jginzkey Posted November 5, 2019 Share Posted November 5, 2019 (edited) I would appreciate some advice on the best course of action. My Parity Disk is accumulating errors on the Main page>Array Devices. But the smart is completed without error as well as the parity check finds 0 errors. Also the Raw read error rate = 0 Do I need to RMA the drive? as I believe it is still under warranty. What should I do? jarvis-diagnostics-20191106-0000.zip Edited November 6, 2019 by jginzkey Quote Link to comment
JonathanM Posted November 5, 2019 Share Posted November 5, 2019 34 minutes ago, jginzkey said: What should I do? Attach the diagnostics zip file to your next post. Links to external sites are not wanted. Quote Link to comment
jginzkey Posted November 6, 2019 Author Share Posted November 6, 2019 Sorry unzipped the file and wouldn't let me upload... wasn't thinking sorry. jarvis-diagnostics-20191106-0000.zip Quote Link to comment
Dissones4U Posted November 6, 2019 Share Posted November 6, 2019 (edited) The parity log definitely shows errors, I'm still learning to read these files and unfortunately I can't tell you how serious this might be but I did google it here maybe someone can add more to this for you. I've attached an image of the text file for the parity disk so that you can see where the error can be found within the file based on the position of the window slider. Edited November 6, 2019 by Dissones4U typo Quote Link to comment
jginzkey Posted November 6, 2019 Author Share Posted November 6, 2019 So RMA the Drive? Quote Link to comment
Dissones4U Posted November 6, 2019 Share Posted November 6, 2019 As I mentioned earlier I'm by no means an expert, but my gut feeling is yes, request the RMA. After googling "reported uncorrectable errors" I found a link to backblaze where I've gotten good information in the past. This backblaze article discusses the Big 5 smart data points. Then I found a second source here which seems to provide consensus regarding these data points. I'd suggest reading up on this error and then deciding how you want to proceed... Understanding smart attributes wiki Quote Link to comment
jginzkey Posted November 6, 2019 Author Share Posted November 6, 2019 I found the backblaze one prior to posting as well. Thank you so much for your help. Quote Link to comment
JorgeB Posted November 6, 2019 Share Posted November 6, 2019 It's a disk problem, you can also run one or more extended SMART tests and it will likely fail one sooner or later, since these type of errors can be intermittent. Quote Link to comment
jginzkey Posted November 6, 2019 Author Share Posted November 6, 2019 I ran an extended SMART test prior to posting and it came good like I said. Good to know those can be intermittent Quote Link to comment
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