My server freezes

[Danuel]

Hi, i just change my motherboard+ram+cpu from my windows machine

 

problem that i have is that my server freezes and i don't know why

i am not able to find any logs

 

MOtherBoard:  MSI B350 PC MATE

CPU: AMD Ryzen 5 1500X

RAM : 16GB

 

 

 

any solution much appreciated

[philliphartmanjr]

Probably be a good idea to check your ram with mem test 86

as a first step

[Danuel]

should be any problems wit RAM since i never had any problem with windows, i enabled syslog on cache to see if i can see something

[philliphartmanjr]

2 minutes ago, Danuel said:

should be any problems wit RAM since i never had any problem with windows, i enabled syslog on cache to see if i can see something

Not having an issue with windows is not a good indicator of your Ram not having any errors. Windows runs off of a drive but in Unraid it offloads the OS from flash to ram and then runs solely off of RAM. It only takes 1 bit on your Ram to be wrong to start having issues. Personally the only other thing I have experienced other than a bad ram vector In misconfigured network settings, whither it be Unraid's network settings, your router, or docker container.

[itimpi]

@Danuel It might help if you posted your system's diagnostics zip file so we can see more about your setup.

[Danuel]

i will if this will happen again @itimpi, i have enabled logs to be on cache and i will post if happens again

[JonathanM]

Have you already gone through the AMD checklist of things to look for like idle settings and disabling XMP?

[JorgeB]

https://forums.unraid.net/topic/46802-faq-for-unraid-v6/?do=findComment&comment=819173

 

[Danuel]

here are the logs, server gone down again

unraid logs.txt

[JorgeB]

Nothing relevant that I can see, this you check the link above?

[Danuel]

@JorgeB just made a bios update and set the Power Supply Idle Control to  typical current idle, now i will wait and see and XMP was disabled

 

can be something from PSU ? meaning that is not enough W ? 

Edited April 15, 2023 by Danuel

[JorgeB]

It can be, first see if the BIOS changes help.

[Danuel]

Hi,

i thought to come with a update regarding my posting.

i can confirm that server is looking stable, no freeze in past 48 hours

Edited April 18, 2023 by Danuel

[Danuel]

a update regarding my server after updated to 6.12.0

 

server froze after 3-4 day of running

 

here are logs

syslog-10.10.10.6.log

[JorgeB]

Unfortunately there's nothing relevant logged, assuming you already did the Ryzen tweaks this usually points to a hardware issue, one thing you can try is to boot the server in safe mode with all docker/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one.

[Danuel]

1 hour ago, JorgeB said:

Unfortunately there's nothing relevant logged, assuming you already did the Ryzen tweaks this usually points to a hardware issue, one thing you can try is to boot the server in safe mode with all docker/VMs disabled, let it run as a basic NAS for a few days, if it still crashes it's likely a hardware problem, if it doesn't start turning on the other services one by one.

 can HDD temp influence a crash early my HDD were 46c and around 10 am server froze

[JorgeB]

I would say very unlikely.