Unraid not seeing 16tb enterprise drive

[vmax5000]

I recently purchased 2 16tb enterprise hard drives to replace my 10 tb parity drives, I stopped the array and unassigned one of the 10 tb drives then powered down and replaced it with the 16tb drive. After power up the 16tb drive was not seen as an unassigned device or at all. Is there something I need to do or does unraid not support enterprise drives?

 

Thanks

[Squid]

You need to post your diagnostics with the drive installed

 

Also, does the BIOS see the drive?

[vmax5000]

It looks like it's just a bad hard drive, I put in the second drive and it came up fine and I am now doing the parity rebuild with that drive.

 

Thanks

[SimonF]

18 minutes ago, vmax5000 said:

I recently purchased 2 16tb enterprise hard drives to replace my 10 tb parity drives, I stopped the array and unassigned one of the 10 tb drives then powered down and replaced it with the 16tb drive. After power up the 16tb drive was not seen as an unassigned device or at all. Is there something I need to do or does unraid not support enterprise drives?

 

Thanks

Which drives are they? Are they SAS drives if so you cannot use standard sata ports.

[JonathanM]

1 minute ago, vmax5000 said:

It looks like it's just a bad hard drive, I put in the second drive and it came up fine and I am now doing the parity rebuild with that drive.

 

Thanks

Since one drive is bad, the other is automatically suspect. I recommend a long smart test at the very least.

[superloopy1]

16 hours ago, JonathanM said:

Since one drive is bad, the other is automatically suspect. I recommend a long smart test at the very least.

why is that?

 

is it assumed they're from a bad batch?

[JonathanM]

1 hour ago, superloopy1 said:

why is that?

 

is it assumed they're from a bad batch?

In my experience, drives that arrived together experienced similar trauma during shipping. I've found it's much more likely for rough shipping and handling to damage drives than any other cause. Raw drives are still extremely delicate, the G force of even gently tapping one raw drive against another is plenty to damage them. A solid layer of foam or rubber, even a thin layer, reduces the G load tremendously, It's the bare metal hitting something solid that's the problem.