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Some SATA SSDs detected in Windows 10 but not unraid?


snowmirage

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I have a fresh trial installation of unraid 6.5.3. 

I have a total of 8 Sata drives connected to the two different onboard sata controllers on my EVGA SR-2 motherboard (nothing overclocked).  Also a LOT of 2 TB HDD on a IBM M1015 + HP SAS expander but those drives are all showing up in unraid

4 x 250 GB Samsung Evo SSDs

2 x 240GB SSDs  (two different brands can't remember the names off the top of my head)
1 x 60GB SSD

1 x ~320 GB 2.5" mechanical hard disk.

Before installing unraid I installed a fresh copy of windows 10 on the 60 GB SSD to test the system.  In windows I was able to verify ALL the disk were available to the OS

 

*in windows*

wmic diskdrive get Name, Manufacturer, Model, InterfaceType, MediaType, SerialNumber



5	IDE            (Standard disk drives)  Fixed hard disk media  Samsung SSD 840 EVO 250GB ATA Device       \\.\PHYSICALDRIVE18  S1DBNSADB51559P
11	SCSI           (Standard disk drives)  Fixed hard disk media  KingDian  S280-240GB SCSI Disk Device      \\.\PHYSICALDRIVE24  2016052500135
14	IDE            (Standard disk drives)  Fixed hard disk media  Samsung SSD 840 EVO 250GB ATA Device       \\.\PHYSICALDRIVE21  S1DBNSADB51553V
16	IDE            (Standard disk drives)  Fixed hard disk media  SPCC Solid State Disk ATA Device           \\.\PHYSICALDRIVE22  P1601544000000009646
19	IDE            (Standard disk drives)  Fixed hard disk media  Samsung SSD 840 EVO 250GB ATA Device       \\.\PHYSICALDRIVE20  S1DBNSADB51570A
21	SCSI           (Standard disk drives)  Fixed hard disk media  Samsung SSD 840 EVO 250G SCSI Disk Device  \\.\PHYSICALDRIVE23  S1DBNSADB51567R
24	IDE            (Standard disk drives)  Fixed hard disk media  Patriot Torch ATA Device                   \\.\PHYSICALDRIVE19  DA5A075A06EE02149192


There I have the 4x Samsung Evo SSDS, 2x 240GB SSDs, and the 60 GB SSD

However when I boot into unraid not all of them show up.

SCSI Devices section under tools in the GUI
 

[0:0:0:0]	disk    Corsair  Voyager SliderX1 000E  /dev/sda   15.5GB
[3:0:0:0]	disk    ATA      HITACHI HTS72323 C50B  /dev/sdb    320GB
[4:0:0:0]	disk    ATA      Patriot Torch    02.6  /dev/sdx   60.0GB
[5:0:0:0]	disk    ATA      Samsung SSD 840  BB0Q  /dev/sdy    250GB
[6:0:0:0]	disk    ATA      Samsung SSD 840  BB0Q  /dev/sdz    250GB
[7:0:0:0]	disk    ATA      Samsung SSD 840  BB0Q  /dev/sdaa   250GB
[8:0:0:0]	disk    ATA      SPCC Solid State V2.7  /dev/sdab   240GB
[17:0:0:0]	disk    ATA      ST2000DM001-1CH1 CC24  /dev/sdc   2.00TB
[17:0:1:0]	disk    ATA      WL2000GSA6472E   1E.5  /dev/sdd   2.00TB
[17:0:2:0]	disk    ATA      WL2000GSA6472E   1KX0  /dev/sde   2.00TB
[17:0:3:0]	disk    ATA      SAMSUNG HD204UI  0001  /dev/sdf   2.00TB
[17:0:4:0]	disk    ATA      WL2000GSA6472E   1DH2  /dev/sdg   2.00TB
[17:0:5:0]	disk    ATA      ST2000DM001-1CH1 CC24  /dev/sdh   2.00TB
[17:0:6:0]	disk    ATA      ST32000646NS     G008  /dev/sdi   2.00TB
[17:0:7:0]	disk    ATA      ST32000644NS     SN12  /dev/sdj   2.00TB
[17:0:8:0]	disk    ATA      WL2000GSA6472E   1D02  /dev/sdk   2.00TB
[17:0:9:0]	disk    ATA      WL2000GSA6472E   NQ70  /dev/sdl   2.00TB
[17:0:10:0]	disk    ATA      WDC WD20EURS-63S AB51  /dev/sdm   2.00TB
[17:0:11:0]	disk    ATA      ST32000644NS     SN12  /dev/sdn   2.00TB
[17:0:12:0]	disk    ATA      WDC WD20EADS-00S 5G04  /dev/sdo   2.00TB
[17:0:13:0]	disk    ATA      WDC WD20EADS-00S 5G04  /dev/sdp   2.00TB
[17:0:14:0]	disk    ATA      ST32000644NS     GG15  /dev/sdq   2.00TB
[17:0:15:0]	disk    ATA      ST2000VN001-1T41 SC60  /dev/sdr   2.00TB
[17:0:16:0]	disk    ATA      ST32000644NS     GG15  /dev/sds   2.00TB
[17:0:17:0]	disk    ATA      WL2000GSA6472E   1D01  /dev/sdt   2.00TB
[17:0:18:0]	disk    ATA      SAMSUNG HD204UI  0001  /dev/sdu   2.00TB
[17:0:19:0]	disk    ATA      WDC WD10EACS-00D 1A01  /dev/sdv   1.00TB
[17:0:20:0]	disk    ATA      WDC WD20EARS-00M AB51  /dev/sdw   2.00TB


I can't seem to figure out why 1 of the Samsung EVO SSDs and the one KingDian 240 GB SSD are not showing up in unraid.

I've attached the full diagnostic file from Tools > Diagnostics

I would have thought I had bad drives, cables or such but if so they wouldn't show up in windows.

I'd greatly appreciate any suggestions, I can't think of or find anything obvious I may have over looked.

phoenix-diagnostics-20180819-1113.zip

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I'd try reseating the cabling to the drives.

6 minutes ago, snowmirage said:

I would have thought I had bad drives, cables or such but if so they wouldn't show up in windows

The one thing about Windows is that it doesn't particularly care about how many times it has to reset / reinitialize a drive if a problem occurs with it.  It'll just keep going and going until it works.  MS philosophy is that its better to keep trying (and failing) than to notify the user that something is wrong.

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I have tried reseating the cables and drives a few times still seeing the same results

Good point regarding windows, I started trying to setup a few other parts of the system including grabbing the Fix Common Problems plugin

That alerted me about some errors

 

Machine Check Events detected on your server

 

 

Looking through the logs (attached in first post but here's the .log file from that .zip) the only things jumping out at me are


Many of these "failed to IDENTIFY (I/O error " messages

 

Aug 19 11:07:01 phoenix kernel: ata10.00: qc timeout (cmd 0xec)
Aug 19 11:07:01 phoenix kernel: ata10.00: failed to IDENTIFY (I/O error, err_mask=0x4)
Aug 19 11:07:01 phoenix kernel: ata16.00: qc timeout (cmd 0xa1)
Aug 19 11:07:01 phoenix kernel: ata16.00: failed to IDENTIFY (I/O error, err_mask=0x4)
Aug 19 11:07:01 phoenix kernel: ata9.00: qc timeout (cmd 0xec)
Aug 19 11:07:01 phoenix kernel: ata16: SATA link up 1.5 Gbps (SStatus 113 SControl 300)
Aug 19 11:07:01 phoenix kernel: ata10: SATA link up 6.0 Gbps (SStatus 133 SControl 300)


Don't know what that means yet I'll try to keep searching but it looks like I'm not seeing that error for just the two drives that aren't showing up in unraid so that kinda leads me to believe its not directly related.

The 2nd thing I see is this Hardware Error 

 

Aug 19 11:07:01 phoenix kernel: x86: Booting SMP configuration:
Aug 19 11:07:01 phoenix kernel: .... node  #0, CPUs:        #1  #2  #3  #4  #5
Aug 19 11:07:01 phoenix kernel: .... node  #1, CPUs:    #6
Aug 19 11:07:01 phoenix kernel: mce: [Hardware Error]: Machine check events logged
Aug 19 11:07:01 phoenix kernel: mce: [Hardware Error]: CPU 6: Machine Check: 0 Bank 8: ea106d80008000b1
Aug 19 11:07:01 phoenix kernel: mce: [Hardware Error]: TSC 0 MISC 40000 
Aug 19 11:07:01 phoenix kernel: mce: [Hardware Error]: PROCESSOR 0:206c2 TIME 1534701952 SOCKET 1 APIC 20 microcode c
Aug 19 11:07:01 phoenix kernel:  #7  #8  #9 #10 #11
Aug 19 11:07:01 phoenix kernel: .... node  #0, CPUs:   #12 #13 #14 #15 #16 #17
Aug 19 11:07:01 phoenix kernel: .... node  #1, CPUs:   #18 #19 #20 #21 #22 #23


Don't know whats going on there either so the search continues ! :)

syslog.txt

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You have a hardware fault. It might be a faulty memory module or socket or it might be a bent pin on the relevant CPU socket. I'd  reseat or swap around DIMMs and run memtest first because it's easier than reseating a CPU.

 

I always make sure that SSDs are connected to motherboard SATA ports.

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