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Unable to install plugin after reflashing USB with backup.

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So, something odd happened last night and my server crashed and would not reboot. It would not recognize the boot USB. So, I reflashed it and it worked. However, it did not have the Connect plugin and when I tried to install it, it seemed to download it but it didn't seem to install it. No error message pops up telling me something happened. Please help!

eeyore-diagnostics-20231114-0848.zip

Solved by ljm42

  • Community Expert

Don't see any errors, try again after a reboot

  • Author

Okay, So this is what pops up in the plugin install window (emphasis mine):
plugin: installing: dynamix.unraid.net.plg Executing hook script: pre_plugin_checks plugin: downloading: dynamix.unraid.net.plg ... done Executing hook script: pre_plugin_checks Installing dynamix.unraid.net.plg 2023.09.08.0637 with Unraid API 3.2.3 Checking DNS... ⚠️ Do not close this window yet plugin: downloading: unraid-api-3.2.3.tgz ... done plugin: bad file SHA256: /boot/config/plugins/dynamix.my.servers/unraid-api.tgz Executing hook script: post_plugin_checks

  • Community Expert
4 minutes ago, Mantene said:

bad file SHA256

Try deleting the folder /boot/config/plugins/dynamix.my.servers/ and installing again.

  • Author

Same result:

plugin: installing: dynamix.unraid.net.plg Executing hook script: pre_plugin_checks plugin: downloading: dynamix.unraid.net.plg ... done Executing hook script: pre_plugin_checks Installing dynamix.unraid.net.plg 2023.09.08.0637 with Unraid API 3.2.3 Checking DNS... ⚠️ Do not close this window yet plugin: downloading: dynamix.unraid.net-2023.09.08.0637.txz ... done plugin: downloading: unraid-api-3.2.3.tgz ... done plugin: bad file SHA256: /boot/config/plugins/dynamix.my.servers/unraid-api.tgz Executing hook script: post_plugin_checks

2 hours ago, Mantene said:

Okay, So this is what pops up in the plugin install window (emphasis mine):
plugin: installing: dynamix.unraid.net.plg Executing hook script: pre_plugin_checks plugin: downloading: dynamix.unraid.net.plg ... done Executing hook script: pre_plugin_checks Installing dynamix.unraid.net.plg 2023.09.08.0637 with Unraid API 3.2.3 Checking DNS... ⚠️ Do not close this window yet plugin: downloading: unraid-api-3.2.3.tgz ... done plugin: bad file SHA256: /boot/config/plugins/dynamix.my.servers/unraid-api.tgz Executing hook script: post_plugin_checks

Same Issue here. Anyone any idea?

Edited by MrForis

I'm in the Same boat, unraid needed a USB replacement when I replaced the USB Key I can no longer update the my servers plugin i get the following error. 

 

plugin: bad file SHA256: /boot/config/plugins/dynamix.my.servers/unraid-api.tgz

I just restored via USB backup and now i'm getting the same error when trying to install this plugin: plugin: bad file SHA256: /boot/config/plugins/dynamix.my.servers/unraid-api.tgz

I'm getting the same issue as well, had to format and reflash Unraid onto my USB and now Connect will not install despite the plugin install screen not showing any errors.

Same here I am afraid: bad file SHA256: /boot/config/plugins/dynamix.my.servers/unraid-api.tgz

well, same here !!

After a reboot and trying the above suggestion of deleting the "/boot/config/plugins/dynamix.my.servers/" folder and another server reboot, I now too have the sha256 error.

Edited by unadorned-constructionist8189

Same here, I get the same exact error.  I don't know if it is related - but I also cannot replace my registration key either.  It keeps looping from the pop-up to the finish button.

I got the same problem after restoring USB stick

same issue but off first time install

Screenshot 2023-11-14 231058.png

  • Author

Glad to know I am not the only one. 

same here :( 

  • Solution

This is really odd... Digital Ocean (our CDN) is sending the wrong file when the plugin installer tries to download it. The good news is that the SHA256 mismatch detects the wrong file and refuses to install it.

 

We are investigating, in the meantime you can manually download the file by opening a web terminal and running these commands one at a time:

mkdir -p /boot/config/plugins/dynamix.my.servers
wget -O /boot/config/plugins/dynamix.my.servers/unraid-api.tgz https://unraid-dl.sfo2.cdn.digitaloceanspaces.com/unraid-api/unraid-api-3.2.3.tgz

Once that is done, you will be able to install the current Connect plugin (dated 2023.09.08.0637)

8 minutes ago, ljm42 said:

This is really odd... Digital Ocean (our CDN) is sending the wrong file when the plugin installer tries to download it. The good news is that the SHA256 mismatch detects the wrong file and refuses to install it.

 

We are investigating, in the meantime you can manually download the file by opening a web terminal and running these commands one at a time:

mkdir -p /boot/config/plugins/dynamix.my.servers
wget -O /boot/config/plugins/dynamix.my.servers/unraid-api.tgz https://unraid-dl.sfo2.cdn.digitaloceanspaces.com/unraid-api/unraid-api-3.2.3.tgz

Once that is done, you will be able to install the current Connect plugin (dated 2023.09.08.0637)

Thank you for the workaround. I was able to install and login to reply here now.

  • Author

Thank you, @ljm42  that appears to work!

  • Community Expert

This is resolved. Thanks for bringing it to our attention! Please try re-installing Connect now if you were having issues. 

 

The issue was related to a header set on our CDN that was allowing the TGZ file to be further compressed, which changed the shasum. 

9 hours ago, ljm42 said:

This is really odd... Digital Ocean (our CDN) is sending the wrong file when the plugin installer tries to download it. The good news is that the SHA256 mismatch detects the wrong file and refuses to install it.

 

We are investigating, in the meantime you can manually download the file by opening a web terminal and running these commands one at a time:

mkdir -p /boot/config/plugins/dynamix.my.servers
wget -O /boot/config/plugins/dynamix.my.servers/unraid-api.tgz https://unraid-dl.sfo2.cdn.digitaloceanspaces.com/unraid-api/unraid-api-3.2.3.tgz

Once that is done, you will be able to install the current Connect plugin (dated 2023.09.08.0637)

THANK YOU 😃

I'm getting this error:

"

wget -O /boot/config/plugins/dynamix.my.servers/unraid-api.tgz https://unraid-dl.sfo2.cdn.digitaloceanspaces.com/unraid-api/unraid-api-3.2.3.tgz
--2023-11-18 18:04:33-- https://unraid-dl.sfo2.cdn.digitaloceanspaces.com/unraid-api/unraid-api-3.2.3.tgz
Resolving unraid-dl.sfo2.cdn.digitaloceanspaces.com (unraid-dl.sfo2.cdn.digitaloceanspaces.com)... 104.18.33.184, 172.64.154.72, 2606:4700:4400::ac40:9a48, ...
Connecting to unraid-dl.sfo2.cdn.digitaloceanspaces.com (unraid-dl.sfo2.cdn.digitaloceanspaces.com)|104.18.33.184|:443... connected.
HTTP request sent, awaiting response... 200 OK
Cookie coming from unraid-dl.sfo2.cdn.digitaloceanspaces.com attempted to set domain to digitaloceanspaces.com
Length: unspecified [text/plain]
Saving to: ‘/boot/config/plugins/dynamix.my.servers/unraid-api.tgz’

/boot/config/plugin     [           <=>      ]  13.40M  6.50MB/s    in 2.1s

2023-11-18 18:04:35 (6.50 MB/s) - Read error at byte 14054569 (Success).Retrying.

--2023-11-18 18:04:36--  (try: 2) https://unraid-dl.sfo2.cdn.digitaloceanspaces.com/unraid-api/unraid-api-3.2.3.tgz
Connecting to unraid-dl.sfo2.cdn.digitaloceanspaces.com (unraid-dl.sfo2.cdn.digitaloceanspaces.com)|104.18.33.184|:443... connected.
HTTP request sent, awaiting response... 502 Bad Gateway
2023-11-18 18:04:37 ERROR 502: Bad Gateway.
"

Previously I had connect installed, but couldn't login.

Stuck at 

image.png.e373abd35ae57f6e77154b64fe8f8118.png

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