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Delay browsing folders in Windows 7

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  • Author

Thanks for the suggestion - sadly no it has made no difference for me.

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Daveeee, the problem you describe is mine too. It occurs on all of my client Windows machines when I access my UnRaid server. It is exactly the reason that I still use WHS 2011 for stuff that I access frequently. I don't have the sporadic latency with it. BTW, I'm not advocating going to WHS - it definitely has its flaws. I'm merely noting that there is something about how Windows talks to UnRaid that is problematic to more than just you. And, I doubt that we are alone.

You are definitely not the only one.

 

It's an irritation and the only thing that keeps me from moving unRaid to the front line of my business.

 

I would love to get rid of local storage and go strictly unRaid if we could solve this.

 

Sent from my mobile

 

I'm running v5 of unraid and it seems to me once disks spin up, folder drilling is much faster than on 4.7. Maybe it it's just my impression....

 

Sent from my GT-I9300 using Tapatalk 2

 

 

I upgraded too. At first, it seemed somewhat faster. The problem is, however, as Daveeee noted, the speed is  "intermittent". Sometimes it works fine, however many times the green ribbon of death appears - despite the fact that I was just in the SAME folder moments earlier. Like tr0910, I would use UnRaid exclusively (and Tom might sell a few more licenses) if somebody on the UnRaid side can figure this out - and, I can guarantee that even if Windows is the culprit, that MS won't be spending any resources fixing it.

If the problem exists on the client side, how, or why, is Tom responsible for fixing it? If that's where the problem lies, I don't even know how he could fix it.

 

Sent from a mobile device, sorry for any typos.

 

 

If the problem exists on the client side, how, or why, is Tom responsible for fixing it? If that's where the problem lies, I don't even know how he could fix it.

 

Today with complex multi connected systems it's challenging. However it's always the little guy that has to fix things that aren't always his fault.  That means you and me, unless we can push upstream to the next level.

 

Forums like this help build critical mass, allow cooperative diagnosing, and result in incredible additional leverage for Tom and unRaid. If we can pin point the issue, we can fix it. Even if it's Microsoft fault there is often little guys who do the heavy lifting. 

 

Let's see if we can figure it out...

 

Sent from my mobile

 

 

Yesterday, I decided to re-check my "hosts" file in C:\Windows\System32\drivers\etc to make sure that my server's IP address and server name were there. I discovered that I had a different IP and no server name. When I corrected it, I was AMAZED at how fast my client machines can now access the files. All is well after 24 hours, too.

 

Bottom line: previous posts by linixguygary and sideband samuri (see above) are SPOT ON when it came to fixing my latency problem - many thanks for detailed instructions and the reminder! Again, all I did was the following:

 

-Change the permissions on the "hosts" file in C:\Windows\System32\drivers\etc so that I could edit and re-save the "hosts" file (right-click the file, go to properties, security tab, add my user name, and give it "full control" to make changes to this "hosts" file);

-Right-click the "hosts" file and select "Open with", "Notepad";

-Add a line at the bottom of the "hosts" file that contains the server's IP address, then a space, then the name of the server (so long as you are running a simple setup). The line should look something like:  192.168.1.8 Tower    (of course your IP address and server name will likely be different than this).

-"Save" the file.

 

Sorry if I insulted your intelligence by being so basic with these instructions. I realize that there are some really smart Linux people in this forum. But, I figure that there may be a couple like me that can barely figure out how to open the command prompt.

  • Author

Try disabling auto tuning. http://support.microsoft.com/kb/934430

 

AAARGH! Disabling auto tuning seems to have worked!!! can't believe this has fixed it.

 

I've just clicked through around 50 folders and the biggest delay was about 1 second... amazing!!

 

So it seems to be possibly to do with an issue with my router and Windows. For anyone that's interested, my router is an ASUS RT-N66U ... although I had the same problem with my old router BUT both are running Tomato firmware. So maybe that is the culprit?

 

thanks though -- hopefully this is not temporary and is a permanent fix!

Hopefully it does stick. Had the same issue out of an old router.

  • Author

Nope, it worked fine for a day, now it's doing it again. I give up :(

-Change the permissions on the "hosts" file in C:\Windows\System32\drivers\etc so that I could edit and re-save the "hosts" file (right-click the file, go to properties, security tab, add my user name, and give it "full control" to make changes to this "hosts" file);

Another approach to this is to run Notepad as administrator. This achieves the same end, it's just a little more direct. If you have a Notepad icon either on your Desktop or Start Menu you just have to right-click on it, while hovering over it with the mouse cursor, and then left-click on the menu item, "Run as Administrator." Once Notepad is running drill down to \Windows\System32\drivers\etc (the place where the hosts file lives).

 

I hope a solution to this folder browsing problem can be solved. I'll see what I can do to help.

After a quick Google session, I came across Kaspersky Internet Security (KIS) as a definite problems in this area. BUT this goes way back to 2009 so it's a very dated solution. But it brings up the point of turning off A/V and ANY Firewalls for testing. The OP has trimmed back just about every MS-based setting in order to fix the issue and not hit upon a permanent solution.

 

So, maybe it's a combination of MS and other vendor software on the client side?

  • Author

After a quick Google session, I came across Kaspersky Internet Security (KIS) as a definite problems in this area. BUT this goes way back to 2009 so it's a very dated solution. But it brings up the point of turning off A/V and ANY Firewalls for testing. The OP has trimmed back just about every MS-based setting in order to fix the issue and not hit upon a permanent solution.

 

So, maybe it's a combination of MS and other vendor software on the client side?

 

I've tried disabling all client side security software. In fact, the problem happens with a clean install of Win7 running in a virtual machine.

 

Which is what leads me to believe it's a server config or network issue... Next I may try connecting my main client PC to the server using a crossover cable to rule out routers/switches etc...

Sounds like a plan! Thanks for clearing up the A/V issue! From what I understand of GigE connections it will "auto-crossover" if needed.

i'm also definitely having this problem!  sounds complicated to diagnose but hoping this thread can turn up some answers!

 

-Change the permissions on the "hosts" file in C:\Windows\System32\drivers\etc so that I could edit and re-save the "hosts" file (right-click the file, go to properties, security tab, add my user name, and give it "full control" to make changes to this "hosts" file);

Another approach to this is to run Notepad as administrator. This achieves the same end, it's just a little more direct. If you have a Notepad icon either on your Desktop or Start Menu you just have to right-click on it, while hovering over it with the mouse cursor, and then left-click on the menu item, "Run as Administrator." Once Notepad is running drill down to \Windows\System32\drivers\etc (the place where the hosts file lives).

 

I hope a solution to this folder browsing problem can be solved. I'll see what I can do to help.

changing the host file worked wonders for me. :-)

  • 2 weeks later...
  • Author

Still no solution for me :( adding the server to the hosts file made no difference.

 

It seems to have got worse now - every folder takes a while to open, with some taking 30 seconds or so.

 

I've discovered something else --- when the 'delay' is happening, all other network activity stalls on the client machine. Any web browser pages stop loading, music playing off the server stops, and network file transfers stall.

 

Does this ring a bell for anyone?

 

It's definitely beginning to sound like maybe some weird network issue. I still haven't tried directly connecting the machine to the server - need to get hold of a long cat6 cable - but I will do this soon.

definitely rings a bell for me, happens to me frequently. 

  • 2 months later...
  • Author

OK - an update on this issue...

 

It's still pretty bad and makes using UnRAID with Windows a headache.

 

I've noticed that:

- It only happens with SMB, if I connect using NFS there's no issue (hence why it was working in Ubuntu).

- Sometimes if I restart the Samba server it temporarily makes things better, but not always.

 

Just wondering if anyone has any further suggestions?

 

 

I don't remember if you covered this earlier but are you running Windows 8.1? There's a way to force Windows to use SMB 1 only when talking to unRAID. Otherwise, you can turn off SMB 2 (or the latest ver. of SMB that Windows uses) on the Windows system and it will help. But, this seems to effect 8.1 systems mostly.

Is Windows trying to load thumbnails for each file?

That takes a long time...and there's a way to turn it off in Windows.

Sorry, I don't know where the setting is, but it was someone's solution on another thread.

  • Author

I don't remember if you covered this earlier but are you running Windows 8.1? There's a way to force Windows to use SMB 1 only when talking to unRAID. Otherwise, you can turn off SMB 2 (or the latest ver. of SMB that Windows uses) on the Windows system and it will help. But, this seems to effect 8.1 systems mostly.

 

Hi, thanks for your response,

I'm running Windows 7. I've tried disabling SMB2 and SMB3 with no effect.

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