[SOLVED] Unraid freezes, can't access via WebGUI or SSH, have to hard restart

[denzo]

This just started happening 2 days ago. No major changes, just a lot of access setting up a Roon server (on a different machine) so there has been lots of read access. It starts back up in regular mode (as opposed to safe mode) I have no idea where to look for the issue. Log and diagnostics attached. Any help appreciated.

 

I (finally) replaced the drive with the errors and all issues have been resolved, I have not had any problems now for 30+ day.

nas-diagnostics-20210729-2215.zip nas-syslog-20210730-0516.zip

Edited September 24, 2021 by denzo
Solved

[JorgeB]

Enable syslog mirror to flash then post that log after a crash.

[Tristankin]

You may need to set up your syslog archiving to the flash disk. This only shows log since the last reboot.

[denzo]

Here is a syslog after the latest crash.

syslog

[itimpi]

The diagnostics you ported earlier had this in the SMART report for disk6

197 Current_Pending_Sector  -O---K   100   100   000    -    12600

so I would say that disk is very sick and needs to be replaced.

 

The syslog also backs this up with lots of errors being reported for that drive.

[denzo]

1 hour ago, itimpi said:

The diagnostics you ported earlier had this in the SMART report for disk6

197 Current_Pending_Sector  -O---K   100   100   000    -    12600

so I would say that disk is very sick and needs to be replaced.

 

The syslog also backs this up with lots of errors being reported for that drive.

Thanks for the reply, looks like you are correct. I ran a SMART test (attached). Looking at the report it says "Error 161 [0] occurred at disk power-on lifetime: 36091 hours (1503 days + 19 hours)" .... this drive was purchased new by me in December 2020, how could it have so many hours on it, any ideas?

WDC_WD80EZZX-11CSGA0_VKKP2SRX-20210801-0213.txt

[itimpi]

22 minutes ago, denzo said:

this drive was purchased new by me in December 2020, how could it have so many hours on it, any ideas?

No idea unless it was not really new   I notice that even running that test made the number or Pending Sectors go up significantly.

[denzo]

Just now, itimpi said:

No idea unless it was not really new   I notice that even running that test made the number or Pending Sectors go up significantly.

This drive was "shucked" from a WD Easystore, I wonder if WD puts refurbs in some of those?

[JonathanM]

3 hours ago, denzo said:

This drive was "shucked" from a WD Easystore, I wonder if WD puts refurbs in some of those?

Normally when a manufacturer refurbs a drive they reset the SMART stats. It's more likely a return fraudulently sold as new.