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Moved Drives to new box - Doesnt Support 4tb drives? [SOLVED]


pickthenimp

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Hello, been troubleshooting an ongoing issue and I finally got my hands on some beefier hardware to test with.  I moved over all the drives and I was told the Partiy drive is "Wrong" upon boot.  It's looking for a 4tb and its only coming up as 2.2TB.  I have some 3tbs that are showing up fine so I'm wondering if 3TB is the max drive size or I am missing something else obvious.  Diagnostics attached.  Any help would be greatly appreciated.

 

rU4jPD3.png

 

 

nas-diagnostics-20150927-1117.zip

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Your motherboard has 2 controllers -- one supports 6 drives, the other 4.

 

Most likely one of those does not support drive > 2TB.    There's no limit at 3TB ... if a controller supports 3TB drives, it will support 4TB, 6TB, 8TB, etc. with no problem.

 

Look carefully and see where the 3TB drives are plugged in ... and move your 4TB parity drive to the same controller.

 

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Also might look for access to the controller BIOS, and check that it set to pass-through as JBOD.

 

PS. Google brings up a ton of stuff for that model number. If you can track down your specific revision, it might help filter for valid results. For example one article from 2009 claims it can't create a RAID volume larger than 2TB. Odd but may be relevant.

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Your motherboard has 2 controllers -- one supports 6 drives, the other 4.

 

Most likely one of those does not support drive > 2TB.    There's no limit at 3TB ... if a controller supports 3TB drives, it will support 4TB, 6TB, 8TB, etc. with no problem.

 

Look carefully and see where the 3TB drives are plugged in ... and move your 4TB parity drive to the same controller.

 

Thanks garycase! I hooked it up to a different sata port and it registered as 4TB (must have been a different controller)  Appreciate all other other responses as well.

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  • 2 years later...

I'm having the same issue but I don't know if my motherboard has two controllers and if so how do I change it?

 

 the server I got was a dell r710

 

it has an HBA Dell PowerEdge E2K-UCP-61-B  so I didn't know if the HBA could be the issue and I should just get a LSI raid carded flashed to it mode 

System Overview  
unRAID system: unRAID server Trial, version 6.4.1
Model: Custom
Motherboard: Dell Inc. - 00W9X3
Processor: Intel® Xeon® CPU E5530 @ 2.40GHz
HVM: Disabled
IOMMU: Disabled
Cache: Not Specified = 128 kB (max. capacity 128 kB)
Memory:

12 GB (max. installable capacity 288 GB)

 

BIOS Information  
Vendor: Dell Inc.
Version: 6.4.0
Release Date: 07/23/2013
Address: 0xF0000
Runtime Size: 64 kB
ROM Size: 4096 kB
Characteristics: ISA is supported
  PCI is supported
  PNP is supported
  BIOS is upgradeable
  BIOS shadowing is allowed
  Boot from CD is supported
  Selectable boot is supported
  EDD is supported
  Japanese floppy for Toshiba 1.2 MB is supported (int 13h)
  5.25"/360 kB floppy services are supported (int 13h)
  5.25"/1.2 MB floppy services are supported (int 13h)
  3.5"/720 kB floppy services are supported (int 13h)
  8042 keyboard services are supported (int 9h)
  Serial services are supported (int 14h)
  CGA/mono video services are supported (int 10h)
  ACPI is supported
  USB legacy is supported
  BIOS boot specification is supported
  Function key-initiated network boot is supported
  Targeted content distribution is supported
BIOS Revision: 6.4
Base Board Information  
Manufacturer: Dell Inc.
Product Name: 00W9X3
Version: A01
Serial Number: ..CN1374098T04PN.
Asset Tag: Not Specified

 

 

 

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