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Ver6.0.0 -Org b15 Issue --Playback Stalls and Audio Dropouts During SMB Playback

Featured Replies

Frank, and forum members,

I have an UnRaid server I built in 2010 with an ASUS M4A785-M motherboard which was one of the highly recommended boards at that time.

It has a Realtek 8112L onboard network chip. I have all my Blu-ray movies backed up to ISO and enjoy full menus on my Dune HD Smart D1.

I'm running the latest 6.0-rc2 and have tried the latest Dune firmware's but rolled back a few because of other forum recommendations.

I do have some very brief momentary pauses in audio and video, maybe three or four during a two hour movie.

I would like to try an Intel network card to see if things clear up. I have not messed with the actual unix system since I built it a few years ago.

 

Can you or someone please tell me how to disable the onboard Realtek network card and how to enable the PCI Intel card. I will order one today.

 

Thanks,

Tom

Just don't attach a network cable to the onboard. No need to disable the device in the bios or anything like that.

Wow, that sounds easy!

I don't have an available PCI Express x1 slot available, it's being used for hard drive card. I do have a PCI Express x16 slot available but don't want to take the chance that it's only for a video card. I also have two regular PCI slots available so thinking on using one of them.

Do you think this card will be good?

http://www.amazon.com/Intel-PWLA8391GT-1000-Network-Adapter/dp/B00030DEQE/ref=cm_cr_pr_product_top?ie=UTF8

Thanks,

Tom

 

  • Replies 107
  • Views 19k
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  • Last Reply
  • Author

 

 

Wow, that sounds easy!

I don't have an available PCI Express x1 slot available, it's being used for hard drive card. I do have a PCI Express x16 slot available but don't want to take the chance that it's only for a video card. I also have two regular PCI slots available so thinking on using one of them.

Do you think this card will be good?

http://www.amazon.com/Intel-PWLA8391GT-1000-Network-Adapter/dp/B00030DEQE/ref=cm_cr_pr_product_top?ie=UTF8

Thanks,

Tom

 

If you are ordering it from Amazon, I won't worry too much as to whether it works or not.  I have always had good luck getting return postage paid service when I tell them that it didn't work.  (Disclosure:  I am an Amazon Prime Member and I do purchase a lot of stuff from them!)  And testing and return in a couple of days (if necessary)  will always help your cause!

 

By the way, turning off the onboard NIC/LAN Controller is not really that difficult.  Finding it in the BIOS settings is the hardest part.  It is unusually buried a bit down in the menu system.  Look for something like 'Onboard Devices Configuration'.  (On my ASUS board, it is under the 'Advance' heading.)  You just set the controller to 'Disabled' and save the settings as you exit.  Best plan of attack is to download the Mother Board manual straight from the Manufacturer's website and read the manual before you try to do it.  The only reason, I say to do it is that if you don't you might, in the future, assign some Docker app or something else to that port and spend days trying to figure out what is going on. 

 

 

Wow, that sounds easy!

I don't have an available PCI Express x1 slot available, it's being used for hard drive card. I do have a PCI Express x16 slot available but don't want to take the chance that it's only for a video card. I also have two regular PCI slots available so thinking on using one of them.

Do you think this card will be good?

http://www.amazon.com/Intel-PWLA8391GT-1000-Network-Adapter/dp/B00030DEQE/ref=cm_cr_pr_product_top?ie=UTF8

Thanks,

Tom

 

If you are ordering it from Amazon, I won't worry too much as to whether it works or not.  I have always had good luck getting return postage paid service when I tell them that it didn't work.  (Disclosure:  I am an Amazon Prime Member and I do purchase a lot of stuff from them!)  And testing and return in a couple of days (if necessary)  will always help your cause!

 

By the way, turning off the onboard NIC/LAN Controller is not really that difficult.  Finding it in the BIOS settings is the hardest part.  It is unusually buried a bit down in the menu system.  Look for something like 'Onboard Devices Configuration'.  (On my ASUS board, it is under the 'Advance' heading.)  You just set the controller to 'Disabled' and save the settings as you exit.  Best plan of attack is to download the Mother Board manual straight from the Manufacturer's website and read the manual before you try to do it.  The only reason, I say to do it is that if you don't you might, in the future, assign some Docker app or something else to that port and spend days trying to figure out what is going on.

 

Yes, I'm a Prime member also, Amazon is great if you need to return something, no worries there.

I will hook a monitor and keyboard up and get into the BIOS to disable the built-in network adapter.

I ordered the card, it will be here tomorrow and looking forward to trying it.

Thanks to both of you for helping me.

Tom

 

 

Wow, that sounds easy!

I don't have an available PCI Express x1 slot available, it's being used for hard drive card. I do have a PCI Express x16 slot available but don't want to take the chance that it's only for a video card. I also have two regular PCI slots available so thinking on using one of them.

Do you think this card will be good?

http://www.amazon.com/Intel-PWLA8391GT-1000-Network-Adapter/dp/B00030DEQE/ref=cm_cr_pr_product_top?ie=UTF8

Thanks,

Tom

 

If you are ordering it from Amazon, I won't worry too much as to whether it works or not.  I have always had good luck getting return postage paid service when I tell them that it didn't work.  (Disclosure:  I am an Amazon Prime Member and I do purchase a lot of stuff from them!)  And testing and return in a couple of days (if necessary)  will always help your cause!

 

By the way, turning off the onboard NIC/LAN Controller is not really that difficult.  Finding it in the BIOS settings is the hardest part.  It is unusually buried a bit down in the menu system.  Look for something like 'Onboard Devices Configuration'.  (On my ASUS board, it is under the 'Advance' heading.)  You just set the controller to 'Disabled' and save the settings as you exit.  Best plan of attack is to download the Mother Board manual straight from the Manufacturer's website and read the manual before you try to do it.  The only reason, I say to do it is that if you don't you might, in the future, assign some Docker app or something else to that port and spend days trying to figure out what is going on.

 

Yes, I'm a Prime member also, Amazon is great if you need to return something, no worries there.

I will hook a monitor and keyboard up and get into the BIOS to disable the built-in network adapter.

I ordered the card, it will be here tomorrow and looking forward to trying it.

Thanks to both of you for helping me.

Tom

I'd like to report, I installed the Intel Network PCI adapter.

So far No dropouts or pauses after watching two 2hr programs. This is good news for me, so far. I'll give another update as time passes.

  • Author

Tested the Realtek NIC with rc3 and can report that the problem still exists...

  • 3 weeks later...
  • Author

Tested the Realtek NIC with rc4 and can report that the problem still exists.  And installing a Intel Network Card does fix the problem still. 

 

I can further verify that if you don't disable the Realtek NIC in the BIOS, the Intel card is not available to the GUI!  A word to the wise should be sufficient! 

  • 2 weeks later...
  • Author

Tested both the standard RealTek NIC and the Intel Network Card ( EXPI9301CTBLK) using unRAID version 6.0.0.  Using the movie Lucy (I have used this film so many times I know exactly what to expect so it shortens the testing time), I found that I had four audio dropouts in the first fifteen minutes of watching with the on-board RealTek NIC.  There were no dropouts in the same time period with the Intel Network Card.  I would say that the RealTek may give you problems with ver 6.0.0 if your processor is one of the 'slower' ones.

 

Keep in mind that the Intel Network card will solve the problem but it will cost you between $25US and $30US.  Second thing--- If you install the Intel Card, you will have to disable the RealTek NIC in the BIOS as it otherwise will be installed as eth0 which is the default port that unRAID uses. 

Thanks for continuing to keep us abreast of your experience with this Frank!

 

 

Wow, that sounds easy!

I don't have an available PCI Express x1 slot available, it's being used for hard drive card. I do have a PCI Express x16 slot available but don't want to take the chance that it's only for a video card. I also have two regular PCI slots available so thinking on using one of them.

Do you think this card will be good?

http://www.amazon.com/Intel-PWLA8391GT-1000-Network-Adapter/dp/B00030DEQE/ref=cm_cr_pr_product_top?ie=UTF8

Thanks,

Tom

 

If you are ordering it from Amazon, I won't worry too much as to whether it works or not.  I have always had good luck getting return postage paid service when I tell them that it didn't work.  (Disclosure:  I am an Amazon Prime Member and I do purchase a lot of stuff from them!)  And testing and return in a couple of days (if necessary)  will always help your cause!

 

By the way, turning off the onboard NIC/LAN Controller is not really that difficult.  Finding it in the BIOS settings is the hardest part.  It is unusually buried a bit down in the menu system.  Look for something like 'Onboard Devices Configuration'.  (On my ASUS board, it is under the 'Advance' heading.)  You just set the controller to 'Disabled' and save the settings as you exit.  Best plan of attack is to download the Mother Board manual straight from the Manufacturer's website and read the manual before you try to do it.  The only reason, I say to do it is that if you don't you might, in the future, assign some Docker app or something else to that port and spend days trying to figure out what is going on.

 

Yes, I'm a Prime member also, Amazon is great if you need to return something, no worries there.

I will hook a monitor and keyboard up and get into the BIOS to disable the built-in network adapter.

I ordered the card, it will be here tomorrow and looking forward to trying it.

Thanks to both of you for helping me.

Tom

I'd like to report, I installed the Intel Network PCI adapter.

So far No dropouts or pauses after watching two 2hr programs. This is good news for me, so far. I'll give another update as time passes.

 

Still no dropouts. Working perfectly! Intel Network PCI adapter and Version 6.0.0. And to think I was ready to abandon the whole thing and a $25. card fixed it!

 

  • Author

Thanks Tom899.

 

We now know of two Intel cards will solve the problem.  One is a PCI-E and the other is a PCI card.  For reference, here are the model numbers and ordering links on Amazon.com.  (The ordering information is for information only, you may well find a better price elsewhere!)

 

PCI-E

   

        Intel Gigabit CT PCI-E Network Adapter EXPI9301CTBLK    (  http://www.amazon.com/gp/product/B001CY0P7G?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00  )

 

PCI

 

        Intel  PRO/1000 GT PCI Network Adapter PWLA8391GT    (  http://www.amazon.com/Intel-PWLA8391GT-1000-Network-Adapter/dp/B00030DEQE/ref=cm_cr_pr_product_top?ie=UTF8  )

 

If anyone else finds another card which will solve the problem, please provide this thread with information.  Please be sure that you have an issue with playback stalls and/or audio dropout before you post that card as a solution as there are probably a lot of Network Cards that will work with unRAID 6.X.X.  This thread is only concerned with cards that address the issue. 

I have the same problema.

 

My motherboard is: Asus P5QLD PRO

Integrated network card: Atholes L1E (Atheros AR8121/AR8113/AR8114 PCI-E)

  • Author

I have the same problema.

 

My motherboard is: Asus P5QLD PRO

Integrated network card: Atholes L1E (Atheros AR8121/AR8113/AR8114 PCI-E)

 

Suggest you post up details on your processor and amount of memory.  The issue appears to be related to the the processing power of the CPU as the CPU does a lot more work with on-board NIC's then with descrete network cards. 

I have the same problema.

 

My motherboard is: Asus P5QLD PRO

Integrated network card: Atholes L1E (Atheros AR8121/AR8113/AR8114 PCI-E)

 

Suggest you post up details on your processor and amount of memory.  The issue appears to be related to the the processing power of the CPU as the CPU does a lot more work with on-board NIC's then with descrete network cards.

 

CPU: Pentium® Dual-Core CPU E5700 @ 3.00GHz
RAM: 4GB
Network: eth0: 1000Mb/s - Full Duplex

 

I still can fullbd streaming, need 40Mbps.

To transfer files I reach speeds of 900Mbps but not on streaming.

On streaming is reached speeds of 15Mbps.

 

  • Author

I have the same problema.

 

My motherboard is: Asus P5QLD PRO

Integrated network card: Atholes L1E (Atheros AR8121/AR8113/AR8114 PCI-E)

 

Suggest you post up details on your processor and amount of memory.  The issue appears to be related to the the processing power of the CPU as the CPU does a lot more work with on-board NIC's then with descrete network cards.

 

CPU: Pentium® Dual-Core CPU E5700 @ 3.00GHz
RAM: 4GB
Network: eth0: 1000Mb/s - Full Duplex

 

I still can fullbd streaming, need 40Mbps.

To transfer files I reach speeds of 900Mbps but not on streaming.

On streaming is reached speeds of 15Mbps.

 

Your CPU has Passmark Benchmark of 1570 where my Benchmark numbers for my two CPUs are about 800.  I would not think that your CPU is contributing to the problem.  I have no experience with the Atholes on-board NIC or the quality of their Linux software drivers.  Perhaps, someone from LimeTech will jump in to provide some extra information. 

 

Am I right in thinking that English is not your native language? 

  • 2 weeks later...

I have the same problema.

 

My motherboard is: Asus P5QLD PRO

Integrated network card: Atholes L1E (Atheros AR8121/AR8113/AR8114 PCI-E)

 

Suggest you post up details on your processor and amount of memory.  The issue appears to be related to the the processing power of the CPU as the CPU does a lot more work with on-board NIC's then with descrete network cards.

 

CPU: Pentium® Dual-Core CPU E5700 @ 3.00GHz
RAM: 4GB
Network: eth0: 1000Mb/s - Full Duplex

 

I still can fullbd streaming, need 40Mbps.

To transfer files I reach speeds of 900Mbps but not on streaming.

On streaming is reached speeds of 15Mbps.

 

Your CPU has Passmark Benchmark of 1570 where my Benchmark numbers for my two CPUs are about 800.  I would not think that your CPU is contributing to the problem.  I have no experience with the Atholes on-board NIC or the quality of their Linux software drivers.  Perhaps, someone from LimeTech will jump in to provide some extra information. 

 

Am I right in thinking that English is not your native language?

 

Sorry for my English.

The English is not my native language.

My native language is Spanish.

  • Author

 

Sorry for my English.

The English is not my native language.

My native language is Spanish.

 

No Apology needed!  I admire the fact that your skills in another language are good enough to be able to participate in a technical forum such as this one.  However, knowing it about the poster will often help us to understand what he is try to say. 

 

 

 

CPU: Pentium® Dual-Core CPU E5700 @ 3.00GHz
RAM: 4GB
Network: eth0: 1000Mb/s - Full Duplex

...

I still can fullbd streaming, need 40Mbps.

To transfer files I reach speeds of 900Mbps but not on streaming.

On streaming is reached speeds of 15Mbps.

 

Am I correct in assuming:

 

1-- that you need a data transfer rate of 40Mbps for BluRay streaming?

 

2-- In sending files to your server, you are getting data rates as  fast as 900Mbps?

 

3-- But on streaming of BluRay content to your media player, you are only getting data rates of 15Mbps? 

 

If all of this is information is correct, what device are you using for a media player?

 

Have you tried copying BluRay files from you server back to your PC?  If you have, what data rate did you get?

 

 

Sorry for my English.

The English is not my native language.

My native language is Spanish.

 

No Apology needed!  I admire the fact that your skills in another language are good enough to be able to participate in a technical forum such as this one.  However, knowing it about the poster will often help us to understand what he is try to say. 

 

 

 

CPU: Pentium® Dual-Core CPU E5700 @ 3.00GHz
RAM: 4GB
Network: eth0: 1000Mb/s - Full Duplex

...

I still can fullbd streaming, need 40Mbps.

To transfer files I reach speeds of 900Mbps but not on streaming.

On streaming is reached speeds of 15Mbps.

 

Am I correct in assuming:

 

1-- that you need a data transfer rate of 40Mbps for BluRay streaming?

 

2-- In sending files to your server, you are getting data rates as  fast as 900Mbps?

 

3-- But on streaming of BluRay content to your media player, you are only getting data rates of 15Mbps? 

 

If all of this is information is correct, what device are you using for a media player?

 

Have you tried copying BluRay files from you server back to your PC?  If you have, what data rate did you get?

 

1-- Yes.

2-- Yes (Also from the server to computer).

3-- Using a computer, I tried with PowerDVD, TotalMedia Theatre and MPC-HC.

4-- The server to computer also 900Mbps.

 

  • Author

Now, go to the 'Dashboard'.  In the 'System Status' box, look and report the numbers for 'eth0' and 'lo'.

 

You should probably also attach the diagnostics file  for your server.  You can get this file by clicking on the 'Tools' tab and then clicking on the 'Diagnostics' icon.

 

I have another question for you.  Do you have a Ethernet Network Card that you could install in this server? 

Now, go to the 'Dashboard'.  In the 'System Status' box, look and report the numbers for 'eth0' and 'lo'.

 

You should probably also attach the diagnostics file  for your server.  You can get this file by clicking on the 'Tools' tab and then clicking on the 'Diagnostics' icon.

 

I have another question for you.  Do you have a Ethernet Network Card that you could install in this server?

 

eth0: 1000Mb/s - full duplex 
lo:     loopback 

 

This is de file you asked for.

server-diagnostics-20150630-2127.zip

  • Author

You should be able to get something like this:

Error_Numbers.JPG.34ecce836da0c6597e69d45694fd7fc5.JPG

You should be able to get something like this:

There is a dropdown in the System Status header. It must be set to Errors to get that information.

You should be able to get something like this:

 

Sorry:

bf58ud.jpg

  • Author

I looked through your syslog in the diagnostics file that you uploaded and I didn't see anything unusual. 

 

I have a question.  Did you generate this file after you tried to play a BluRay file? 

 

In an earlier post, I asked if you have a Ethernet Network Card that you could try in this system?  Using an Intel card solved this problem for myself and another person.  I don't know if you  will have the same result but it is worth a try.  (You do have to disable the onboard NIC in the BIOS if you decide to try an Network Card.)

 

I have a question.  Did you generate this file after you tried to play a BluRay file? 

Yes.

 

In an earlier post, I asked if you have a Ethernet Network Card that you could try in this system?  Using an Intel card solved this problem for myself and another person.  I don't know if you  will have the same result but it is worth a try.  (You do have to disable the onboard NIC in the BIOS if you decide to try an Network Card.)

I have no network card for testing, always use onboard NIC.

I've done this test, to call it something, and I don't understand why it's happening.

If I copy an ISO from the server the speed is the max. available but that same ISO mounted on the PC and copying the files inside takes forever, making it impossible to stream anything.

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