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Disk Not in smartctl database


kingJahfy

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Been having some issues lately with my unRaid Box. I thought all was resolved after opening my case checking connections than renaming my extra and packages directories. However, today I see that one of my hard drives is 'Not in smartctl database' any guidance on why that is and how it can be resolved would be greatly appreciated

 

smartctl -a -d ata /dev/sda
smartctl 5.40 2010-10-16 r3189 [i486-slackware-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD10EARX-00N0YB0
Serial Number:    WD-WMC0T0478211
Firmware Version: 51.0AB51
User Capacity:    1,000,204,886,016 bytes
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Sat Sep 15 14:45:45 2012 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)	Offline data collection activity
				was completed without error.
				Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
				without error or no self-test has ever 
				been run.
Total time to complete Offline 
data collection: 		 (19980) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
				Auto Offline data collection on/off support.
				Suspend Offline collection upon new
				command.
				Offline surface scan supported.
				Self-test supported.
				Conveyance Self-test supported.
				Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
				power-saving mode.
				Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
				General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 195) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x30b5)	SCT Status supported.
				SCT Feature Control supported.
				SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   117   113   021    Pre-fail  Always       -       7141
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       214
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   098   098   000    Old_age   Always       -       1563
10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       43
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       16
193 Load_Cycle_Count        0x0032   197   197   000    Old_age   Always       -       9742
194 Temperature_Celsius     0x0022   117   109   000    Old_age   Always       -       30
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      1563         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

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Been having some issues lately with my unRaid Box. I thought all was resolved after opening my case checking connections than renaming my extra and packages directories. However, today I see that one of my hard drives is 'Not in smartctl database' any guidance on why that is and how it can be resolved would be greatly appreciated

 

smartctl -a -d ata /dev/sda
smartctl 5.40 2010-10-16 r3189 [i486-slackware-linux-gnu] (local build)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net

=== START OF INFORMATION SECTION ===
Device Model:     WDC WD10EARX-00N0YB0
Serial Number:    WD-WMC0T0478211
Firmware Version: 51.0AB51
User Capacity:    1,000,204,886,016 bytes
Device is:        Not in smartctl database [for details use: -P showall]
ATA Version is:   8
ATA Standard is:  Exact ATA specification draft version not indicated
Local Time is:    Sat Sep 15 14:45:45 2012 EDT
SMART support is: Available - device has SMART capability.
SMART support is: Enabled

=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED

General SMART Values:
Offline data collection status:  (0x82)	Offline data collection activity
				was completed without error.
				Auto Offline Data Collection: Enabled.
Self-test execution status:      (   0)	The previous self-test routine completed
				without error or no self-test has ever 
				been run.
Total time to complete Offline 
data collection: 		 (19980) seconds.
Offline data collection
capabilities: 			 (0x7b) SMART execute Offline immediate.
				Auto Offline data collection on/off support.
				Suspend Offline collection upon new
				command.
				Offline surface scan supported.
				Self-test supported.
				Conveyance Self-test supported.
				Selective Self-test supported.
SMART capabilities:            (0x0003)	Saves SMART data before entering
				power-saving mode.
				Supports SMART auto save timer.
Error logging capability:        (0x01)	Error logging supported.
				General Purpose Logging supported.
Short self-test routine 
recommended polling time: 	 (   2) minutes.
Extended self-test routine
recommended polling time: 	 ( 195) minutes.
Conveyance self-test routine
recommended polling time: 	 (   5) minutes.
SCT capabilities: 	       (0x30b5)	SCT Status supported.
				SCT Feature Control supported.
				SCT Data Table supported.

SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
  1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
  3 Spin_Up_Time            0x0027   117   113   021    Pre-fail  Always       -       7141
  4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       214
  5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
  7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       0
  9 Power_On_Hours          0x0032   098   098   000    Old_age   Always       -       1563
10 Spin_Retry_Count        0x0032   100   100   000    Old_age   Always       -       0
11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       43
192 Power-Off_Retract_Count 0x0032   200   200   000    Old_age   Always       -       16
193 Load_Cycle_Count        0x0032   197   197   000    Old_age   Always       -       9742
194 Temperature_Celsius     0x0022   117   109   000    Old_age   Always       -       30
196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
198 Offline_Uncorrectable   0x0030   200   200   000    Old_age   Offline      -       0
199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
200 Multi_Zone_Error_Rate   0x0008   200   200   000    Old_age   Offline      -       0

SMART Error Log Version: 1
No Errors Logged

SMART Self-test log structure revision number 1
Num  Test_Description    Status                  Remaining  LifeTime(hours)  LBA_of_first_error
# 1  Short offline       Completed without error       00%      1563         -

SMART Selective self-test log data structure revision number 1
SPAN  MIN_LBA  MAX_LBA  CURRENT_TEST_STATUS
    1        0        0  Not_testing
    2        0        0  Not_testing
    3        0        0  Not_testing
    4        0        0  Not_testing
    5        0        0  Not_testing
Selective self-test flags (0x0):
  After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.

 

It doesn't matter.

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Also, My unRaid server is making a rattling noise alot lately but there is no visible reason as to why.

Unexplained rattling is more likely caused by a fan. Sometimes even a good fan is out of balance just enough to cause sheet metal to rattle. Blow all the dust out of the fans and make sure each one spins easily. Dying drives typically click or clatter on access, very occasionally squeal or make a beeping noise.

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The smartctl program has an internal list of disks it knows about.  It is compiled in based on the version of smartctl (and when it was created)

 

According to your own message, the version of smartctl you are running was

smartctl 5.40 2010-10-16

and its version is as of almost 2 years ago  (October 2010 ).  Apparently, as of that date, the model number/disk family of your EARX disk was not in its database.

 

It does not matter, not really anyways, as most of the SMART parameters are the same across manufacturers.  (And those that are model specific we really don't care about, since the manufacturers don't tell us how to interpret them)

 

Joe L.

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For any unidentified parameters the SMART system still works. I.e., the VALUE and TRESH parameters are shown and failure is indicated correctly.

 

If it really bothers you enter the following:

 

/usr/sbin/update-smart-drivedb

 

Put that line in the go file to make it persist across reboots.

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For any unidentified parameters the SMART system still works. I.e., the VALUE and TRESH parameters are shown and failure is indicated correctly.

 

If it really bothers you enter the following:

 

/usr/sbin/update-smart-drivedb

 

Put that line in the go file to make it persist across reboots.

I did not know that command existed...  (and I learned something new today)
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  • 3 years later...
  • 2 years later...

Late answer (sorry for the topic unburying), just to inform some eventual readers that the Videodr0me's error came from the execution by normal user of the command.

Why ? the /usr/sbin/update-smart-drivedb script download the disks base in some /var/lib root resources, which normal user cannot. Yep the result error say something like "download from trunk failed (HTTP error)", as it was anticipated by the author that it was the most common case, which is not for normal not 'always logged as root' user.

 

So do "sudo /usr/sbin/update-smart-drivedb"

Thank you dgaschk as I discovered this script from this msg thread (as many I think).

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