Only 6 of 9 installed Devices Detected

[DonNico]

Hello together!

 

I got this setup:

 

7x 4TB SATA HDD  6 onboad controller and one over second PCIE SATA Controller

1x 256GB SSD M.2 Onboard (Docker/VM)

1x 512GB SSD M.2 Onboard  (Cache)

 

2 4TB Drives are missing and the 256GB SSD for my Docker/Vm is missing too.

First i thougt with my trial license i can only use 6 drives - but now i purchased the plus license and still can't add the additional drives.

Can it be that unraid didn'd detect ma second sata controller?

 

 

[ChatNoir]

If I remember correctly, the trial key is unlimited.

Please share your diagnostics in your next post (tools / diagnostics).

[DonNico]

Hello!

 

Hmm OK here it is...

With the trial license, there was a message "too many drives..."

 

Thanks for your help

unraid-diagnostics-20210104-1851.zip

Edited January 4, 2021 by DonNico

[ChatNoir]

I think that it looks like initialization issues:

Jan  4 18:23:10 UNRAID kernel: ata9: SATA link up 6.0 Gbps (SStatus 133 SControl 300)
Jan  4 18:23:10 UNRAID kernel: ata9.15: Port Multiplier 1.2, 0x1b21:0x1092 r0, 3 ports, feat 0x5/0xf
Jan  4 18:23:10 UNRAID kernel: ata9.00: hard resetting link
Jan  4 18:23:10 UNRAID kernel: ata9.00: SATA link up 6.0 Gbps (SStatus 133 SControl 330)
Jan  4 18:23:10 UNRAID kernel: ata9.01: hard resetting link
Jan  4 18:23:10 UNRAID kernel: ata5: failed to resume link (SControl 0)
Jan  4 18:23:10 UNRAID kernel: ata5: SATA link down (SStatus 0 SControl 0)
Jan  4 18:23:10 UNRAID kernel: ata9.01: SATA link down (SStatus 0 SControl 330)
Jan  4 18:23:10 UNRAID kernel: ata9.02: hard resetting link
Jan  4 18:23:10 UNRAID kernel: ata9.02: SATA link down (SStatus 0 SControl 330)
Jan  4 18:23:10 UNRAID kernel: ata9.00: ATA-10: WDC WD40EFRX-68N32N0,      WD-WCC7K0PVVFVT, 82.00A82, max UDMA/133
Jan  4 18:23:10 UNRAID kernel: ata9.00: 7814037168 sectors, multi 16: LBA48 NCQ (depth 32), AA
Jan  4 18:23:10 UNRAID kernel: ata9.00: configured for UDMA/133
Jan  4 18:23:10 UNRAID kernel: ata9: EH complete
Jan  4 18:23:10 UNRAID kernel: ata6: failed to resume link (SControl 0)
Jan  4 18:23:10 UNRAID kernel: ata6: SATA link down (SStatus 0 SControl 0)

Also, I think that one of your SATA port is deactivated by the second M.2 as per your MB specifications.

Quote

*M2_2 and SATA3_3 share lanes. If either one of them is in use, the other one will be disabled.

 

Probably that JorgeB could dive deeper in your log and give your a more detailed feedback.

Edited January 4, 2021 by ChatNoir

[JorgeB]

M.2_2 in x4 mode disables two SATA ports, adjust BIOS or use the other M.2 socket.

 

Also avoid SATA port multipliers.

[DonNico]

Hello again!

 

so i took the second SSD out of the M.2 Slot and now i got 2 additional drives under unassigned devices!

I will buy a PCE to m.2 Adapter and put the second SSD on it.

In wich PCI 1x slot should i put the PCIE card, to avoid a second init error?

 

Many Thanks for the fast help!

 

Domenico

Edited January 4, 2021 by DonNico

[JorgeB]

There might be a BIOS option to limit the M.2_2 slot to x2, and the SATA ports should work then, check the manual, same for which PCIe slot to use if needed.

[Frank1940]

You might also want to consider the purchase of an LSI SATA (IT_MODE) card which would provide you with an additional eight SATA ports.   These cards are fairly inexpensive on E-bay. 

[DonNico]

Hello Frank!

 

Instead of the onboard controller?

Is that controller faster than the onboad one?

 

Domenico

[Frank1940]

As an addition to the onboard controller.  If you have four  (or six) onboard SATA ports available, you would have 12 (or14) SATA ports available wit the eight port LSI card.   

 

Data transfer speed is usually limited by the read/write speeds of the hard drive so put any additional SSD's on the MB ports.  (There are LSI cards with the speed to handle SSD's but they are much more expensive.)