Plex not working after upgrade

[tmel]

Upgraded from 6.8 to 6.82 and then 6.83 on a whim and plex no longer works. No other changes were made, just updated the OS and Docker Containers, cannot connect to the web gui now.

 

Logs and screen shot below, what do I do? Thanks

 

ErrorWarningSystemArrayLogin

setuser: user plex not found
*** Shutting down runit daemon (PID 16)...
*** Running /etc/my_init.post_shutdown.d/10_syslog-ng.shutdown...
Mar 12 01:27:22 Pickle-One syslog-ng[10]: syslog-ng shutting down; version='3.5.6'
Mar 12 01:27:22 Pickle-One syslog-ng[10]: EOF on control channel, closing connection;
*** Init system aborted.
*** Killing all processes...
*** Running /etc/my_init.d/00_regen_ssh_host_keys.sh...
*** Running /etc/my_init.d/10_syslog-ng.init...
Mar 12 01:27:30 Pickle-One syslog-ng[10]: syslog-ng starting up; version='3.5.6'
Mar 12 01:27:31 Pickle-One syslog-ng[10]: EOF on control channel, closing connection;
*** Running /etc/rc.local...
*** Booting runit daemon...
*** Runit started as PID 16
Mar 12 01:27:31 Pickle-One cron[21]: (CRON) INFO (pidfile fd = 3)
Mar 12 01:27:31 Pickle-One cron[21]: (CRON) INFO (Skipping @reboot jobs -- not system startup)
setuser: user plex not found
setuser: user plex not found
 

[trurl]

Go to Tools - Diagnostics and attach the complete diagnostics zip file to your NEXT post.

[tmel]

Thank you here it is.

pickle-one-diagnostics-20200311-1947.zip

[tmel]

I downgraded back to 6.8 and same problem, so thats where the diagnostics come from.

[trurl]

Those look OK, but I'm not entirely sure how to interpret your cache pool since they are small and different sizes. Do you have this configured in "single" mode?

 

https://forums.unraid.net/topic/46802-faq-for-unraid-v6/?do=findComment&comment=480421

 

Which plex docker are you using?

[tmel]

Sorry, I don't know what you mean. I had some old SSDs that I used as cache drives...I don't know what Plex Docker I am using, whatever is usually setup, I haven't done anything custom. I used community applications to install Plex.

Thank you

[JorgeB]

Because of this bug you cache pool isn't redundant, see instructions there to fix it.

[trurl]

9 hours ago, tmel said:

Sorry, I don't know what you mean. I had some old SSDs that I used as cache drives

The combination you have there should be OK since they are pairs of the same size, so you have a mirror and your reported total capacity is correct, 120G.

 

But as johnnie mentioned, your mirror wasn't setup correctly, so follow the instructions he linked.

5 hours ago, johnnie.black said:

Because of this bug you cache pool isn't redundant, see instructions there to fix it.

 

9 hours ago, tmel said:

I don't know what Plex Docker I am using, whatever is usually setup

There are at least 3 plex dockers commonly used now and another that was commonly used but shouldn't be used now.

 

Post your docker run command as explained in this very first link from the Docker FAQ (pinned near the top of the Docker Engine subforum):

 

https://forums.unraid.net/topic/57181-docker-faq/?tab=comments#comment-564345

 

 

 

[tmel]

Thank you both. I read the bug and ran the command...I restarted the Plex docker and it still doesn't work.....Should I just remove my cache pool? I don't really care about it. Is my issue cache pool related?

Thanks

 

root@Pickle-One:~# btrfs balance start -mconvert=raid1 /mnt/cache
Done, had to relocate 3 out of 32 chunks
root@Pickle-One:~# btrfs fi usage -T /mnt/cache
Overall:
    Device size:                 223.60GiB
    Device allocated:             62.06GiB
    Device unallocated:          161.54GiB
    Device missing:                  0.00B
    Used:                         48.17GiB
    Free (estimated):             85.82GiB      (min: 85.82GiB)
    Data ratio:                       2.00
    Metadata ratio:                   2.00
    Global reserve:               16.00MiB      (used: 0.00B)

             Data     Metadata  System              
Id Path      RAID1    RAID1     RAID1    Unallocated
-- --------- -------- --------- -------- -----------
 1 /dev/sdd1 29.00GiB   2.00GiB 32.00MiB    43.50GiB
 2 /dev/sdf1 29.00GiB   2.00GiB 32.00MiB    43.50GiB
 3 /dev/sdc1        -         -        -    37.27GiB
 4 /dev/sde1        -         -        -    37.27GiB
-- --------- -------- --------- -------- -----------
   Total     29.00GiB   2.00GiB 32.00MiB   161.54GiB
   Used      23.96GiB 131.00MiB 16.00KiB         

[JorgeB]

6 minutes ago, tmel said:

Is my issue cache pool related?

No, it was just at risk, I see no pool related errors.

[trurl]

14 minutes ago, tmel said:

I restarted the Plex docker and it still doesn't work

42 minutes ago, trurl said:

Post your docker run command

 

 

[tmel]

Here is the docker run command, thank you for your help.

 

Stopping container: PlexMediaServer

Successfully stopped container 'PlexMediaServer'

 

Removing container: PlexMediaServer

Successfully removed container 'PlexMediaServer'

 

Command:root@localhost:# /usr/local/emhttp/plugins/dynamix.docker.manager/scripts/docker run -d --name='PlexMediaServer' --net='host' --privileged=true -e TZ="America/Los_Angeles" -e HOST_OS="Unraid" -v '/mnt/user/media':'/mnt/user/media':'rw' -v '/mnt/user/appdata/PlexMediaServer':'/config':'rw' 'limetech/plex'

597634db22fa6726b8038c83815d4b3791fc5d2b00bb7df9920a80ac7e6c2422

The command finished successfully!

[trurl]

1 hour ago, tmel said:

'limetech/plex'

This is the docker I mentioned that was

3 hours ago, trurl said:

commonly used but shouldn't be used now

 

You might try this:

 

 

[tmel]

Thank you, I don't care about migrating or saving the app data. I will remove the old docker and redo with the official from Plex.

[tmel]

Plex is now working after the new docker image, thank you so much for the help!

[HIGHFLIII]

If this is the solution, how did you remove the old docker image to replace it with a new one?

[trurl]

3 hours ago, HIGHFLIII said:

If this is the solution, how did you remove the old docker image to replace it with a new one?

 

https://wiki.unraid.net/Manual/Docker_Management#Re-Create_the_Docker_image_file

 

https://wiki.unraid.net/Manual/Docker_Management#Re-Installing_Docker_Applications

[trurl]

3 hours ago, HIGHFLIII said:

If this is the solution, how did you remove the old docker image to replace it with a new one?

Possibly the user was simply talking about removing one plex container and installing a different one. And maybe that is what you are asking about. In which case, you are both using the word "image" incorrectly in this context.

 

You can click on the icon for each of your containers to get a menu of things to do, including "remove"