kingJahfy Posted September 15, 2012 Share Posted September 15, 2012 Been having some issues lately with my unRaid Box. I thought all was resolved after opening my case checking connections than renaming my extra and packages directories. However, today I see that one of my hard drives is 'Not in smartctl database' any guidance on why that is and how it can be resolved would be greatly appreciated smartctl -a -d ata /dev/sda smartctl 5.40 2010-10-16 r3189 [i486-slackware-linux-gnu] (local build) Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net === START OF INFORMATION SECTION === Device Model: WDC WD10EARX-00N0YB0 Serial Number: WD-WMC0T0478211 Firmware Version: 51.0AB51 User Capacity: 1,000,204,886,016 bytes Device is: Not in smartctl database [for details use: -P showall] ATA Version is: 8 ATA Standard is: Exact ATA specification draft version not indicated Local Time is: Sat Sep 15 14:45:45 2012 EDT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: (19980) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 195) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x30b5) SCT Status supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0 3 Spin_Up_Time 0x0027 117 113 021 Pre-fail Always - 7141 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 214 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0 9 Power_On_Hours 0x0032 098 098 000 Old_age Always - 1563 10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 43 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 16 193 Load_Cycle_Count 0x0032 197 197 000 Old_age Always - 9742 194 Temperature_Celsius 0x0022 117 109 000 Old_age Always - 30 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 1563 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. Link to comment
kingJahfy Posted September 15, 2012 Author Share Posted September 15, 2012 Also, My unRaid server is making a rattling noise alot lately but there is no visible reason as to why. I took that box appart and attempted to shake the drives in their housing but they didn't budge. Hopefully this drive is not about to die. Link to comment
dgaschk Posted September 15, 2012 Share Posted September 15, 2012 Been having some issues lately with my unRaid Box. I thought all was resolved after opening my case checking connections than renaming my extra and packages directories. However, today I see that one of my hard drives is 'Not in smartctl database' any guidance on why that is and how it can be resolved would be greatly appreciated smartctl -a -d ata /dev/sda smartctl 5.40 2010-10-16 r3189 [i486-slackware-linux-gnu] (local build) Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net === START OF INFORMATION SECTION === Device Model: WDC WD10EARX-00N0YB0 Serial Number: WD-WMC0T0478211 Firmware Version: 51.0AB51 User Capacity: 1,000,204,886,016 bytes Device is: Not in smartctl database [for details use: -P showall] ATA Version is: 8 ATA Standard is: Exact ATA specification draft version not indicated Local Time is: Sat Sep 15 14:45:45 2012 EDT SMART support is: Available - device has SMART capability. SMART support is: Enabled === START OF READ SMART DATA SECTION === SMART overall-health self-assessment test result: PASSED General SMART Values: Offline data collection status: (0x82) Offline data collection activity was completed without error. Auto Offline Data Collection: Enabled. Self-test execution status: ( 0) The previous self-test routine completed without error or no self-test has ever been run. Total time to complete Offline data collection: (19980) seconds. Offline data collection capabilities: (0x7b) SMART execute Offline immediate. Auto Offline data collection on/off support. Suspend Offline collection upon new command. Offline surface scan supported. Self-test supported. Conveyance Self-test supported. Selective Self-test supported. SMART capabilities: (0x0003) Saves SMART data before entering power-saving mode. Supports SMART auto save timer. Error logging capability: (0x01) Error logging supported. General Purpose Logging supported. Short self-test routine recommended polling time: ( 2) minutes. Extended self-test routine recommended polling time: ( 195) minutes. Conveyance self-test routine recommended polling time: ( 5) minutes. SCT capabilities: (0x30b5) SCT Status supported. SCT Feature Control supported. SCT Data Table supported. SMART Attributes Data Structure revision number: 16 Vendor Specific SMART Attributes with Thresholds: ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE 1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 0 3 Spin_Up_Time 0x0027 117 113 021 Pre-fail Always - 7141 4 Start_Stop_Count 0x0032 100 100 000 Old_age Always - 214 5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0 7 Seek_Error_Rate 0x002e 200 200 000 Old_age Always - 0 9 Power_On_Hours 0x0032 098 098 000 Old_age Always - 1563 10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0 11 Calibration_Retry_Count 0x0032 100 253 000 Old_age Always - 0 12 Power_Cycle_Count 0x0032 100 100 000 Old_age Always - 43 192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 16 193 Load_Cycle_Count 0x0032 197 197 000 Old_age Always - 9742 194 Temperature_Celsius 0x0022 117 109 000 Old_age Always - 30 196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0 197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0 198 Offline_Uncorrectable 0x0030 200 200 000 Old_age Offline - 0 199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0 200 Multi_Zone_Error_Rate 0x0008 200 200 000 Old_age Offline - 0 SMART Error Log Version: 1 No Errors Logged SMART Self-test log structure revision number 1 Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error # 1 Short offline Completed without error 00% 1563 - SMART Selective self-test log data structure revision number 1 SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS 1 0 0 Not_testing 2 0 0 Not_testing 3 0 0 Not_testing 4 0 0 Not_testing 5 0 0 Not_testing Selective self-test flags (0x0): After scanning selected spans, do NOT read-scan remainder of disk. If Selective self-test is pending on power-up, resume after 0 minute delay. It doesn't matter. Link to comment
JonathanM Posted September 15, 2012 Share Posted September 15, 2012 Also, My unRaid server is making a rattling noise alot lately but there is no visible reason as to why. Unexplained rattling is more likely caused by a fan. Sometimes even a good fan is out of balance just enough to cause sheet metal to rattle. Blow all the dust out of the fans and make sure each one spins easily. Dying drives typically click or clatter on access, very occasionally squeal or make a beeping noise. Link to comment
Joe L. Posted September 15, 2012 Share Posted September 15, 2012 The smartctl program has an internal list of disks it knows about. It is compiled in based on the version of smartctl (and when it was created) According to your own message, the version of smartctl you are running was smartctl 5.40 2010-10-16 and its version is as of almost 2 years ago (October 2010 ). Apparently, as of that date, the model number/disk family of your EARX disk was not in its database. It does not matter, not really anyways, as most of the SMART parameters are the same across manufacturers. (And those that are model specific we really don't care about, since the manufacturers don't tell us how to interpret them) Joe L. Link to comment
dgaschk Posted September 16, 2012 Share Posted September 16, 2012 For any unidentified parameters the SMART system still works. I.e., the VALUE and TRESH parameters are shown and failure is indicated correctly. If it really bothers you enter the following: /usr/sbin/update-smart-drivedb Put that line in the go file to make it persist across reboots. Link to comment
Joe L. Posted September 16, 2012 Share Posted September 16, 2012 For any unidentified parameters the SMART system still works. I.e., the VALUE and TRESH parameters are shown and failure is indicated correctly. If it really bothers you enter the following: /usr/sbin/update-smart-drivedb Put that line in the go file to make it persist across reboots. I did not know that command existed... (and I learned something new today) Link to comment
kingJahfy Posted September 17, 2012 Author Share Posted September 17, 2012 Awesome, Thanks to everyone for the helpful information. Link to comment
Videodr0me Posted February 11, 2016 Share Posted February 11, 2016 This command does not seem to work anymore - it seems the database link in the update script is no longer the correct one. Is there any solution to this? Link to comment
bernique_bleue Posted October 15, 2018 Share Posted October 15, 2018 Late answer (sorry for the topic unburying), just to inform some eventual readers that the Videodr0me's error came from the execution by normal user of the command. Why ? the /usr/sbin/update-smart-drivedb script download the disks base in some /var/lib root resources, which normal user cannot. Yep the result error say something like "download from trunk failed (HTTP error)", as it was anticipated by the author that it was the most common case, which is not for normal not 'always logged as root' user. So do "sudo /usr/sbin/update-smart-drivedb" Thank you dgaschk as I discovered this script from this msg thread (as many I think). Link to comment
trurl Posted October 15, 2018 Share Posted October 15, 2018 Not sure your necropost is really relevant. In Unraid, only the root user has access to the command line so that's why sudo wasn't needed. Link to comment
bonienl Posted October 15, 2018 Share Posted October 15, 2018 This is very very outdated... Latest versions of Unraid get the most up-to-date smart database included. No need for any scripted updates. Link to comment
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