[6.12.4] Cannot Access WebGui, but SSH Access is Successful

[mercury3000]

Hello,

I'm experiencing an issue with my Unraid server. While I can successfully connect via SSH, I'm unable to access the WebGui. Here are some details that might assist in understanding and troubleshooting the issue:

 

Unraid Version: 6.12.4

Steps Already Tried:

• Server reboot with safe mode
• I validated the server config (/etc/nginx/conf.d/servers.conf) 

  [...]
  server {
      listen 192.168.1.145:8880 default_server; # br0
      #
      location ~ /wsproxy/8880/ { return 403; }
      include /etc/nginx/conf.d/locations.conf;
  }

• By SSH, I deactivated the Docker containers. When they were Activated, I was able to see that they were working well, but the login screen of Unraid was still unreachable. 
• I found out that NGINX isn't working and whenever I try "/etc/rc.d/rc.nginx reload" or  "/etc/rc.d/rc.nginx restart", the status always shows: "NGINX IS NOT RUNNING"
• I also made sure, the GO file is the one from the 6.12.4 version, untouched.

 

Would anyone have insights into what might be causing this issue or how I might resolve it? I'm ready to provide any additional information if needed.

 

Thank you very much for your assistance.

[trurl]

Attach Diagnostics to your NEXT post in this thread 

[mercury3000]

Sorry about that.

barad-dur-diagnostics-20230913-1649.zip

[ljm42]

3 hours ago, mercury3000 said:

I found out that NGINX isn't working and whenever I try "/etc/rc.d/rc.nginx reload" or  "/etc/rc.d/rc.nginx restart", the status always shows: "NGINX IS NOT RUNNING"

 

Using SSH or a keyboard/monitor plugged directly into the server, please type these two commands to be sure nginx is fully stopped:

/etc/rc.d/rc.nginx stop
ps -ef | grep "nginx" | grep -v "grep"

If that second command returns anything at all type these two commands:

/etc/rc.d/rc.nginx term
ps -ef | grep "nginx" | grep -v "grep"

Now that second command should not return anything.

 

Then type:

/etc/rc.d/rc.nginx start

and copy/paste everything back here so I can see what happened.
 

Then try accessing the webgui via this url;

  http://192.168.1.145:8880

If it fails, what error message do you get?

[mercury3000]

Hello @ljm42 
I tried both, but each time I get a error trying to reach the webgui.
 

 

ERR_CONNECTION_REFUSED

I also made sure to empty the cache before trying.

[ljm42]

Oh I see the issue. Edit config/ident.cfg on the flash drive. Find this line:

PORTSSL="88443"

88443 is too big, change that to a number between 1000 and 64000

 

Then run

/etc/rc.d/rc.nginx start

 

[mercury3000]

Wow, thanks! 

I changed the config directly from the flash drive so restarting the whole thing fixed the issue after changing the port.