flallnatural Posted April 18, 2021 Share Posted April 18, 2021 So I broke my flash drive while doing some maintenance for my server. Luckily, I have a very recent backup and spare flash drive. Did a quick restore and got booted backup. I've requested a new key from the "request key" option in unRAID however I have not received a key, and it has been quite some time. The email is not in my junk or trash folders either. I did also send an email to support but it says they ask to wait up to 3 business days. I realize its a Sunday, but I need my server back up for some work (especially to get some files). I am just wondering if there is any other way I can get that key. Requesting the key again says that the GUID has been assigned to another user. I would appreciate some assistance with this. Thanks Quote Link to comment
Squid Posted April 18, 2021 Share Posted April 18, 2021 You can always create a new stick with a trial key until support responds Quote Link to comment
flallnatural Posted April 18, 2021 Author Share Posted April 18, 2021 (edited) @Squid If I create a trial key USB, I will have to setup my dockers and disk assignments again correct? Also, would that USB GUID then be on a blacklist or something (for future replacements or license keys)? Edited April 18, 2021 by flallnatural Quote Link to comment
John_M Posted April 18, 2021 Share Posted April 18, 2021 1 hour ago, flallnatural said: I will have to setup my dockers and disk assignments again Just copy your existing config folder onto the USB stick you're using for the trial. Quote Link to comment
SpencerJ Posted April 19, 2021 Share Posted April 19, 2021 22 hours ago, flallnatural said: So I broke my flash drive while doing some maintenance for my server. Luckily, I have a very recent backup and spare flash drive. Did a quick restore and got booted backup. I've requested a new key from the "request key" option in unRAID however I have not received a key, and it has been quite some time. The email is not in my junk or trash folders either. I did also send an email to support but it says they ask to wait up to 3 business days. I realize its a Sunday, but I need my server back up for some work (especially to get some files). I am just wondering if there is any other way I can get that key. Requesting the key again says that the GUID has been assigned to another user. I would appreciate some assistance with this. Thanks Hello, I have replied to you via email. Cheers, Spencer Quote Link to comment
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