New Drive Not Showing up on Server

[Dustin Turner]

I had a drive go bad. Drive 1. Stopped the array, shut down and removed the drive.

 

Added the new drive and no matter what SATA cable I connect, It's not detected. I've tried the original cable, a new sata cable and it's just not showing up in the system.

 

ASUSTeK COMPUTER INC. TUF GAMING X570-PLUS (WI-FI)

AMD Ryzen 9 3950X 16-Core

64 GB DDR4

LSI 9201-16i 6Gbps 16-lane SAS HBA P20 IT Mode

NVIDIA GeForce GTX 1660 Ti

 

Unable to pull a new Diag for some reason. Attached the latest one I could find.

 

HD in question doesn't even show in system : ZL2KAZYH

 

Thanks.

 

 

 

borg-diagnostics-20220621-1325 (1).zip

[Frank1940]

Do you have this problem?

 

    https://www.instructables.com/How-to-Fix-the-33V-Pin-Issue-in-White-Label-Disks-/

[Dustin Turner]

22 hours ago, Frank1940 said:

Do you have this problem?

 

    https://www.instructables.com/How-to-Fix-the-33V-Pin-Issue-in-White-Label-Disks-/

I use Seagate drives.

[JorgeB]

Connect it to one of the onboard SATA ports and check if the drive is being detect in the board BIOS, if not it also won't be detected by Unraid.

[Dustin Turner]

Safe mode got me my diagnostic. 

 

Thanks.

borg-diagnostics-20220718-0804.zip

[trurl]

Did you

On 7/15/2022 at 2:25 AM, JorgeB said:

Connect it to one of the onboard SATA ports and check if the drive is being detect in the board BIOS

 

[Dustin Turner]

8 hours ago, trurl said:

That is what I did. It detects the drive but I'm unable to clear drive. SMART details not showing up. Web console crashed again....

 

 

[trurl]

No I didn't say that.

 

Post new diagnostics

 

 

[Dustin Turner]

New Diag.

borg-diagnostics-20220718-0836.zip

[trurl]

Still having connection or controller problems with that disk. Have you checked power connection? Any splitters?

[Dustin Turner]

Nothing is wrong with the server. I've tried different power connections (non splitter) and different sata cables.

 

Gave up and put in a test system. Drive is recognized but won't clear. Errors.

 

ul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0 bytes copied, 130.66 s, 0.0 kB/sJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: dd: error reading '/dev/sdb': Input/output errorJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0+0 records inJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0+0 records outJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0 bytes copied, 130.739 s, 0.0 kB/sJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: dd: error reading '/dev/sdb': Input/output errorJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0+0 records inJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0+0 records outJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0 bytes copied, 130.827 s, 0.0 kB/sJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: dd: error reading '/dev/sdb': Input/output errorJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0+0 records inJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0+0 records outJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0 bytes copied, 130.905 s, 0.0 kB/sJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: dd: error reading '/dev/sdb': Input/output errorJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0+0 records inJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0+0 records outJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0 bytes copied, 130.989 s, 0.0 kB/sJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: dd: error reading '/dev/sdb': Input/output errorJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0+0 records inJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0+0 records outJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0 bytes copied, 131.068 s, 0.0 kB/sJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: dd: error reading '/dev/sdb': Input/output errorJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0+0 records inJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0+0 records outJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0 bytes copied, 131.159 s, 0.0 kB/sJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: dd: error reading '/dev/sdb': Input/output errorJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0+0 records inJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-Read: dd output: 0+0 records outJul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: Pre-read: pre-read verification failed!Jul 19 06:52:41 preclear_disk_ZL2KAZYH_5372: error encountered, exiting ...

 

I think the RMA drive I received from Seagate is BAD... WOW.... Never had these kinds of issues from Seagate ever. And i've RMA'd over 10 drives with them.

 

So disappointed.