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Server Can't be Reached - Registration Page?

joefig44

By joefig44
in General Support

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joefig44 Rookie

joefig44

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My unread 6.x server just stopped working suddenly - can't reach it via browser typing it's IP address, even though it is on the network according to dowry router list of IPs - resolves DNS.

 

The only time I can get the unpaid web gui on a browser is fresh after a reboot of my Mac laptop I can go to safari (only - not chrome) and when I punch in the ip address of the unraid server it comes up the first time with the unpaid registration page stating my 30 day trial is over.

 

Now, I wasn't on a trial - been running an unpaid server license for years - think I may have a lifetime registration key even.

 

The only other thing I'd add is whether I then either click on "Get Trial Key" or on "Purchase Key", the pop up window that comes up titled either of those is blank in the browser and never populates with anything.

Lastly, I had the url from the last time I requested my registration key and pasted it into the "Install Key" are on the bottom of that page and it is same effect, pop up window stays blank.

 

 

Any ideas?

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Frank1940 Veteran

Frank1940

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Shut the server down.  (Try a  quick push on the power switch to see if it will shutdown cleanly).   Pull the Flash Drive out and insert into another computer and run a chkdsk on it.  If no errors are found, put it back in the server (having attached a monitor and keyboard to it)  and reboot.  Now log into the server and and type     diagnostics     on the command line.  That will write the diagnostics file (zipped) to the   logs   folder/Directory on the flash drive.  Upload that entire file with your next post.

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joefig44 Rookie

joefig44

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Thanks, I tried this just now and chkdsk was fine.

 

Then once booted again with monitor/keyboard it POSTS ok, but then when it tries to initialize the Marvell 88SE61xx Adapter - BIOS Version 1.1.0.L69 it very quickly states "no devices found" and then just goes to a blank black screen with the cursor prompt at the top left and doesn't allow me to type anything, so I couldn't type diagnostics on any command line.

 

I then went into the BIOS (holding delete key) and all of the disks appear to be there listed on initial BIOS screen.  Boot order also shows one of the HDDs (but not the removable device).

 

 

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joefig44 Rookie

joefig44

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5 minutes ago, johnnie.black said:

You have to change which disk is number one on the boot bios page, hdd bbs priority or something similar.

 

Do you think that is the issue here?  How did it change on its own (been running fine for over a year)?

 

How do I know which disk is number one?

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joefig44 Rookie

joefig44

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15 minutes ago, johnnie.black said:

It's why it's not booting.

 

Number one has to be your unRAID flash drive or it won't boot.

 

I tried selecting "Removable Dev." as the 1st boot option in the boot priority menu in the BIOS and it comes up with an error on boot saying:

 

"Reboot and select proper Boot device or insert Boot Media in selected Boot Device and press a key".

 

It seems it won't boot from the USB flash key where my unRaid OS is.  What would you recommend as the next step?

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JorgeB Grand Master

JorgeB

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8 minutes ago, joefig44 said:

I tried selecting "Removable Dev." as the 1st boot option in the boot priority menu in the BIOS and it comes up with an error on boot saying:

I didn't say to do that, on the boot page there should be a BBS disk priority (or just disk priority, or something similar) and you need to select the flashdrive as the number one disk.

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joefig44 Rookie

joefig44

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1 minute ago, johnnie.black said:

I didn't say to do that, on the boot page there should be a BBS disk priority (or just disk priority, or something similar) and you need to select the flashdrive as the number one disk.

 

Yes, sorry you are right you didn't.  I brought up the BBS menu and it only showed my HDDs (no USB drive).  In the BIOS, it only shows "Removable Dev.".

 

 

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joefig44 Rookie

joefig44

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6 minutes ago, pwm said:

Either your USB drive isn't bootable anymore because of some corruption issue.

 

Or your MB or current BIOS settings doesn't include USB boot from the currently used USB connector.

 

So assuming testing to see if it's the USB isn't bootable is the issue is easier than troublehsooting something broken on my BIOS, what are the next steps I should try?

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joefig44 Rookie

joefig44

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9 minutes ago, johnnie.black said:

It's not being detected on your server, it should be detected even if the flash was empty or corrupted, it just wouldn't boot, try another port or another flashdrive, but unless you get it detected in the bios it will never boot.

 

Can I do a straight copy of it to another flash drive if I ensure the new flash drive is formatted to FAT32?

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joefig44 Rookie

joefig44

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12 minutes ago, johnnie.black said:

Is another falshdrive detected on the bios? If yes you can create a new one, copy the config folder from the old and then replace the key.

 

Yes, I can detect another flash drive in the BIOS.

 

I copied everything (even any hidden files) over to a new USB key which is formatted with FAT32 and named "UNRAID".  However, the server now on boot up says no OS is found on the device.

 

Do I need to request a new registration key since I'm using an new USB key?

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joefig44 Rookie

joefig44

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25 minutes ago, johnnie.black said:

You have to properly create the new flash drive, using the flash tool or running the make_bootable.bat

 

Ok it worked.  I can now boot to my server GUI using the new USB key, but it is asking me to enter a key url or buy a new key.

 

 

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joefig44 Rookie

joefig44

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43 minutes ago, joefig44 said:

 

Ok it worked.  I can now boot to my server GUI using the new USB key, but it is asking me to enter a key url or buy a new key.

 

 

 

Obtained a new key and got the server back up and running except I don't see anything on my dashboard.

 

Then, when I go to my Docker tab it says the following:

 

Warning: parse_ini_file(/boot/config/docker.cfg): failed to open stream: No such file or directory in /usr/local/emhttp/plugins/dynamix.docker.manager/include/DockerClient.php on line 38

   

Fatal error: Uncaught exception 'UnexpectedValueException' with message 'RecursiveDirectoryIterator::__construct(/boot/config/plugins/dockerMan/templates-user): failed to open dir: No such file or directory' in /usr/local/emhttp/plugins/dynamix.docker.manager/include/DockerClient.php:62 Stack trace: #0 /usr/local/emhttp/plugins/dynamix.docker.manager/include/DockerClient.php(62): RecursiveDirectoryIterator->__construct('/boot/config/pl...', 4096) #1 /usr/local/emhttp/plugins/dynamix.docker.manager/include/DockerClient.php(91): DockerTemplates->listDir('/boot/config/pl...', 'xml') #2 /usr/local/emhttp/plugins/dynamix.docker.manager/include/DockerClient.php(221): DockerTemplates->getTemplates('all') #3 /usr/local/emhttp/plugins/dynamix.docker.manager/include/DockerClient.php(330): DockerTemplates->getTemplateValue('needo/couchpota...', 'Registry') #4 /usr/local/emhttp/plugins/dynamix/include/DefaultPageLayout.php(300) : eval()'d code(70): DockerTemplates->getAllInfo() #5 /usr/local/emhttp/plugins/dynamix/include/DefaultPage in 

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