png

the current load of 13% make me sleep tighter and more calm...

  • Author

Thanks for your reply.

You can see in my screenshot a load of 12% (62W).

I am going to check the battery, but it´s new

  • Community Expert

Maybe that ups alert ...

1 hour ago, Fuxl66 said:

Emergency! Batteries have failed on UPS FuxlNAS. Change them NOW

Serious words used. Could be the ups protecting your equipment from it's failed batteries by doing immediate shutdown. I suspect when that alarm clears it will do what you want.

  • Community Expert
2 hours ago, Fuxl66 said:

Emergency! Batteries have failed on UPS FuxlNAS. Change them NOW

This is likely the issue, if the batteries are being detected as failed, it thinks they cannot run the server without power.

  • Community Expert
7 hours ago, Fuxl66 said:

I am going to check the battery, but it´s new

Did you reset the battery install date (or whatever your brand of UPS requires) when you replaced the battery.

APC requires doing this, else it retains the status of the previous battery.

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