Kim Posted August 29, 2020 Share Posted August 29, 2020 I use Dell H200 HBA card (has flashed to LSI 9211-8i IT Mode) . Recently, I find that when I copy big file (like 4G+) via SMB, about 10 minutes later , it failed to write. I open the control panel and find the error is rising fastly. I have tried many ways to restore to normal (like spin up/down), but they all failed. And I can't halt or reboot it gracefully! If I reboot the computer violently, it restores to normal. If I try the same thing, I will get the same result. Another interesting phenomenon is that I plug the hard disk into the chip without any problems. After plugging it back into the Dell H200, the problem came. I suspect it is the Dell H200 problem , but I can't solve it! I upload some diagnostics, they are generated when I halt the system. tower-diagnostics-20200829-1535.zip tower-diagnostics-20200829-1428.zip tower-diagnostics-20200828-1706.zip Quote Link to comment
Squid Posted August 29, 2020 Share Posted August 29, 2020 Not a defect, and you should probably post in General Support, but it's either the controller (especially if it happens to be a counterfeit card), or a cabling issue. Reseat the cabling / power connectors Quote Link to comment
trurl Posted August 29, 2020 Share Posted August 29, 2020 29 minutes ago, Squid said: you should probably post in General Support Already copied into this General Support thread. Please don't start another for this issue. Quote Link to comment
Kim Posted August 30, 2020 Author Share Posted August 30, 2020 Thanks for your help! When I use OMV or FreeNAS, I didn't observe this phenomenon. I don't know the problem is the hardware or software. Quote Link to comment
JorgeB Posted August 30, 2020 Share Posted August 30, 2020 Problem with the HBA: Aug 29 15:15:20 Tower kernel: mpt2sas_cm0: SAS host is non-operational !!!! Make sure it's well seated and sufficiently cooled, you can also try a different PCIe slot if available. Quote Link to comment
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