New User; Drives Not Showing?

[Agathon813]

Hello,

I'm building my first Unraid server and I put three 3tb drives in but they're not appearing as options for the array. If anyone can help I would really appreciate it. I've tried researching it on my own and am getting nowhere. The drives show in BIOS and in the system devices show like this:

[0:0:0:0]disk Kingston DataTraveler 2.0 1.00 /dev/sda 15.5GB

[11:0:0:0]disk SEAGATE DKS2D-H3R0SS 4F0D /dev/sdc -

[11:0:1:0]disk SEAGATE DKS2D-H3R0SS 4F0D /dev/sdd -

[11:0:2:0]disk SEAGATE DKS2D-H3R0SS 4F0D /dev/sde -

 

syslog attached.. Any feedback would be greatly appreciated

syslog.txt

[JonathanM]

Tools, diagnostics, download the zip file and attach it to your next post in this thread.

[Agathon813]

1 minute ago, jonathanm said:

Tools, diagnostics, download the zip file and attach it to your next post in this thread.

tower-diagnostics-20200218-2034.zipOk done!

[JorgeB]

Feb 18 20:11:49 Tower kernel: sd 11:0:0:0: [sdc] Unsupported sector size 520.

 

Unraid doesn't support a 520byte sector size, you can reformat the disks to 512byte sectors with sg3_utils

[JorgeB]

I forgot there's a FAQ entry about this.

[Agathon813]

5 hours ago, johnnie.black said:

Feb 18 20:11:49 Tower kernel: sd 11:0:0:0: [sdc] Unsupported sector size 520.

 

Unraid doesn't support a 520byte sector size, you can reformat the disks to 512byte sectors with sg3_utils

Thank you, all drives are formatting to 512 now. I’ll know if it worked in about 10 hours I guess but I’m sure you’re right. 

[Agathon813]

14 hours ago, johnnie.black said:

Feb 18 20:11:49 Tower kernel: sd 11:0:0:0: [sdc] Unsupported sector size 520.

 

Unraid doesn't support a 520byte sector size, you can reformat the disks to 512byte sectors with sg3_utils

Ok i completed formatting but now only one of the three drives will mount. two say no file system. 

tower-diagnostics-20200219-1702.zip

[Squid]

2 hours ago, Agathon813 said:

two say no file system. 

Have you formatted them yet within unRaid to XFS?

[Agathon813]

1 minute ago, Squid said:

Have you formatted them yet within unRaid to XFS?

Yes, I did all three at the same time. One went properly and the other two didn't.  I tried a couple additional times, too and nothing changed.

[Agathon813]

tower-diagnostics-20200219-2108.zipUgh. Well, while trying to self-diagnose and troubleshoot this, I managed to make one of the drives that was showing "No File system" now shows "Unmountable: Unsupported partition layout"...

 

 

Edited February 20, 2020 by Agathon813

[JorgeB]

There are write errors on both disks:

 

Feb 19 16:51:38 Tower kernel: sd 5:0:1:0: [sdc] tag#7520 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=0x08
Feb 19 16:51:38 Tower kernel: sd 5:0:1:0: [sdc] tag#7520 Sense Key : 0x4 [current] [descriptor]
Feb 19 16:51:38 Tower kernel: sd 5:0:1:0: [sdc] tag#7520 <<vendor>>ASC=0x81 ASCQ=0x0
Feb 19 16:51:38 Tower kernel: sd 5:0:1:0: [sdc] tag#7520 CDB: opcode=0x8a 8a 00 00 00 00 01 5d 50 a2 88 00 00 01 00 00 00
Feb 19 16:51:38 Tower kernel: print_req_error: critical target error, dev sdc, sector 5860532872
Feb 19 16:51:38 Tower kernel: md: disk2 write error, sector=5860532808
Feb 19 16:51:38 Tower kernel: md: disk2 write error, sector=5860532816
Feb 19 16:51:38 Tower kernel: md: disk2 write error, sector=5860532824


Feb 19 16:51:38 Tower kernel: sd 5:0:2:0: [sdd] tag#7531 UNKNOWN(0x2003) Result: hostbyte=0x00 driverbyte=0x08
Feb 19 16:51:38 Tower kernel: sd 5:0:2:0: [sdd] tag#7531 Sense Key : 0x4 [current] [descriptor]
Feb 19 16:51:38 Tower kernel: sd 5:0:2:0: [sdd] tag#7531 <<vendor>>ASC=0x81 ASCQ=0x0
Feb 19 16:51:38 Tower kernel: sd 5:0:2:0: [sdd] tag#7531 CDB: opcode=0x8a 8a 00 00 00 00 01 5d 50 a2 88 00 00 01 00 00 00
Feb 19 16:51:38 Tower kernel: print_req_error: critical target error, dev sdd, sector 5860532872
Feb 19 16:51:38 Tower kernel: md: disk3 write error, sector=5860532808

 

Don't know what's causing that, but it's not a software problem, try updating LSI firmware, though doubt it's that.