vanik Posted November 10, 2019 Share Posted November 10, 2019 (edited) Hi all - I'm trying to dig through the system logs on this but they're a little over my head. I installed a SAS expander card (HP 24 Bay 3GB SAS Expander Card 487738-001 468405-002 w 2x 28" + 1x 33" Mini-SAS) and 2 8TB SAS drives (GST HE8 8TB SAS 12Gb/s Nearline HDD). Everything I had before the SAS card (4 x 2TB drives, 3 x 4TB drives) is recognized and working, but it can't seem to detect the new ones. I tried a few reboots, but nothing shows up in the unassigned devices. *Update:* It was the drive. It was toast. oracle-diagnostics-20191110-1957.zip Edited December 24, 2019 by vanik Quote Link to comment
vanik Posted November 13, 2019 Author Share Posted November 13, 2019 Anyone willing to help with this? 😕 Quote Link to comment
Vr2Io Posted November 13, 2019 Share Posted November 13, 2019 How about other existing drive under expander ? Quote Link to comment
vanik Posted November 13, 2019 Author Share Posted November 13, 2019 All the existing drives are there, it just can't see the new ones. Quote Link to comment
Vr2Io Posted November 13, 2019 Share Posted November 13, 2019 (edited) Try this, but I am not sure it ( 468406-B21 a.k.a. 487738-001 ) suitable for your expander or not, your one show firmware ver 1.0 https://serverfault.com/questions/631574/how-to-upgrade-the-firmware-of-hp-sas-expander-card-without-smart-array-controll Edited November 13, 2019 by Benson Quote Link to comment
JorgeB Posted November 13, 2019 Share Posted November 13, 2019 Are the disks detected if connected directly to the HBA? If not check the 3.3v line, some WD/HGST drives won't power up if there's 3.3v on the SAS/SATA plug, google "wd 3.3v pin" Quote Link to comment
Vr2Io Posted November 13, 2019 Share Posted November 13, 2019 Yes, forget that, check the 3.3v first. Quote Link to comment
vanik Posted November 14, 2019 Author Share Posted November 14, 2019 Ah, ok. Thanks for the response! I updated the firmware but that didn't work. By connecting directly to the HBA, do you mean bypassing the SAS card and going right to the motherboard's connection? And if it's a 3.3v, would the tape trick work? Quote Link to comment
JorgeB Posted November 14, 2019 Share Posted November 14, 2019 1 minute ago, vanik said: By connecting directly to the HBA, do you mean bypassing the SAS card and going right to the motherboard's connection? Bypassing the expander, in your case connecting to LSI onboard ports. 3 minutes ago, vanik said: And if it's a 3.3v, would the tape trick work? Yep Quote Link to comment
vanik Posted November 14, 2019 Author Share Posted November 14, 2019 Great! Thanks @johnnie.black!! Quote Link to comment
vanik Posted November 19, 2019 Author Share Posted November 19, 2019 I'm halfway there! I got one device to read fine, but the other one is kind of recognized but doesn't seem to be working right: Nov 18 21:30:59 oracle kernel: sd 7:0:4:0: [sdg] Spinning up disk... Nov 18 21:32:38 oracle kernel: sd 7:0:4:0: [sdg] Read Capacity(16) failed: Result: hostbyte=0x00 driverbyte=0x08 Nov 18 21:32:38 oracle kernel: sd 7:0:4:0: [sdg] Sense Key : 0x2 [current] [descriptor] Nov 18 21:32:38 oracle kernel: sd 7:0:4:0: [sdg] ASC=0x4 ASCQ=0x2 Nov 18 21:32:38 oracle kernel: sd 7:0:4:0: [sdg] Read Capacity(10) failed: Result: hostbyte=0x00 driverbyte=0x08 Nov 18 21:32:38 oracle kernel: sd 7:0:4:0: [sdg] Sense Key : 0x2 [current] [descriptor] Nov 18 21:32:38 oracle kernel: sd 7:0:4:0: [sdg] ASC=0x4 ASCQ=0x2 Nov 18 21:32:38 oracle kernel: sd 7:0:4:0: [sdg] 0 512-byte logical blocks: (0 B/0 B) Nov 18 21:32:38 oracle kernel: sd 7:0:4:0: [sdg] 0-byte physical blocks Nov 18 21:32:38 oracle kernel: sd 7:0:4:0: [sdg] Write Protect is off Nov 18 21:32:38 oracle kernel: sd 7:0:4:0: [sdg] Mode Sense: f7 00 10 08 Nov 18 21:32:38 oracle kernel: sd 7:0:4:0: [sdg] Write cache: enabled, read cache: enabled, supports DPO and FUA Nov 18 21:32:38 oracle kernel: sd 7:0:4:0: [sdg] Spinning up disk... Nov 18 21:34:19 oracle kernel: sd 7:0:4:0: [sdg] Read Capacity(16) failed: Result: hostbyte=0x00 driverbyte=0x08 Nov 18 21:34:19 oracle kernel: sd 7:0:4:0: [sdg] Sense Key : 0x2 [current] [descriptor] Nov 18 21:34:19 oracle kernel: sd 7:0:4:0: [sdg] ASC=0x4 ASCQ=0x2 Nov 18 21:34:19 oracle kernel: sd 7:0:4:0: [sdg] Read Capacity(10) failed: Result: hostbyte=0x00 driverbyte=0x08 Nov 18 21:34:19 oracle kernel: sd 7:0:4:0: [sdg] Sense Key : 0x2 [current] [descriptor] Nov 18 21:34:19 oracle kernel: sd 7:0:4:0: [sdg] ASC=0x4 ASCQ=0x2 Nov 18 21:34:19 oracle kernel: sd 7:0:4:0: [sdg] Attached SCSI disk Nov 18 21:36:28 oracle emhttpd: device /dev/sdg has size zero I bought a couple of molex to SATA power cables and I have both drives connected to the same sleeved power supply cable (if that matters) Quote Link to comment
JonathanM Posted November 19, 2019 Share Posted November 19, 2019 8 hours ago, vanik said: I bought a couple of molex to SATA power cables Google molex to sata fire and make sure the models you have are ok. 1 Quote Link to comment
JorgeB Posted November 19, 2019 Share Posted November 19, 2019 9 hours ago, vanik said: 'm halfway there! I got one device to read fine, but the other one is kind of recognized but doesn't seem to be working right: Assuming the devices are the same model try swapping cables/backplane slot between both, if the error stays with the disk that's likely the problem. Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.