SMART OK but get helium level (failing now)


casperse

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Hi All

 

I got a PAS email on all drives today, but after logging into the UI I got this pop-up

 

Unraid Disk 10 SMART health [22]: 30-01-2020 01:25
Warning [TOWER] - helium level (failing now) is 23
WDC_WD80EFZX-68UW8N0_VKHR62YX (sdt)

 

Looking at the smart data:

image.thumb.png.8c87274d00bab4a6578e608ae9019eb4.png

 

and on the overall status page:

image.png.bf978447541126a214b72616a15ea2dc.png

 

Do I need to change some settings, since I didn't get a FAIL in the daily report?

Or maybe a Warning email? 

Disk 10 - WDC_WD80EFZX-68UW8N0_VKHR62YX (sdt) - active 22 C [OK]

 

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Yes it's very strange?

Here is the downloaded file, could the notification be a old one?

I have swapped and added drives during the last 4 days?

 

I just noticed that one of the WD drives same model does not show any Helium status on the SMART status?

image.png.eb3d3138bc0f8cee8785a8e3437e6276.png

image.png.b7b6f8f07b340cd4414e7fa435f0c75f.png

image.thumb.png.4cefaa01d1d52ef12d8204be0515de51.png

 

I am currently moving all data away from drive 10 but that might be a mistake!

 

Thanks @johnnie.black for helping me making sence of the SMART info ;-)

WDC_WD80EFZX-68UW8N0_VKHR62YX-20200130-1153.txt

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16 minutes ago, casperse said:

I just noticed that one of the WD drives same model does not show any Helium status on the SMART status?

It's not the same model:

WD80EFZX-68UW8N0 - 1st gen helium filled model

WD80EFAX-68LHPN0 - 2nd gen helium filled model

WD80EFAX-68KNBN0 - newer air filled model

 

17 minutes ago, casperse said:

could the notification be a old one?

I have swapped and added drives during the last 4 days?

Most likely, that disk look fine, unless there's a firmware bug which I find very unlikely.

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1 minute ago, johnnie.black said:

It's not the same model:

WD80EFZX-68UW8N0 - 1st gen helium filled model

WD80EFAX-68LHPN0 - 2nd gen helium filled model

WD80EFAX-68KNBN0 - newer air filled model

 

Most likely, that disk look fine, unless there's a firmware bug which I find very unlikely.

Right! Same size not same model! - Should I be concerned about the type: Old Age?

I have looked and all drives show "Green thumb" so I don't know what drive this Helium warning could be for?

 

Guess I just have to complete my data migration from my Synology and start Parity 1+2 for the array, and see if the error re-surfaces?

 

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8 minutes ago, casperse said:

Should I be concerned about the type: Old Age?

No, what matters is if the attribute is failing on not, now or in the past, the "failed" column.

 

28 minutes ago, casperse said:

and see if the error re-surfaces?

 

Yep

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On 1/30/2020 at 6:24 AM, johnnie.black said:

It's not the same model:

WD80EFZX-68UW8N0 - 1st gen helium filled model

WD80EFAX-68LHPN0 - 2nd gen helium filled model

WD80EFAX-68KNBN0 - newer air filled model

 

Most likely, that disk look fine, unless there's a firmware bug which I find very unlikely.

I just purchased two WD80's. To my surprise, what arrived were WDC_WD80EFAX-68LHPN0's.  I thought all new stock was air filled.  Helium is a plus for me, they run a few degrees cooler.

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