Djoss Posted September 26, 2022 Author Share Posted September 26, 2022 I would be surprised that CloudBerry is dead. Probably a (big) technical issue. I contacted MSP360 to report the problem, let's see if I get any update. 1 Quote Link to comment
Djoss Posted September 28, 2022 Author Share Posted September 28, 2022 Looks like everything is now back online. 1 Quote Link to comment
Royalflash5220 Posted September 28, 2022 Share Posted September 28, 2022 16 hours ago, Djoss said: Looks like everything is now back online. Just tried it, works again, thanks for the info! Quote Link to comment
Dawson Posted October 22, 2022 Share Posted October 22, 2022 Hi everyone, I have been running into the issue with my backups where the upload speed will be great for about an hour and drop down to less than 1 Mbps there after. has anyone ran into this issue or know how I might be able to resolve this problem? any help would be greatly appreciated. thank you, Dawson Quote Link to comment
Djoss Posted October 24, 2022 Author Share Posted October 24, 2022 On 10/22/2022 at 1:26 PM, Dawson said: Hi everyone, I have been running into the issue with my backups where the upload speed will be great for about an hour and drop down to less than 1 Mbps there after. has anyone ran into this issue or know how I might be able to resolve this problem? any help would be greatly appreciated. thank you, Dawson What is your backup destination ? 1 Quote Link to comment
Dawson Posted October 29, 2022 Share Posted October 29, 2022 The destination is backblaze B2 bucket Quote Link to comment
Djoss Posted October 29, 2022 Author Share Posted October 29, 2022 2 hours ago, Dawson said: The destination is backblaze B2 bucket Could it be related to quotas on your B2 account ? Does the UI show any progress after a few hours ? If not, then you are probably facing a known issue with the latest version, where the backup plan gets stuck. To mitigate this issue, you can configure the backup plan to automatically abort after some time. Quote Link to comment
Dawson Posted October 29, 2022 Share Posted October 29, 2022 1 hour ago, Djoss said: Could it be related to quotas on your B2 account ? Does the UI show any progress after a few hours ? If not, then you are probably facing a known issue with the latest version, where the backup plan gets stuck. To mitigate this issue, you can configure the backup plan to automatically abort after some time. The UI does not show any progress, I assume this means that it is the known issue. how can I set it up to mitigate this issue? also is there any plans on the devs to fix this issue if it is a known issue? Thanks for all the help! Quote Link to comment
Djoss Posted October 29, 2022 Author Share Posted October 29, 2022 32 minutes ago, Dawson said: how can I set it up to mitigate this issue? Edit you backup plan. At some point you will have the following option: 33 minutes ago, Dawson said: also is there any plans on the devs to fix this issue if it is a known issue? Yes, I have a support ticket with them. They are trying to find to root cause. Also, the issue has been reported on their forum: https://forum.msp360.com/discussion/2644/cannot-complete-a-backup-since-upgrade-to-4-0-0-260 Quote Link to comment
Dawson Posted October 29, 2022 Share Posted October 29, 2022 13 minutes ago, Djoss said: Edit you backup plan. At some point you will have the following option: Yes, I have a support ticket with them. They are trying to find to root cause. Also, the issue has been reported on their forum: https://forum.msp360.com/discussion/2644/cannot-complete-a-backup-since-upgrade-to-4-0-0-260 Awesome, thank you so much for all your help! Quote Link to comment
MP715 Posted November 17, 2022 Share Posted November 17, 2022 If you accidentally minimize cloudberry in the vnc window, is there a way to restore it? I'm in the middle of a backup and i don't want to restart the container. Quote Link to comment
Djoss Posted November 17, 2022 Author Share Posted November 17, 2022 9 hours ago, MP715 said: If you accidentally minimize cloudberry in the vnc window, is there a way to restore it? I'm in the middle of a backup and i don't want to restart the container. How did you do that ? Normally the main application window cannot be minimized. Quote Link to comment
MP715 Posted November 20, 2022 Share Posted November 20, 2022 (edited) On 11/17/2022 at 6:19 AM, Djoss said: How did you do that ? Normally the main application window cannot be minimized. I hit Ctrl+M. I ended up restarting the container. Edited November 20, 2022 by MP715 Quote Link to comment
michaelben Posted November 27, 2022 Share Posted November 27, 2022 I've got an issue configuring CloudBerry on Unraid. When I run CloudBerry, the "storage" folder - the main folder to backup is missing from the GUI. One peculiarity is that I previously ran docker on BTRFS image (about a year ago), and CloudBerry was working fine. I switched to XFS because I was having some other issues with the image, and CloudBerry stopped working - that is, there is nothing to backup. I tested today and temporarily switched to a new BTRFS docker image, and everything started showing up again! However, I am reluctant to switch to BTRFS permanently unless absolutely necessary to get Cloudberry to work. Why would it work fine with btrfs but not with xfs image?? Is this permission related issue (I don't change any file permissions, just switch docker image over from my docker.img to docker-xfs.img... If so, how can I fix it? Quote Link to comment
mackid1993 Posted December 4, 2022 Share Posted December 4, 2022 @Djoss It looks like there is a new version of Cloudberry with some new features. Would you be able to publish an update to the container? Thanks!! Quote Link to comment
Djoss Posted December 5, 2022 Author Share Posted December 5, 2022 On 12/4/2022 at 9:58 AM, mackid1993 said: @Djoss It looks like there is a new version of Cloudberry with some new features. Would you be able to publish an update to the container? Thanks!! Yes, I'm working on this. Quote Link to comment
Djoss Posted December 5, 2022 Author Share Posted December 5, 2022 On 11/27/2022 at 5:27 AM, michaelben said: I've got an issue configuring CloudBerry on Unraid. When I run CloudBerry, the "storage" folder - the main folder to backup is missing from the GUI. One peculiarity is that I previously ran docker on BTRFS image (about a year ago), and CloudBerry was working fine. I switched to XFS because I was having some other issues with the image, and CloudBerry stopped working - that is, there is nothing to backup. I tested today and temporarily switched to a new BTRFS docker image, and everything started showing up again! However, I am reluctant to switch to BTRFS permanently unless absolutely necessary to get Cloudberry to work. Why would it work fine with btrfs but not with xfs image?? Is this permission related issue (I don't change any file permissions, just switch docker image over from my docker.img to docker-xfs.img... If so, how can I fix it? CloudBerry Backup was always picky on how it shows the directory tree. It seems to be based on mounts. Using different Docker image type changes the mount type used inside the container. Some mount types don't seem to be recognized by CloudBerry Backup. Quote Link to comment
mackid1993 Posted December 5, 2022 Share Posted December 5, 2022 13 minutes ago, Djoss said: Yes, I'm working on this. Thank you! Quote Link to comment
michaelben Posted December 6, 2022 Share Posted December 6, 2022 14 hours ago, Djoss said: CloudBerry Backup was always picky on how it shows the directory tree. It seems to be based on mounts. Using different Docker image type changes the mount type used inside the container. Some mount types don't seem to be recognized by CloudBerry Backup. Is there anything I can do to adjust mounts permissions etc besides changing the docker image type?? Quote Link to comment
hikewv Posted December 9, 2022 Share Posted December 9, 2022 (edited) I am getting this error: [supervisor ] starting service 'cbbLocalManagement'... [cbbLocalManagement] [ CBB ] [ 1 ] Error on remove old icon file, path: /opt/local/CloudBerry Backup/share/webAccess/img/MainIcon.ico error: Permission denied [supervisor ] service 'cbbLocalManagement' failed to be started: not ready after 5000 msec, giving up. Anyone have an idea? This just started after installing latest update Edited December 9, 2022 by hikewv Quote Link to comment
Djoss Posted December 9, 2022 Author Share Posted December 9, 2022 2 minutes ago, hikewv said: I am getting this error: [supervisor ] starting service 'cbbLocalManagement'... [cbbLocalManagement] [ CBB ] [ 1 ] Error on remove old icon file, path: /opt/local/CloudBerry Backup/share/webAccess/img/MainIcon.ico error: Permission denied [supervisor ] service 'cbbLocalManagement' failed to be started: not ready after 5000 msec, giving up. Anyone have an idea? Can you try to run the following command to verify if you see the same problem: docker run --rm jlesage/cloudberry-backup Quote Link to comment
hikewv Posted December 9, 2022 Share Posted December 9, 2022 it was weird i had reverted back to v1.28.0 and it worked, i reinstalled current again, It start up this time but i do still see the error in the logs [supervisor ] starting service 'cbbLocalManagement'... [cbbLocalManagement] [ CBB ] [ 1 ] Error on remove old icon file, path: /opt/local/CloudBerry Backup/share/webAccess/img/MainIcon.ico error: Permission denied [supervisor ] starting service 'app'... [supervisor ] starting service 'logmonitor'... [logmonitor ] Monitoring status file: /tmp/.upgrade_performed [supervisor ] all services started. I did run the command docker run --rm jlesage/cloudberry-backup and it still started back up fine, but the error is still in the logs. Not sure it is an issue anymore since it did start up. Quote Link to comment
Djoss Posted December 9, 2022 Author Share Posted December 9, 2022 1 minute ago, hikewv said: it was weird i had reverted back to v1.28.0 and it worked, i reinstalled current again, It start up this time but i do still see the error in the logs [supervisor ] starting service 'cbbLocalManagement'... [cbbLocalManagement] [ CBB ] [ 1 ] Error on remove old icon file, path: /opt/local/CloudBerry Backup/share/webAccess/img/MainIcon.ico error: Permission denied [supervisor ] starting service 'app'... [supervisor ] starting service 'logmonitor'... [logmonitor ] Monitoring status file: /tmp/.upgrade_performed [supervisor ] all services started. I did run the command docker run --rm jlesage/cloudberry-backup and it still started back up fine, but the error is still in the logs. Not sure it is an issue anymore since it did start up. The following message is "normal" and does not indicate a problem: [cbbLocalManagement] [ CBB ] [ 1 ] Error on remove old icon file, path: /opt/local/CloudBerry Backup/share/webAccess/img/MainIcon.ico error: Permission denied It's this one that is problematic: [supervisor ] service 'cbbLocalManagement' failed to be started: not ready after 5000 msec, giving up. Did you see the error once and reverted to the previous version? Quote Link to comment
hikewv Posted December 9, 2022 Share Posted December 9, 2022 Only when i could not get it to start up. I stopped docker and restarted, etc. It would just not start up. I guess i could have rebooted the server, I'm guessing loading a previous version did the same thing. Not sure. At least it seems to be working now on the latest version Quote Link to comment
PlanetDyna Posted December 10, 2022 Share Posted December 10, 2022 Is there a possibility to add my second Unraid server via FTPS under "Backup Source"? I want the Unraid server running CloudBerry to have read-only access. Quote Link to comment
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