(Solved) Unraid not showing share where Plex library is housed, but Plex still works

[chickpea]

This is a weird issue and I'm not sure what's going on. Earlier this week I upgraded to 6.9.1 and everything went smoothly. Yesterday I went to access files via SMB and I noticed that a share was not showing up. I went into the Unraid GUI and also do not see it in User shares. Trying to navigate to it in the terminal returns user directory does not exist. All the while, Plex is working just fine.

 

I have rebooted the server a few times since the problem arose. I have rebooted into Maintenance Mode to no avail.

 

Let me know what I can provide to help resolve this. Thank you!

Edited March 20, 2021 by chickpea

[trurl]

1 minute ago, chickpea said:

what I can provide

Always 

 

Go to Tools-Diagnostics and attach the complete Diagnostics ZIP file to your NEXT post in this thread. 

[chickpea]

Thank you, new to the forums. Diagnostics attached.

tower-diagnostics-20210319-0624.zip

[trurl]

What exactly do you mean by "Plex library"? Normally that refers to the plex data where it keeps track of your media, but doesn't refer to the media itself. The plex library is normally kept in a folder in appdata. Your appdata share exists according to your diagnostics.

[chickpea]

I have a share called "User" and in it is my media folder where all the media lives for my Plex library. That's the only share that is missing, yet Plex still functions normally and new shows and movies are able to be added to the library. The share itself is just invisible to me.

[trurl]

10 minutes ago, chickpea said:

share called "User"

Your diagnostics is showing a share anonymized as "u--r" and the diagnostics say it exists on all disks.

 

Of course, "user" and "User" are different things as far as Linux is concerned, since it is case-sensitive.

 

Personally, I wouldn't name a User Share "user" since it is likely to lead to confusion. All User Shares are subfolders within /mnt/user, so a User Share named "user" has the path /mnt/user/user, which is likely to lead to mistakes especially when working with the paths at the command line or choosing paths when setting up dockers for example.

 

What do you get from the command line with this?

ls -lah /mnt/user

 

[chickpea]

Ah, that makes sense, and regrettably it is called "user". Uploaded the image from that command.

[trurl]

Clear your browser cache then post a screenshot of the User Shares page.

[chickpea]

Taken in an incognito window.

[trurl]

9 hours ago, chickpea said:

upgraded to 6.9.1

What version did you upgrade from?

[chickpea]

6.8

[Frank1940]

Let's look at the output of this command:

 

ls -lah /mnt/user/user

 

Edited March 19, 2021 by Frank1940

[chickpea]

You got it.

[tjb_altf4]

6 hours ago, trurl said:

Personally, I wouldn't name a User Share "user" since it is likely to lead to confusion. All User Shares are subfolders within /mnt/user, so a User Share named "user" has the path /mnt/user/user, which is likely to lead to mistakes especially when working with the paths at the command line or choosing paths when setting up dockers for example.

"user " is now a reserved share name in 6.9+, that's the likely reason its not showing up.

 

 

[chickpea]

Woohoo, that worked, so simple! Thank you so much everyone!