10 hours ago, MowMdown said:

As Trurl said, in plex, if you look at your list of "libraries" did you add a separate library for each of the sub-genre folders you have or did you just add one single library for the "movie" directory?

This

Or this

The latter.

So... /movies/HORROR; /movies/TEENS; /movies/CHILDRENS etc etc

3 hours ago, Mark Holwill said:

The latter.

So... /movies/HORROR; /movies/TEENS; /movies/CHILDRENS etc etc

Sorry, don't you mean the former?

14 hours ago, MowMdown said:

a separate library for each of the sub-genre folders you have

instead of the latter?

14 hours ago, MowMdown said:

or did you just add one single library for the "movie" directory

7 hours ago, Mark Holwill said:

The latter.

So... /movies/HORROR; /movies/TEENS; /movies/CHILDRENS etc etc

The bottom option

Hmm... my last suggestion is to do some more advanced digging, you will need to enter the container console and use command line to manually browse through the path youve assigned to your media and see if you can see the files that way.

1. Click on Console

2. When the console opens you are inside the plex container, use ls to list the files/directories and use cd to change directories (commands you type in)

3. First run ls to get the folders, then you can use cd /movies in my example to move into the movies folder, now you have subfolders so you will need to use something like cd /movies/HORROR to move into the subfolder.

4. Once you're inside the folder where you expect to see the movie folders/files use ls to print out everything, and see what you can see. If you cant see the specific file you expect to be there we can start to rule out if it's plex or something else.

Pro Tip: use can use the TAB key to auto-complete names when typing them in so like if you start cd /movies/H and hit TAB it will fill in the rest to make it -> cd /movies/HORROR (then press enter key to move into it) use ls to list out the next folders and continue cd /<name_of_next_folder> (replace with actual folder name)

3 hours ago, MowMdown said:

Hmm... my last suggestion is to do some more advanced digging, you will need to enter the container console and use command line to manually browse through the path youve assigned to your media and see if you can see the files that way.

1. Click on Console

2. When the console opens you are inside the plex container, use ls to list the files/directories and use cd to change directories (commands you type in)

3. First run ls to get the folders, then you can use cd /movies in my example to move into the movies folder, now you have subfolders so you will need to use something like cd /movies/HORROR to move into the subfolder.

4. Once you're inside the folder where you expect to see the movie folders/files use ls to print out everything, and see what you can see. If you cant see the specific file you expect to be there we can start to rule out if it's plex or something else.

Pro Tip: use can use the TAB key to auto-complete names when typing them in so like if you start cd /movies/H and hit TAB it will fill in the rest to make it -> cd /movies/HORROR (then press enter key to move into it) use ls to list out the next folders and continue cd /<name_of_next_folder> (replace with actual folder name)

I clicked on Console, and then typed ls but nothing happens!

Obviously, I've done something wrong, but I don't know how to correct it.

I think I'm back at the root directory, but I don't know what to type now, because everything I try, just errors.

13 hours ago, Mark Holwill said:

I clicked on Console, and then typed ls but nothing happens!

Obviously, I've done something wrong, but I don't know how to correct it.

I think I'm back at the root directory, but I don't know what to type now, because everything I try, just errors.

you can use cd .. to move backwards.

19 hours ago, MowMdown said:

you can use cd .. to move backwards.

But how do I move forwards?

I've tried a few things, but none work.

19 hours ago, MowMdown said:

you can use cd .. to move backwards.

you're missing the space between cd and /movies also the space is required to be between cd and the two dots.

cd /movies but that will only work if movies is listed when you type in ls and press enter

Edited January 19Jan 19 by MowMdown

21 hours ago, MowMdown said:

you're missing the space between cd and /movies also the space is required to be between cd and the two dots.

I've tried it exactly as you said, but it errors:

(it automatically added the colon after cd)

Let's assume that all the folders are correct (and unchanged), and the issue is Sonarr and Radarr are not forwarding the files into Plex!

How do we get the file (the data found in Explorer) pushed into Plex?

There has obviously been some kind of glitch that has stopped the files being added to Plex.

19 minutes ago, Mark Holwill said:

Let's assume that all the folders are correct (and unchanged), and the issue is Sonarr and Radarr are not forwarding the files into Plex!

How do we get the file (the data found in Explorer) pushed into Plex?

There has obviously been some kind of glitch that has stopped the files being added to Plex.

This is not an R's stack issue...

You need to tell Plex to scan the media library and enable the Plex settings for scanning folders.

2 hours ago, Mark Holwill said:

I've tried it exactly as you said, but it errors:

(it automatically added the colon after cd)

That is telling you that the OS has no movies folder in the root directory. I wouldn't expect it to since that is where the OS folders and files are.

Try this:

cd /

and then

ls

Sorry, that is all wrong.

You should be at a command line inside the container, but it looks like you are at the Unraid command line.

Start over with this:

On 1/18/2026 at 1:41 AM, MowMdown said:

1. Click on Console

After you click on console, post a screenshot that shows the name of the console window and the command line prompt.

It should looks something like this:

10 hours ago, trurl said:

That is telling you that the OS has no movies folder in the root directory. I wouldn't expect it to since that is where the OS folders and files are.

Try this:

cd /

and then

ls

Ok, done that and got this!

How do I move this forward to the next level?

10 hours ago, trurl said:

Sorry, that is all wrong.

You should be at a command line inside the container, but it looks like you are at the Unraid command line.

Start over with this:

After you click on console, post a screenshot that shows the name of the console window and the command line prompt.

It should looks something like this:

This is what I have now.

2 hours ago, Mark Holwill said:

This is what I have now.

That screenshot implies you have opened the console at the Unraid host level (probably by clicking the >_ icon at the top of the Unraid GUI) rather than opening it internally within the container by clicking the Console option from the menu shown when you click on the containers icon on the Docker tab.

11 hours ago, itimpi said:

That screenshot implies you have opened the console at the Unraid host level (probably by clicking the >_ icon at the top of the Unraid GUI) rather than opening it internally within the container by clicking the Console option from the menu shown when you click on the containers icon on the Docker tab.

How do you open it internally?

I know it's been described in the previous post, but I don't understand what I have to do.

On 1/20/2026 at 8:39 PM, trurl said:

Sorry, that is all wrong.

You should be at a command line inside the container, but it looks like you are at the Unraid command line.

Start over with this:

After you click on console, post a screenshot that shows the name of the console window and the command line prompt.

It should looks something like this:

Here is my screenshot

OK, that is correct.

Now

cd /

then

ls

On 1/20/2026 at 6:36 PM, bmartino1 said:

This is not an R's stack issue...

You need to tell Plex to scan the media library and enable the Plex settings for scanning folders.

I've already run a media library scan

On 1/8/2026 at 5:26 PM, SPOautos said:

over to the left in Plex where the menu is, you'll see the directory for your movies and a 3 dot menu just to the right of it, in that menu is "scan library files"....try that and see if it picks it up. If not, you probably just have Plex pointed at the wrong directory.

I have run Library scans, but no change.

New files are still not going into plex

Plex also requires a very specific naming convention. If you're not following their naming convention, it will not show up

You also gave an example of /movie/[all caps]...

And depending on how you added the folder into Plex for library will change things...

So what is your unraid volume mount?

What is your Plex Docker volume mount?

And what folder/movie is not making it into Plex.

18 hours ago, Mark Holwill said:

Here is my screenshot

18 hours ago, trurl said:

OK, that is correct.

Now

cd /

then

ls

Please proceed with this approach.

After we get the output from the ls command we can go from there to drill down further into the folder structure and see whether and how the container sees the file.

20 minutes ago, trurl said:

Please proceed with this approach.

After we get the output from the ls command we can go from there to drill down further into the folder structure and see whether and how the container sees the file.

@trurl Here is my screenshot.

OK. That shows you have a folder at /MOVIES, which agrees with the plex docker run you posted earlier.

Now do this

cd MOVIES

then this

ls