Tucubanito07

I have done two fresh install of the nextcloud app and in the logging page under settings, there are errors from the start. Here is a screenshot.

These are the permission i have for the following folders. root@Eleanor:~# ls -l /mnt/user/NextCloud/ total 12 drwxr-xr-x 1 nobody users 20 Mar 17 18:07 Tucubanito07/ drwxr-xr-x 1 nobody users 10 Mar 17 18:05 Tucubanito0720/ drwxr-xr-x 1 nobody users 100 Mar 17 18:10 appdata_oc9hp1kxyb5g/ drwxr-xr-x 1 nobody users 26 Mar 17 18:10 files_external/ -rw-r--r-- 1 nobody users 0 Mar 17 18:05 index.html -rw-r----- 1 nobody users 8272 Mar 17 18:08 nextcloud.log root@Eleanor:~# ls -l /mnt/user/appdata/ .DS_Store Zoneminder/ binhex-plexpass/ bitwarden/ nextcloud/ DarkStat/ ark-se/ binhex-radarr/ letsencrypt/ steamcmd/ NoIp/ binhex-delugevpn/ binhex-sonarr/ mariadb/ tautulli/ root@Eleanor:~# ls -l /mnt/user/appdata/ .DS_Store Zoneminder/ binhex-plexpass/ bitwarden/ nextcloud/ DarkStat/ ark-se/ binhex-radarr/ letsencrypt/ steamcmd/ NoIp/ binhex-delugevpn/ binhex-sonarr/ mariadb/ tautulli/ root@Eleanor:~# ls -l /mnt/user/appdata/nextcloud/ .cache/ .rnd keys/ log/ nginx/ php/ www/ root@Eleanor:~# ls -l /mnt/user/appdata/nextcloud/ total 0 drwxr-xr-x 1 nobody users 32 Mar 17 17:33 keys/ drwxr-xr-x 1 nobody users 16 Mar 17 17:33 log/ drwxrwxr-x 1 nobody users 40 Mar 17 17:33 nginx/ drwxr-xr-x 1 nobody users 44 Mar 17 17:33 php/ drwxrwxr-x 1 nobody users 38 Mar 17 17:33 www/ root@Eleanor:~# ls -l /mnt/user/appdata/nextcloud/www/ total 4 -rw-rw-r-- 1 nobody users 988 Mar 17 17:33 index.html drwxrwxr-x 1 nobody users 396 Mar 17 18:08 nextcloud/

I run this command "chown -R www-data:www-data html" and i get "chown: invalid user: ‘www-data:www-data’"

This is the other error i am getting as well. [cron] Error: Exception: Not installed at <<closure>> 0. /config/www/nextcloud/lib/base.php line 651 OC::checkInstalled() 1. /config/www/nextcloud/lib/base.php line 1089 OC::init() 2. /config/www/nextcloud/cron.php line 42 require_once("/config/www/nextcloud/lib/base.php") at 2020-03-17T22:05:00+00:00

I just did a fresh install and i get this error "OCP\Files\NotPermittedException: Could not create folder". @Kewjoe

It was worth a try. It said it was already decrypted and the photos now are 0kb. Well i guess all of those photos are lost. I did do a backup on this before i tried again and when i see the backup photos it keeps saying "it looks like we dont support this format" I even tried repair jpg and nothing. Do you have any suggestions on trying to fix the backup images? I do see they have data on them. Just cant open on any stock photo app.

@Kewjoe Hey wanted to asked to see if you knew why one of my users data was not encrypted. I try to open it with Notepad++ and it says is encrypted with the "HBEGIN:oc_encryption_module:OC_DEFAULT_MODULE:" ? Is there a way to decrypt the whole folder? I tried to run the command again just for that user and it said it wasent able to because it was not enabled.

Thank you.

Ok awesome. Do you happen to know the command to do that? Also, how do you guys remember all the commands.

Thats what i figured. I want to start fresh with everything. Ill just wipe all of the appdata for nextcloud and mariadb and re-create both. When i place the data back, do i create the user names in nextcloud web page and then move the files under their names correct. I just have to make sure that the encryption is not enabled before doing this. Dude you are awesome. Thank you so much for all your help. I will report back once everything is done so like that if anyone ever has to do this they can go through the thread and do the same.

You are the best. Thank you. The files were encypted with the above command. Now i have to wait till it finishes the decryption of the files. Once this is done. Do you know where are the files decrypted too? like a file location, or is it on that users files. If its under the user profile would i just do a move command to a share on my unraid server, then delete the whole dicker container for Nextcloud and MariaDB and start everything fresh, then once i create the users in Nexcloud again i can just move another move of the whole decrypted data into their username and restart the contained and the pictures would show up? Or is there a better way?

Would the command look like this? I would run this inside the Nextcloud docker exec correct? sudo -u abc php7 /config/www/nextcloud/occ Encryption:status and then sudo -u abc php7 /config/www/nextcloud/occ encryption:decrypt-all

Do you happen to know the location of the encryption keys? Maybe i can disable it for all the users and move those files somewhere on my server and do clean install for nextcloud. I was reading this below and i do not have the directory /var/www/nextcloud/ however, i do see under "\NextCloud\User Name\files_encryption\keys\files\Monday class project .docx\OC_DEFAULT_MODULE" Would i be able to use those keys? " For your convenience, encryption keys are stored in these locations: Individual user keys: /var/www/nextcloud/data/USER/files_encryption All other keys: /var/www/nextcloud/files_encryption"

I tried this already and it did not work for me because the files are encrypted with Nextcloud. Is there a way to decrypt the files and I can start over from scratch. I do agree is better to start over. Is there a way I can move all the files from each user out of Nextcloud?

@Kewjoe I ran this command trying to fix the avatar and i got a lot of errors. sudo -u abc php7 /config/www/nextcloud/occ files:scan-app-data Scanning AppData for files Exception during scan: opendir(/data/appdata_ocnsufkeq1x9/preview/702678): failed to open dir: No such file or directory #0 [internal function]: OCA\Files\Command\ScanAppData->exceptionErrorHandler(2, 'opendir(/data/a...', '/config/www/nex...', 127, Array) #1 /config/www/nextcloud/lib/private/Files/Storage/Local.php(127): opendir('/data/appdata_o...') #2 /config/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php(102): OC\Files\Storage\Local->opendir('appdata_ocnsufk...') #3 /config/www/nextcloud/lib/private/Files/Storage/Wrapper/Wrapper.php(102): OC\Files\Storage\Wrapper\Wrapper->opendir('appdata_ocnsufk...') #4 /config/www/nextcloud/lib/private/Files/Cache/Scanner.php(376): OC\Files\Storage\Wrapper\Wrapper->opendir('appdata_ocnsufk...') #5 /config/www/nextcloud/lib/private/Files/Cache/Scanner.php(427): OC\Files\Cache\Scanner->getNewChildren('appdata_ocnsufk...') #6 /config/www/nextcloud/lib/private/Files/Cache/Scanner.php(407): OC\Files\Cache\Scanner->handleChildren('appdata_ocnsufk...', true, 3, -1, true, 0) #7 /config/www/nextcloud/lib/private/Files/Cache/Scanner.php(410): OC\Files\Cache\Scanner->scanChildren('appdata_ocnsufk...', true, 3, -1, true) #8 /config/www/nextcloud/lib/private/Files/Cache/Scanner.php(410): OC\Files\Cache\Scanner->scanChildren('appdata_ocnsufk...', true, 3, 78, true) #9 /config/www/nextcloud/lib/private/Files/Cache/Scanner.php(339): OC\Files\Cache\Scanner->scanChildren('appdata_ocnsufk...', true, 3, 395213, true) #10 /config/www/nextcloud/lib/private/Files/Utils/Scanner.php(261): OC\Files\Cache\Scanner->scan('appdata_ocnsufk...', true, 3) #11 /config/www/nextcloud/apps/files/lib/Command/ScanAppData.php(118): OC\Files\Utils\Scanner->scan('/appdata_ocnsuf...') #12 /config/www/nextcloud/apps/files/lib/Command/ScanAppData.php(144): OCA\Files\Command\ScanAppData->scanFiles(Object(Symfony\Component\Console\Output\ConsoleOutput)) #13 /config/www/nextcloud/3rdparty/symfony/console/Command/Command.php(255): OCA\Files\Command\ScanAppData->execute(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #14 /config/www/nextcloud/core/Command/Base.php(168): Symfony\Component\Console\Command\Command->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #15 /config/www/nextcloud/3rdparty/symfony/console/Application.php(915): OC\Core\Command\Base->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #16 /config/www/nextcloud/3rdparty/symfony/console/Application.php(272): Symfony\Component\Console\Application->doRunCommand(Object(OCA\Files\Command\ScanAppData), Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #17 /config/www/nextcloud/3rdparty/symfony/console/Application.php(148): Symfony\Component\Console\Application->doRun(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #18 /config/www/nextcloud/lib/private/Console/Application.php(214): Symfony\Component\Console\Application->run(Object(Symfony\Component\Console\Input\ArgvInput), Object(Symfony\Component\Console\Output\ConsoleOutput)) #19 /config/www/nextcloud/console.php(99): OC\Console\Application->run() #20 /config/www/nextcloud/occ(11): require_once('/config/www/nex...') #21 {main} +---------+-------+--------------+ | Folders | Files | Elapsed time | +---------+-------+--------------+ | 97 | 193 | 00:01:32 | +---------+-------+--------------+

I log in with another users credential and their avatar does not come up and i keep getting this for all of my users? @Kewjoe filesize(): stat failed for /data/appdata_ocnsufkeq1x9/avatar/Ana_C/avatar.32.png at /config/www/nextcloud/lib/private/Files/Storage/Local.php#170

When you say encryption? Do you mean Server-side encryption? Can i just disable it and run the command? @Kewjoe

I tried that command and i got "Encryption is enabled. Aborted." @Kewjoe Also, thank you for all your help. Really appreciated. Also, do you know what the www-data directory is for? I believe is suppose to be in var/www and i dont see anything on that directory.

There is a preview folder but not all the pictures are on there. Is there a way to have it done again? Like is there a command I need to do?

Great. Now i have have encounter a picture problem. The photo comes up in the photo tab at the top of the browser. However, when i click the image, it says error loading? IMG_2852 but i can see it in the gallery. Just weird.

I fixed the issue @Kewjoe. If someone is having issues with the app store not coming up on your nextcloud under apps. Check to see if there is a appstore folder in you Nexcloud folder. Not in the appdata folder. I made a folder called apppstore in /mnt/user/Nextcloud/appdata_ocnsufkeq1x9 (your appdata folder name might be different) and the apps categories showed up again in nextcloud.

I was on the last version of next cloud before updating to the current one. I think 18.0.1.3 to 18.0.2. I have a lot of errors on some of the logs in nextcloud. When inside of nextcloud i don't see any of the logging any more either. I had a lot of app enabled and now i don't even have the TOTP and i had the preview cache as well and i don't have it anymore. Thanks @Kewjoe

Hello Kewjoe, Here is the screenshot. Thank you very much for the help.

I upgraded v ia command line and now i don't have any apps installed on my nextcloud server. Does anyone know where i can look to fix this? I have been searching online and cant find anything. I have tried some suggestions to increase the Fetcher timeout and still does not load. I had Mail app and is no longer there. I also had the TOTP app and now is not there. Please help.

Hey guys. Can someone help figure out why I am getting this error? “failed to open stream: No such file or directory at /config/www/nextcloud/lib/private/Files/Storage/Local.php#302” I have searched online and cannot find anything regarding this.