RGauld Posted September 9, 2023 Share Posted September 9, 2023 This has only happened recently... (possibly after upgrading unraid to v6.12.4)? Any tab I click on takes a lot longer to respond and change the webui... attaching diagnostics as well as the syslog... rg-server-diagnostics-20230909-0946.zip syslog Quote Link to comment
RGauld Posted September 9, 2023 Author Share Posted September 9, 2023 I have also tried using different browsers (Chrome, Edge, etc.), with no difference in the unraid webui... it's still slow to respond... Quote Link to comment
JorgeB Posted September 10, 2023 Share Posted September 10, 2023 Nothing in the log that I can see, do you see the same after booting in safe mode? Quote Link to comment
RGauld Posted September 11, 2023 Author Share Posted September 11, 2023 (edited) No, I don't see the same running in safe mode... So what do I do from here? upon a regular boot, web ui response is brutally slow, but in safe mode, the problem is no longer there... Is it ok/safe to run in safe mode for the time being? at least until the problem is resolved? All I can see is the plugins are not loaded, but all the docker containers still run... Edited September 11, 2023 by RGauld Quote Link to comment
JorgeB Posted September 12, 2023 Share Posted September 12, 2023 8 hours ago, RGauld said: No, I don't see the same running in safe mode... That suggests a plugin problem, remove plugins and re-add one by one. Quote Link to comment
RGauld Posted September 12, 2023 Author Share Posted September 12, 2023 So I have to remove them all? I have several pages of them... Quote Link to comment
JonathanM Posted September 13, 2023 Share Posted September 13, 2023 22 minutes ago, RGauld said: I have several pages of them... Why? Quote Link to comment
RGauld Posted September 13, 2023 Author Share Posted September 13, 2023 ummmm, because I find them useful... I assume I have to remove all of them? Quote Link to comment
JorgeB Posted September 13, 2023 Share Posted September 13, 2023 Basically yes, you can try just removing a few at a time if you prefer, just rename all the *.plg files to *.bak and reboot, you can then rename back. Quote Link to comment
RGauld Posted September 16, 2023 Author Share Posted September 16, 2023 (edited) ok, I've removed all the plugins, and the problem seems to be fixed... I've reinstalled a few of the plugins I had before, and so far, so good... However, now for the life of me, I can't get the array to autostart... configuration is valid (although I'm not running a parity disk, as I have no need for it). I have "autostart" enabled in disk settings, but the array just won't start automatically... I've tried using the "new config" option, but still no joy... I'm at a loss... posting diagnostics... rg-server-diagnostics-20230916-1036.zip Edited September 16, 2023 by RGauld Quote Link to comment
JorgeB Posted September 17, 2023 Share Posted September 17, 2023 It didn't autostart because disk2 was initially missing: Sep 16 10:36:16 RG-SERVER kernel: mdcmd (3): import 2 Sep 16 10:36:16 RG-SERVER kernel: md: import_slot: 2 missing It was initialized a few seconds later: Sep 16 10:36:24 RG-SERVER kernel: ata3: SRST failed (errno=-16) Sep 16 10:36:24 RG-SERVER kernel: ata3: limiting SATA link speed to 1.5 Gbps Sep 16 10:36:24 RG-SERVER kernel: ata3: SATA link up 1.5 Gbps (SStatus 113 SControl 310) Sep 16 10:36:24 RG-SERVER kernel: ata3.15: Port Multiplier 1.2, 0x197b:0x0562 r0, 2 ports, feat 0x5/0xf Sep 16 10:36:24 RG-SERVER kernel: ata3.00: hard resetting link Sep 16 10:36:25 RG-SERVER kernel: ata3.01: hard resetting link Sep 16 10:36:26 RG-SERVER kernel: ata3.01: failed to resume link (SControl 0) Sep 16 10:36:26 RG-SERVER kernel: ata3.00: ATA-7: H/W RAID0, 02101060, max UDMA/133 Sep 16 10:36:26 RG-SERVER kernel: ata3.00: 15627845632 sectors, multi 1: LBA48 Sep 16 10:36:26 RG-SERVER kernel: ata3.00: configured for UDMA/133 Sep 16 10:36:26 RG-SERVER kernel: ata3: EH complete Sep 16 10:36:26 RG-SERVER kernel: scsi 3:0:0:0: Direct-Access ATA H/W RAID0 1060 PQ: 0 ANSI: 5 Sep 16 10:36:26 RG-SERVER kernel: sd 3:0:0:0: [sdp] 15627845632 512-byte logical blocks: (8.00 TB/7.28 TiB) Sep 16 10:36:26 RG-SERVER kernel: sd 3:0:0:0: [sdp] Write Protect is off Sep 16 10:36:26 RG-SERVER kernel: sd 3:0:0:0: Attached scsi generic sg15 type 0 Sep 16 10:36:26 RG-SERVER kernel: sd 3:0:0:0: [sdp] Mode Sense: 00 3a 00 00 Sep 16 10:36:26 RG-SERVER kernel: sd 3:0:0:0: [sdp] Write cache: disabled, read cache: enabled, doesn't support DPO or FUA Sep 16 10:36:26 RG-SERVER kernel: sd 3:0:0:0: [sdp] Preferred minimum I/O size 512 bytes Sep 16 10:36:26 RG-SERVER kernel: sdp: sdp1 Sep 16 10:36:26 RG-SERVER kernel: sd 3:0:0:0: [sdp] Attached SCSI disk Try replacing cables, also ideally you'd use that Adaptec controller in non RAID mode Quote Link to comment
Solution RGauld Posted September 19, 2023 Author Solution Share Posted September 19, 2023 to reply to both issues, with your help I've solved the array autostart issue. It was an external eSATA Raid enclosure that was causing the problem. I've removed it from the array, and the autostart is working properly again, (although I'm at a loss to explain why, as it was working fine before). As to the slow WebUI, I've narrowed it down to the "Unraid Connect" plugin... After installing it, the slow WebUI issue returned... I uninstalled it, and the WebUI response time went back to normal... obviously there is an issue with the "Unraid Connect" plugin. Quote Link to comment
zspearmint Posted September 19, 2023 Share Posted September 19, 2023 2 hours ago, RGauld said: to reply to both issues, with your help I've solved the array autostart issue. It was an external eSATA Raid enclosure that was causing the problem. I've removed it from the array, and the autostart is working properly again, (although I'm at a loss to explain why, as it was working fine before). As to the slow WebUI, I've narrowed it down to the "Unraid Connect" plugin... After installing it, the slow WebUI issue returned... I uninstalled it, and the WebUI response time went back to normal... obviously there is an issue with the "Unraid Connect" plugin. I've created an internal ticket for us to take a look – most likely late this week or early next week due to scheduling. Quote Link to comment
aburgesser Posted September 19, 2023 Share Posted September 19, 2023 (edited) I can confirm RGauld's findings. I also had Web GUI responsiveness issues that were resolved by (just) removing "Unraid Connect". I find myself wishing there was a disable plugin option now. I will probably keep it off this server since it is stuck behind a double NAT anyway. I don't see the value of the plugin if I can't remote connect. Edited September 19, 2023 by aburgesser Quote Link to comment
sebz29a Posted September 21, 2023 Share Posted September 21, 2023 Hi, I have a similar issue since unraid 6.12.4. Web gui in slow on main tab / Terminal / log / about 10 secondes to open. This issue was not present in unraid 6.12.3. I don't use the unraid connect plugin Thanks U for your help Quote Link to comment
sebz29a Posted September 21, 2023 Share Posted September 21, 2023 Problem solved removing an old deprecated plugin : CA config editor Quote Link to comment
RGauld Posted September 23, 2023 Author Share Posted September 23, 2023 I don't have the CA config editor plugin installed.... Quote Link to comment
Squid Posted September 23, 2023 Share Posted September 23, 2023 On 9/21/2023 at 7:55 AM, sebz29a said: Problem solved removing an old deprecated plugin : CA config editor Wouldn't have been the issue Quote Link to comment
eldridgeh Posted January 7 Share Posted January 7 Hi, just want to confirm that I had the exact same issue with the UI being painfully slow and after removing the Unraid Connect plugin, the UI is back to loading at normal speeds. Beforehand it was taking a minute plus to load any page in the Unraid UI. The issue indeed started around version 6.12.4. (I am currently on 6.12.6) Quote Link to comment
Sero101 Posted March 31 Share Posted March 31 On 1/7/2024 at 12:26 PM, eldridgeh said: Hi, just want to confirm that I had the exact same issue with the UI being painfully slow and after removing the Unraid Connect plugin, the UI is back to loading at normal speeds. Beforehand it was taking a minute plus to load any page in the Unraid UI. The issue indeed started around version 6.12.4. (I am currently on 6.12.6) I have been looking for answers and this was it along with realtek nic bonding in network settings. HOWEVER! It seems after the latest update for Unraid Connect (I wanted to give it a try), the slowness is gone Completely! So if people are having sluggish web gui: -Disable bonding in network settings if you have a realtek nic (make sure you have eth0 connected to your network or you will be disconnected). -Update or remove Unraid Connect plug-in. For comparison: it took about 20-30 seconds to load my docker tab before changes. It took 10-15 seconds when I disabled bonding. It is now around 1 second with current update of Unraid Connect plug-in. Quote Link to comment
eldridgeh Posted March 31 Share Posted March 31 (edited) Hey, when I updated to 6.12.8, the major slowness returned. There was an issue if you had a special characters in your server description, it was causing slowness. I think they fixed it with the latest update. I had a ' in my model description and when I removed it in 6.12.8, the slowness was resolved. Did you happen to have a special character in your server description? Edited March 31 by eldridgeh Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.