https://xfs.org/index.php/XFS_email_list_and_archives
Posting the kernel version and relevant syslog snippet should be enough to start, can also mention that it appears on disk1 but not in the similar disk2, they will ask for more info if needed.
Linux version 5.14.15-Unraid
Mar 6 19:59:21 tdm emhttpd: shcmd (81): mkdir -p /mnt/disk1
Mar 6 19:59:21 tdm emhttpd: shcmd (82): mount -t xfs -o noatime /dev/md1 /mnt/disk1
Mar 6 19:59:21 tdm kernel: SGI XFS with ACLs, security attributes, no debug enabled
Mar 6 19:59:21 tdm kernel: XFS (md1): Mounting V5 Filesystem
Mar 6 19:59:21 tdm kernel: XFS (md1): Ending clean mount
Mar 6 19:59:21 tdm emhttpd: shcmd (83): xfs_growfs /mnt/disk1
Mar 6 19:59:21 tdm kernel: xfs filesystem being mounted at /mnt/disk1 supports timestamps until 2038 (0x7fffffff)
Mar 6 19:59:21 tdm root: xfs_growfs: XFS_IOC_FSGROWFSDATA xfsctl failed: No space left on device
Mar 6 19:59:21 tdm root: meta-data=/dev/md1 isize=512 agcount=32, agsize=137330687 blks
Mar 6 19:59:21 tdm root: = sectsz=512 attr=2, projid32bit=1
Mar 6 19:59:21 tdm root: = crc=1 finobt=1, sparse=1, rmapbt=0
Mar 6 19:59:21 tdm root: = reflink=1 bigtime=0 inobtcount=0
Mar 6 19:59:21 tdm root: data = bsize=4096 blocks=4394581984, imaxpct=5
Mar 6 19:59:21 tdm root: = sunit=1 swidth=32 blks
Mar 6 19:59:21 tdm root: naming =version 2 bsize=4096 ascii-ci=0, ftype=1
Mar 6 19:59:21 tdm root: log =internal log bsize=4096 blocks=521728, version=2
Mar 6 19:59:21 tdm root: = sectsz=512 sunit=1 blks, lazy-count=1
Mar 6 19:59:21 tdm root: realtime =none extsz=4096 blocks=0, rtextents=0
Mar 6 19:59:21 tdm emhttpd: shcmd (83): exit status: 1
Mar 6 19:59:21 tdm emhttpd: shcmd (84): mkdir -p /mnt/disk2
Mar 6 19:59:21 tdm kernel: XFS (md1): EXPERIMENTAL online shrink feature in use. Use at your own risk!
Mar 6 19:59:21 tdm emhttpd: shcmd (85): mount -t xfs -o noatime /dev/md2 /mnt/disk2
Mar 6 19:59:21 tdm kernel: XFS (md2): Mounting V5 Filesystem
Mar 6 19:59:22 tdm kernel: XFS (md2): Ending clean mount
Mar 6 19:59:22 tdm kernel: xfs filesystem being mounted at /mnt/disk2 supports timestamps until 2038 (0x7fffffff)
Mar 6 19:59:22 tdm emhttpd: shcmd (86): xfs_growfs /mnt/disk2
Mar 6 19:59:22 tdm root: xfs_growfs: XFS_IOC_FSGROWFSDATA xfsctl failed: No space left on device
Mar 6 19:59:22 tdm root: meta-data=/dev/md2 isize=512 agcount=32, agsize=137330687 blks
Mar 6 19:59:22 tdm root: = sectsz=512 attr=2, projid32bit=1
Mar 6 19:59:22 tdm root: = crc=1 finobt=1, sparse=1, rmapbt=0
Mar 6 19:59:22 tdm root: = reflink=1 bigtime=0 inobtcount=0
Mar 6 19:59:22 tdm root: data = bsize=4096 blocks=4394581984, imaxpct=5
Mar 6 19:59:22 tdm root: = sunit=1 swidth=32 blks
Mar 6 19:59:22 tdm root: naming =version 2 bsize=4096 ascii-ci=0, ftype=1
Mar 6 19:59:22 tdm root: log =internal log bsize=4096 blocks=521728, version=2
Mar 6 19:59:22 tdm root: = sectsz=512 sunit=1 blks, lazy-count=1
Mar 6 19:59:22 tdm root: realtime =none extsz=4096 blocks=0, rtextents=0
Mar 6 19:59:22 tdm emhttpd: shcmd (86): exit status: 1