unraid server crashes

[slasse]

Hello,

because my motherboard died i had to rebuild my unraid server.

it starts up without issues on the new hardware but after a short while it crashes (between 10 and 30minutes generally)

it does not matter if the array is started or not.

 

when i crashes i lose all connectivity and the console is frozen.

before the crash i can use the system normally so i edited the config to write syslog to my usb drive.

i added the syslog file, ran a diagnostic and also added some pictures i took from the screen when it had crashed.

 

from another thread regarding a ryzen build i found a setting to change in the bios which i did but it didn't help for me:
https://forums.unraid.net/topic/84707-ryzen-5-3600-build-freezes-daily/

i am running on a Ryzen 5 1600 AF 3,2 GHz

asrock B450 pro4

32gigs of Hyperx 2666 fury memory

 

unraid is on version 6.8.0

i saw there is a newer version but with the crashes i did not risk updating yet

 

does anybody have any idea what could be going on or what i can try to find the problem?

 

thanks in advance

Photos(1).zip tower-diagnostics-20200213-1459.zip tower-syslog-20200213-1358.zip

[JorgeB]

If that RAM is dual ranked 2666Mhz is overclock for Ryzen 1st gen. more info here:

https://forums.unraid.net/topic/46802-faq-for-unraid-v6/?do=findComment&comment=819173

 

[slasse]

thank you for the quick answer,

i think the ram is indeed dual ranked: P/N HX426C16FB3K2/32
however i think the processor is 2nd gen: P/N YD1600BBAFBOX

on the second drawing i see 2667 speed ram is supported if 2 of 2 slots are occupied
my motherboard has 4 slots and for 2 slots on a 4 slot motherboard i do not see 2667 being supported

so that means that my RAM/CPU combo is not compatible?

 

sorry, i am not that familiar with these things

[JorgeB]

2 minutes ago, slasse said:

2nd gen: P/N YD1600BBAFBOX

Second gen are 2xxx models.

[slasse]

mmm ok i really thought this was a second gen CPU

according to https://en.wikipedia.org/wiki/Ryzen it has zen+ architecture which i assumed was 2nd gen

 

but in the name it does say: Ryzen 5 1xxx (Pinnacle Ridge) 
very confusing to me 🙂

 

[JorgeB]

It's a refresh of 1st gen Ryzen, not 2nd gen CPU, first model number denotes the generation, they are on gen 3 now, models 3xxx.

[slasse]

ok, thanks for clarifying 

 

so it would be better for me to swap my memory for 2 sticks of dual rank 2400, correct?

i have it currently booted with just one stick installed and that seems to be better. still running after 40 minutes

 

i just bought the hardware yesterday so i will check with the store tomorrow.

thank you for your help

[Hoopster]

25 minutes ago, slasse said:

but in the name it does say: Ryzen 5 1xxx (Pinnacle Ridge) 
very confusing to me 🙂

 

And if you want more confusion from AMD the "2nd generation" APUs - CPUs with built-in graphics) such as Ryzen 2200G/2400G are really 1st-generation CPUs with added graphics.  Likewise the "3rd generation" APUs such as the 3200G/3400G are really 2nd generation CPUs with integrated graphics.

Edited February 13, 2020 by Hoopster

[JorgeB]

13 minutes ago, slasse said:

so it would be better for me to swap my memory for 2 sticks of dual rank 2400, correct?

You should be able to run the current DIMMs @ 2400Mhz

[slasse]

ah ok thanks, i will try that first then

[slasse]

ok so i set the RAM to 2400Mhz and it has been running fine since yesterday 

 

thanks for the help @johnnie.black

[JorgeB]

👍