Running a parity check and the parity drive has some errors. Should I be worried?

[urbanracer34]

Decided to start a parity check and my Parity Drive has 28 errors holding steady. 

 

Should I be worried? 

 

Diagnostics attached. Parity check is still in progress.

 

 gibson-diagnostics-20230402-1322.zip

[Kilrah]

Have you had unsafe shutdowns lately?

[urbanracer34]

1 minute ago, Kilrah said:

Have you had unsafe shutdowns lately?

 

None at all. I have a UPS. 

Edited April 2, 2023 by urbanracer34

[Frank1940]

@Kilrah, look a the SMART report on his parity disk.  It is showing a problem that has occur quite recently.  I am not expert at figuring out if this error is a problem or not but I would probably replace the disk and figure out later what to do about it.  I will ping @JorgeB to see if he would comment. 

Edited April 2, 2023 by Frank1940

[Frank1940]

2 hours ago, urbanracer34 said:

Should I be worried?  ..... <snip> ..... Parity check is still in progress.

 

 

Let the parity check continue at this point unless someone has a good reason for stopping it.   

Edited April 2, 2023 by Frank1940

[urbanracer34]

2 minutes ago, Frank1940 said:

 

Let the parity check continue at this point unless someone has a good reason for stopping it.   

 

Will do! 

[JorgeB]

It's logged as a disk problem, but these type of errors can be intermittent, you can run an extended SMART test, if it fails or if it passes and you get more read errors in the near future replace the disk.

[urbanracer34]

6 hours ago, JorgeB said:

It's logged as a disk problem, but these type of errors can be intermittent, you can run an extended SMART test, if it fails or if it passes and you get more read errors in the near future replace the disk.

 

OK! Thanks for the info.

 

Here's the diagnostics post-check. 

gibson-diagnostics-20230403-1011.zip

[Frank1940]

Any errors found in the parity check?  (There was no change in the error log in SMART report for the parity drive during the 21 hours it took to complete the check...)

 

[urbanracer34]

23 minutes ago, Frank1940 said:

Any errors found in the parity check?  (There was no change in the error log in SMART report for the parity drive during the 21 hours it took to complete the check...)

 

 

No errors were found during the parity check, but the errors I'm talking about were counted on the array DURING the parity check. I hope I'm making sense. 

[JorgeB]

7 hours ago, JorgeB said:

you can run an extended SMART test

 

[urbanracer34]

Running an extended SMART test right now. How long does one take to run? 

Edited April 3, 2023 by urbanracer34
ask

[JorgeB]

It's about 2H per TB.

[urbanracer34]

OK. The SMART test is 70%. 

 

I only have the information on the unraid UI to find the serial number. Every serial number I try to find for warranty says it's invalid or no results. It's a Western digital drive. I heard the command "hdparm -I /dev/sdc" would help but it did not. Is there a command I can run from the terminal to somehow extract it? 

 

The store that I bought the drives from no longer exists. 

Edited April 4, 2023 by urbanracer34

[Frank1940]

2 hours ago, urbanracer34 said:

 

I only have the information on the unraid UI to find the serial number. Every serial number I try to find for warranty says it's invalid or no results. It's a Western digital drive.

 

A lot of Hard Drives are sold on the 'Gray Market' which means that the US representative of the manufacturer will not honor the manufacturer's warranty.  (The price for these drives is often substantially lower because there will be no warranty costs.)

[urbanracer34]

5 minutes ago, Frank1940 said:

 

A lot of Hard Drives are sold on the 'Gray Market' which means that the US representative of the manufacturer will not honor the manufacturer's warranty.  (The price for these drives is often substantially lower because there will be no warranty costs.)

 

I got these from a reputable shop as far as I know. They were local to my area of town. 

[Frank1940]

19 minutes ago, urbanracer34 said:

 

I got these from a reputable shop as far as I know. They were local to my area of town. 

Two things. (1)  If the shop built computers, they may have purchased them as OEM drives and with OEM drives, the customer's warranty is only through the OEM.  (2) The store could have have purchased OEM drives and intended to handle warranty issues on their own (and/or with their own Dime). 

[urbanracer34]

 

Extended SMART TEST "Completed without error"

 

Am I out of the woods yet? 

[JorgeB]

You're OK for now, keep monitoring, any more similar errors in the near future and you might want to replace it.

[urbanracer34]

7 hours ago, JorgeB said:

You're OK for now, keep monitoring, any more similar errors in the near future and you might want to replace it.

Thanks. 

 

How do I tell the notifications my server sends to me to say array pass instead of fail because of the read errors?

[JorgeB]

Reboot.

[urbanracer34]

On 4/3/2023 at 8:39 PM, Frank1940 said:

Two things. (1)  If the shop built computers, they may have purchased them as OEM drives and with OEM drives, the customer's warranty is only through the OEM.  (2) The store could have have purchased OEM drives and intended to handle warranty issues on their own (and/or with their own Dime). 

 

I may have figured this part out: The tool for warranty check is under maintenance right now. https://support-en.wd.com/app/systemmaintenance Maybe that is why my drives kept coming back with no records? 

[urbanracer34]

FYI there has been some movement on this

 

WD finally allowed users to check drive warranties. All the WD drives in my server are out of warranty.

 

I did a parity check and the parity drive had zero errors come up this time.