Unraid working fine then error connection refused

[wizkid941]

Hey all,

 

hoping someone can help, server has been working fine but now I'm unable to connect to the gui at all as i get error connection refused. All that I think might be related is that I was trying to connect to unraid connect last night and couldn't because the usb was blacklisted.

 

I have a new key ready to go but obviously I cant access the gui to update it. I also don't have ssh or telnet etc enabled, I have cleared the network config from the usb, put a new install on a replacement usb, cleared my port forwarding, tried safe mode and it even shows the ip when I connect a monitor like normal yet it wont connect.

 

I'm not smart enough in all honestly to figure it out, hopefully one of you genius's can help!? ive attached the syslog from the usb if that helps?

 

thanks

syslog

[JorgeB]

Please post the complete diagnostics.

[wizkid941]

Here are the attached diagnostics, I have one from 1am this morning I've provided just in case as I don't know where it came from.

 

thanks

zeus-diagnostics-20240326-0103.zip zeus-diagnostics-20240326-1804.zip

[JorgeB]

I'm not seeing anything obvious, try booting in safe mode, if the same it could be a /config problem, you can try redoing the flash drive, backup the current one first and then redo it and just restore the bare minimum, like the key, super.dat and the pools folder for the assignments, also copy the docker user templates folder, if all works you can then reconfigure the server or try restoring a few config files at a time from the backup to see if you can find the culprit.

[wizkid941]

Hey so the server is up but obviously ill have to redo my apps etc right? I cant currently start the server as there is now a key mismatch, I thought I transferred the key correctly but maybe not. All hard drives are there and in correct locations etc.

 

I tried to use the key i was provided at the start of the month when my usb stick died but I didn't need it in the end because the drive was okay. I tried to use that key now but its not working.

 

thanks!

Edited March 26 by wizkid941

[trurl]

You should try with the same flash drive unless it couldn't be reformatted. Then you wouldn't need to transfer license.

 

And if you have all of your config folder backed up then you might not have to redo anything. Just need to see if it boots then try to copy config back.

[wizkid941]

ah yea that might be a good idea, ill try that now, i should have it backed up.

 

[wizkid941]

Tried as suggested my Trurl but the original usb is blacklisted so that's now not going to work work

Edited March 26 by wizkid941

[trurl]

https://docs.unraid.net/unraid-os/manual/changing-the-flash-device/

[wizkid941]

Doesn't matter what way I try it it fails to either replace the key or recover it, the current usb was blacklisted before all this happened as I noticed it last night whilst trying to connect to unraid connect. I have also emailed support. 

 

Its all a bit confusing because at the start of the month the usb failed so I changed it etc, I ended up getting confused with what one was which as all my unraid usbs are exactly the same. Then the server was fine though so I just left it, It was only last night that I had this problem with it refusing to connect and then remembered the old usb was blacklisted etc.

 

Hopefully support can help even though I've had more than two keys this year unfortunately. Defo need to get ssh and/or telnet set up but that's its own problem lol.

 

I appreciate the help though guys.

Thanks

Edited March 26 by wizkid941

[wizkid941]

hey so support have replaced the key and the usb is now working correctly, however all my dockers/app etc are missing. What do I need to transfer to get those dockers and plugins etc back? 

 

Thanks again!

[trurl]

Assuming this is a new flash drive with a new key file, then copy config folder from your flash backup except for the old key file.

[wizkid941]

Okay thanks, can you dumb it down for me as I seem to mess even that up. There is also seems to be .pluskey .basickey etc on my previous usb. I don't have another "backup" available, so I transfer everything in config other than those right? 

 

There also seems to be a new issue, if I try to log in on my normal browser that has been working with root the password is correct but it will just refresh the page but not load me in, if I use edge its fine. Is that a browser issue? 

 

thanks

Edited March 28 by wizkid941

[trurl]

51 minutes ago, wizkid941 said:

transfer everything in config other than those right?

right

 

51 minutes ago, wizkid941 said:

if I use edge its fine

Do you have adblocker or anything else that might interfere?

[wizkid941]

This has been fixed now, thanks for the help!. I do need to do another post though as the server seems very slow at the moment for some reason.

Edited April 2 by wizkid941