Not possible to update key to new usb drive

[silver99]

Hello,

 

my usb drived died and it is not possible for me to change the license.

When i try the process described in this tutorial: https://wiki.unraid.net/Manual/Changing_The_Flash_Device

It just says "Error: {"message":"Request failed with status code 403","data":"Oh noes! something doesn't seem right here"}".

Any idea why this is happening?

 

 

[trurl]

Does your server have the correct date and time?

[silver99]

7 minutes ago, trurl said:

Does your server have the correct date and time?

I think so. 

Parity: Last check incomplete on Wed 08 Mar 2023 08:08:48 AM PST (today)

 

Edit: I changed now to the matching timezone but still it does not work.

Edited March 8, 2023 by silver99

[trurl]

What does the Troubleshoot link suggest?

[silver99]

When clicking on that it opens a window for a support ticket.

 

"Troubleshooting

Posting to our community forums can often times be quicker. It also helps future users that may experience the same issue(s) you are receiving as any potential solution will be publically available."

[AndrewZ]

You should check your email  

[silver99]

Thank you very much for the quick response 😀

[silver99]

5 minutes ago, AndrewZ said:

You should check your email  

The license ist working now. But when i want to register the server to my servers i still get the same error: "Error: {"message":"Request failed with status code 403","data":"Oh noes! something doesn't seem right here"}"

[Squid]

Have you tried uninstalling and reinstalling MyServers plugin?

[silver99]

Yes, did it now a second time ab still getting the 403 error.